How to Become a Retail Manager: Writing a Good Resume

Like in any other profession, working as a retail manager isn’t easy. It requires a lot of knowledge, education, and excellent interpersonal skills.

Before becoming a retail manager, one must have adequate experience in the field or at least general managerial skills that can be acquired by means of additional education programs. When applying for this position, not only the company’s managers but also prospective candidates will examine resume samples closely to see if they comply with the following criteria:

  • General professional profile
  • Availability
  • Leadership
  • Sales and client service aptitude and 
  • Education and Experience (which is usually stated on the top part of the document).

Generally speaking, resumes may vary depending on whether they are aimed at smaller companies or large corporations operating internationally. They also usually vary depending on the level of the position one is interested in. It may not be easy to determine the best resume in each case. Therefore, your best bet would be to find a professional who can help to write a resume if you are not sure about how to format or what to include in your resume. 

So, What Does a Retail Manager Do?

To begin with, retail managers are involved in planning and controlling the operations of a given store to make sure that it is profitable. They have to consider all possible aspects, from correct location to hiring productive workers. 

This position demands highly developed negotiation skills because, most likely, you’ll be negotiating prices, wages, and business terms with suppliers. Most importantly, at times challenging occupation of a retail manager lies in handling their employees. 

Even though they are responsible for providing high-quality service to customers, retail managers are also expected to motivate staff members. They are the ones who create an overall positive impression on consumers.

What Management Skills do you need to be hired as a Retail Manager?

Retail management positions usually require candidates with experience in leading teams or at least experience in sales or marketing. In that regard, some of the skills you may need have to secure employment and work as a retail manager include;

  • Time management: Retail managers have to meet deadlines and ensure the availability of all resources.
  • Interpersonal skills: Retail managers deal with consumers on a daily basis. So, they must have excellent communication and interpersonal skills. They have to be approachable and friendly while also being able to discipline their employees when necessary.
  • Commercial sense: You will need commercial understanding to negotiate prices with suppliers and ensure that products arrive at the store in time.
  • Leadership skills: As mentioned before, the retail manager position aims to ensure that staff members work productively. Therefore, strong leadership skills are required. Without them, you’ll struggle to motivate your team or delegate tasks according to each worker’s strengths.
  • Negotiation skills: Negotiation is one of the most important skills you should possess as a retail manager. It is necessary to reach agreements with suppliers and customers.
  • Client service aptitude: Clients and consumers should be given enough attention and satisfaction throughout the entire shopping process. Retail managers are expected to ensure that employees address their needs.
  • Punctuality: Various deadlines have to be met. Therefore punctual delivery of tasks is necessary. Plus, retail managers have to attend meetings on time and show up for work daily—at least 5 minutes before the start of business hours.

How do you write a Retail Manager Resume That Gets You Hired?

We already know that companies will pay attention only to those resumes that comply with specific criteria. Therefore, we’re going to discuss a few elements essential to your retail manager resume.

First, you have to start with an opening statement that will convince hiring managers that you possess the skills and qualities required for this position. Typically, it should be no longer than one paragraph and informative and brief. 

With that in mind, it is best to use bullet points highlighting your accomplishments over the course of your career. In other words, highlight those aspects that make you stand out from other candidates. 

Next, we suggest mentioning both major responsibilities and achievements. We also recommend talking about your education and professional development.

These are the elements which show dedication and willingness to work hard to succeed at your job. Another essential element is listing any certifications or professional memberships that relate directly to the retail industry.

Finally, be sure to add a link to your LinkedIn profile. You can include this under the education part of your resume. Include this element because it will help the hiring managers and recruiters to be able to find out more about your background and professional experience.

What about the Resume Format?

The format should be convenient for recruiters and hiring managers to scan through your resume quickly. If you decide to include a link to your LinkedIn profile, then that part of the document should be easy to find as well. 

That’s why we suggest adding it at the top of your resume under the personal details section but below the contact details section. If you decide not to include a link or don’t have one because you only recently created an account, then positioning it between work experience and skills will make it easier for hiring managers to notice it next time they look through resumes on their desk.

However, since most companies use automated applicant tracking systems (ATS) that weed out multiple candidates based on their keywords, it would be best to use relevant keywords throughout your resume. For example, if you’re looking for a store manager position in the retail industry, adding words like “consumer behavior” or “customer service” will only benefit you at the end of the perspective hiring process. Also, make sure your contact details are easy to find and that you include all relevant contact information.


There are two important elements every resume should include: Education and work experience. Additionally, they should be divided into sections with their own subheadings. Plus, they should follow an appropriate format which will make it easier for hiring managers to review your information quickly. Finally, most importantly, they should highlight those skills essential for this particular profession (retail management). On top of that, always keep in mind that your resume should include as many action verbs as possible to make it stand out from the crowd and convey your enthusiasm and dedication.


Writing the perfect retail manager resume can be a slow and tiresome process. This article explores the essentials you should know to write the best resume that will increase your chances of getting hired.

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