Temu: Everything You Need To Know About The Popular Shopping App

The popular social shopping app Temu has dominated social media recently, achieving the position of No. 1 most downloaded free iPhone and Android application across all major categories mere weeks after its release.  Whether you’ve seen Temu in the app store, read articles about it online, or witnessed its recent Big Game commercial “Shop Like A Billionaire,” chances are you’ve come across the shopping platform that’s created all the latest buzz.

With its quick deluge of popularity, plenty of questions have been raised about Temu, including what it is, who owns it, and how long does it take to deliver?  We’ll answer all these questions and more to give you the facts about this popular new shopping platform.

What Is Temu?

Temu is an online marketplace that connects consumers with sellers from all over the world. It offers a wide selection of high-quality products at wholesale prices spanning 29 major categories and over 200 subcategories. Whether you’re looking for baby products, electronics, sports gear, or cleaning supplies, Temu provides a one-stop-shop accessible through its website or mobile app.

Launched in September 2022, Temu quickly gained popularity, becoming the most downloaded app and surpassing Amazon, Walmart, and Shein. The company’s success is due to its affordability and extensive inventory, made possible by its global network of suppliers and manufacturers that allow it to offer quality products at unbeatable prices.

Where is Temu from?

Temu is based out of Boston, Massachusetts, in the United States. It was founded in September 2022 and has quickly become a popular shopping app among American consumers. The company is headquartered in the upmarket Back Bay area of Boston, which is known for its high-end shopping and dining options, and overlooks the beautiful Boston Common, the city’s most popular public park.

Temu’s parent organization isPDD Holdings Inc., a multinational commerce group that owns and operates a portfolio of businesses. In addition to Temu, PDD Holdings also owns and operates Pinduoduo, a popular social commerce platform based in Shanghai, China. The parent company, PDD Holdings, is listed on the Nasdaq stock exchange and has a market capitalization of over $100 billion.

One of the reasons why Temu has been able to offer high-quality merchandise at affordable prices is due to its relationship with PDD Holdings. The parent company has over a decade of experience in commerce and has developed a network of over 11 million suppliers and brands worldwide. This network allows Temu to source products from a variety of suppliers and manufacturers, which enables the company to offer a wide range of products at close to wholesale prices.

By leveraging the logistics capabilities of its parent company and its global network of suppliers and partners, Temu is able to provide a superior shopping experience for its customers.

What are Temu’s alternatives?

Temu is not like the shopping app Wish and is very different from Wish. Temu offers a wider range of products with higher quality, and ships much faster with an average shipping time of 7-15 days. Temu also offers a longer refund window, giving 90 days for customers to make returns.

Also, Temu does not allow dropshipping on its platform to ensure the quality of user experience. Dropshippers cannot control the quality of the products being shipped, which can lead to issues with damaged or defective products being delivered to the customer. Customers may find it difficult to get answers from drop-shippers as they do not actually handle the inventory. 

How Long Does Temu Take To Deliver?

Although Temu is based in Boston, Massachusetts, the company ships products from warehouses across the globe.  Buyers can select either Standard Shipping or Express Shipping depending on the items in their order and their location.  Standard Shipping is free on almost all orders, with an average shipping time of 5-20 days.  Express shipping is free on orders above $129.

Customers can refer to the histogram of completed deliveries to gauge the length of time it’d take to receive the package. Once a buyer has paid and confirmed their order, they will receive an estimated delivery time.  Once the order has been processed, the buyer will receive a message that their order has shipped, along with an updated estimated delivery time.  Buyers will also receive a tracking number when it is ready. 

In the event that the item is delivered outside the delivery window, buyers will receive a credit toward future purchases.


In conclusion, Temu is an American subsidiary of PDD Holdings, a Nasdaq-listed multinational commerce group.  PDD Holdings also owns Temu’s sister company Pinduoduo, which is a Chinese social commerce app.  Temu is headquartered in Boston.  While it sources from warehouses across the globe, it is based in the US and operates in North America. Temu builds and supports its ecosystem of merchants, logistics partners, and customers with a platform aimed at empowering customers and small- and medium-sized sellers. 

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