Main Archive

Podcast [Interview] Éric Blais Discusses Quebec’s Language Laws and How Bill 96 will Impact Retailers

Craig interviews Éric Blais, President of Headspace Marketing, about how Bill 96 will impact retailers with rules around signage on stores and other businesses. They also discuss language laws generally and how consumers are greeted in stores — and what the penalties might be for businesses in Quebec not complying.

Allbirds Opens 2nd Canadian Storefront at Toronto’s Yorkdale Shopping Centre [Photos/Interview]

The sustainability-focused footwear and fashion brand launched unique stores in Canada as part of an international expansion.

Retail Design More Important than Ever as Brands Expand and Consumers Shift: Interview

Sue Bennett says that retail success is due in part to store design, with complexities requiring analysis at a time of intense competition.

Ottawa-Based Bridgehead Coffee Gains National Presence with Wholesale Distribution [Interview]

Prior to the pandemic Aegis Brands acquired the chain and under new leadership, is expanding its presence via multi-brand retailers and online channels.

Engaging Physical Retail Experiences Paramount Despite Rise in Digital: Interview with Nick Iozzo of Ancillary Agency

Iozzo provides an overview of what he’s been doing with some unique brands and activations, noting that consumers are seeking physical experiences and that landlords can capitalize on these opportunities.

Video Interview: Indochino Partners With Nordstrom For Mini Showroom Presence

CEO Drew Green talks about the concept of mini showrooms within the retailer's stores, how many exist today, plans for the future, if more are coming, whether Indochino will look at other retailers to introduce the concept, recent developments for Indochino, the introduction of a women's line and the impact of the pandemic on the business.

Calgary-Based Women In Need Society Expanding WINS Thrift Retail Store Concept [Interview]

The CEO discusses the remarkably successful and innovative WINS thrift charity retail operations which continue to see strong growth amid increasing demand.

Union Station in Toronto Launches Summer Activations as New Retailers are Added [Interviews]

The busy transit hub is drawing even more people with attractions and popups while adding more retail tenants as part of a major redevelopment.

Podcast: Downtown Edmonton Struggles, and the Future of Retail in Canadian Downtowns

This week Craig and Lee discuss challenges for retail in downtown Edmonton and its retreat over the past couple of decades, as well as the situation and projections for downtowns in cities across Canada. Craig is also an advisor at the University of Alberta Centre for Cities and Communities.

Brazilian Steakhouse Concept Fogo de Chão to Enter Canada with Plans for 10+ Locations

The experiential upscale international concept is looking at cities across Canada for large-format restaurant locations. 

Garden City Cannabis Co. Cultivating Growth and Success through Smart Store Design [Feature Interview]

The retailer says that it partnered to create a store experience that would stand out in a fiercely competitive sector.

Toronto-Based Plant-Based ‘Fresh Restaurants’ Announces Expansion Including Across Canada [Interviews]

The popular concept is looking to significantly grow its locations starting with an expansion outside of the GTA and and into new markets such as BC.

Vancouver-Based Luxury Resale Retailer FAULKNER Partners with Grailed for Global Exposure

The multi-brand retailer is the only one in Canada to be a featured seller on the world's largest online catalogue of resale luxury designer, streetwear, and archival fashion.

Video Interview: Shashi Behl, Founder/CEO of Joydrop, Discusses Future Plans & RCC Award

Behl talks about what the award meant to her and the company, the history of Joydrop and what it does, the impact of the pandemic, lessons learned through the pandemic and future plans for the company.

Vancouver-Based Luxury Retailer Roden Gray Expanding with 2nd Storefront Opening in Richmond BC after Pandemic Pause [Interview/Renderings]

The edgy multi-brand luxury retailer, which debuted on Water Street in 2007, is growing its physical retail presence while also seeing substantial growth globally online.

m0851 Opens Storefront on Toronto’s Bloor Street Luxury Run as it Kicks Off Global Expansion [Interview/Photos]

The upscale Montreal-based brand, known for its leather goods, has landed on Bloor with plans to open stores in major markets globally as it marks 35 years in business.

Brief: Farm Boy to Open at Downtown Toronto’s Sugar Wharf, size? Opens Vancouver Flagship Store

Other news: Psycho Bunny opens 1st Canadian store, Cactus Club opening in Calgary, Smash + Tess opens experiential Muskoka pop-up.

Barbie-Themed Storefront to Open on Toronto’s Bloor Street Luxury Run [Interview]

The partner store with fashion house Hilary MacMillan will create a unique 'luxe closet' Barbie retail experience in The Colonnade alongside brands such as Moncler, Cartier and Dior.

Marc Cain Launches Canadian E-commerce Site as it Relocates West Edmonton Mall Storefront

The upscale German womenswear brand entered Canada in 2015 and operates serval standalone stores.

Clik2Pay Launches Flexible and Scheduled Payments for Canadian Businesses Requesting Payments from Customers [Interview]

The company is looking to make processes hassle-free to create a more positive experience for customers according to the Founder/CEO.

The Rise and Fall of Ecommerce in Canada Since 2020 Shows Brick-and-Mortar Retail Still Dominant for Consumers: Trendex Report

Randy Harris explains how an expected permanent shift online didn't happen for most apparel retailers in Canada, and how physical retail will continue to remain important for years to come.

Video Interview: What Can Be Done About The Labour Shortage In Retail in Canada?

Suzanne Sears talks about how retailers can find and retain staff, what created this situation, how bad it is, can wages fix it, is it just a wage issue, can retail be a career choice for young people, is it going to get better or worse and the recent news of layoffs at Shopify.

Sweet Success: Chocolate Retailer ‘Those Girls at the Market’ Expands Operations Including Downtown Saskatoon Storefront and Wholesale Operations [Feature]

Two sisters founded the retailer shortly before the pandemic and struggle at times to keep product in stock due to its popularity. An expansion is at play that includes elements of sustainability along with a push for wholesale.

Retail Marketing’s Latest, Most Effective, Nuanced Strategies to Meaningfully Connect Consumers and Brands

Retail Council of Canada’s Retail Marketing Conference, hosted in person this year on September 8, 2022, at the Delta Hotel in downtown Toronto, is a full day conference for retail marketers to share how they are overcoming today’s challenges, actively connecting with consumers, and responsibly growing their brands and businesses.

Podcast: Luxury Nodes Shifting in Canada as Malls Take Over and New Ones are Built

This week Craig and Lee talk about how luxury retail nodes in Canada are shifting with the construction of Oakridge Centre in Vancouver and Royalmount in Montreal. The discussion topics includes past luxury retail nodes in Canada and why things are shifting to suburban malls from traditional downtowns.
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