Main Archive

West Edmonton Mall Continues to Expand Luxury Retail with Addition of Moncler; Tiffany Marks 10 Years

Italian luxury brand Moncler is the latest to join the massive shopping centre with retailers such as Louis Vuitton, Balenciaga and Gucci. The mall’s first luxury store, Tiffany & Co. is also marking 10 years. 

Canadian Consumers to Prioritize Brick-and-Mortar Retail into December [Report/Interview]

Electronics are among the top gifts, with moderate growth in the restaurant and grocery sectors expected while also noting a controlled promotional approach due to slowing inflation.

Salesforce’s Rob Garf Discusses Canadian Retailers’ Strategies Amidst Q3 E-commerce Slowdown [Report/Interview]

Garf discusses a report showing a 9% decline in Canadian e-commerce growth, indicating a consumer expectation for discounts in the upcoming months. He discusses a consumer shift and how retailers can address it.

Early Signs Point to a Strong Holiday Shopping Season in Canada Despite Economic Challenges

Reports indicate that last Saturday and Sunday saw the biggest surge in consumer spending so far, with predictions made as we head into December.

Specsavers Set to Reach 100 Canadian Locations in Early 2024, Expanding into New Markets [Interviews]

The eyewear retailer, which entered Canada in 2021, is rapidly expanding and looking to gain market share from established players.

Burton Snowboards Transforms Toronto Flagship for [ak] Collection as Brand Looks to Expand [Interview/Photos]

The high-performance AK collection is a new focus, with Burton planning to grow its retail presence in Canada with more stores in key markets.

Liz Rodbell Returns to Hudson’s Bay as President and CEO Following Sophia Hwang-Judiesch Departure 

Rodbell led Hudson’s Bay and Lord & Taylor from 2013 to 2017, and she returns at a challenging time for HBC. 

Upper Canada Mall in Newmarket Adding Tenants as Area Sees Rapid Population Growth [Interview]

The super regional centre, considered the leader north of Toronto, is adding new retailers and concepts to attract consumers.

Lullaboo Nursery and Childcare Centre Expanding into Non-Traditional Locations Including Shopping Centres [Interview]

The company's CEO says that finding space is a challenge for the childcare concept, which is seeing significant demand from parents.

Gucci Opens Impressive Main Floor ‘World Of’ Boutique Concession at Holt Renfrew Calgary [Photos]

The approximately 4,000 square foot space houses the Italian luxury brand’s full collection for women and men. 

Lina’s Market Opens 1st Food Hall in Calgary [Interview/Photos]

The innovative space combines a grocery store, café, and food hall with nine diverse stations, introducing a fresh dining experience and contributing to the growing trend of European-style market halls in Canada.

PwC Survey Shows Canadians Ready to Boost Holiday Spending Despite Economic Challenges [Interview]

Canadian consumers are gearing up for a resilient holiday season, with a survey revealing an increase in holiday spending compared to the previous year — that includes a notable resurgence in in-store shopping, particularly among Gen X and Gen Z.

Mastermind Toys: A Surprising Entry into Creditor Protection Suggests Omnichannel isn’t Enough Anymore [Op-Ed]

Mastermind Toys' recent entry into creditor protection underscores the changing dynamics of retail success, challenging the effectiveness of traditional strategies. An expert says the retailer needs to focus on transformative experiences.

Discretionary Spend Remains Low as Canadian Retail Sales Remain Consistent [JC Williams Group Analysis]

Monthly StatCan numbers indicate a range of category performance numbers for the Canadian retail industry which is seeing headwinds.

Food Industry in Canada to See Dynamic Changes with Innovation and Evolving Consumers [Op-Ed]

Sylvain Charlebois discusses the transformative landscape of the food and beverage industry, emphasizing key trends shaped by technology, evolving consumer preferences, and sustainability concerns.

New Canadians Need to be Welcomed into the Retail Workforce as Industry Shifts [Podcast]

Suzanne Sears highlights the challenges faced by new Canadians in the job market, emphasizing the need for retailers to recognize the large pool of highly educated, underemployed individuals in the Canadian workforce.

The Impact of Ontario’s Salary Disclosure Legislation on Retail [Podcast]

The conversation explores potential challenges for retailers, including concerns about exploiting pay bands to avoid transparency and the possibility of increased costs and necessary adjustments in compensation. The discussion also highlights the return of baby boomers to part-time retail positions.

Indigenous-Owned Streetwear Brand SECTION 35 Launches 1st Store, Eyes Expansion to Vancouver Flagship [Interview]

The space serves as a smaller-scale entry into retail, with plans to expand to a flagship store in Vancouver allowing the brand to directly engage with customers and showcase its full range of products, including collaborations with other brands.

What Drives People to Panic Buy During Times of Crisis: A New Study Sheds Light on the Psychology of Consumers [Op-Ed]

A study identified four distinct consumer groups based on psychological traits, each displaying unique purchasing habits influenced by factors like fear of embarrassment and fear of missing out. Understanding these consumer motivations can help retailers.

Price Reduction for 202 Queen St. W. Retail Building in Downtown Toronto 

The four-level commercial building, home to Ontario’s first legal cannabis store, is now priced at $1.6m less than its appraised value.

Lastman’s Bad Boy Furniture Proceeds to Liquidation Following Bankruptcy

A liquidator has been appointed to wind down operations as part of the retailer's strategic restructuring plan.

First Storefront for Upscale Sleep Country Canada Concept ‘the rest’ Launches in Toronto [Photos/Interview]

High-touch customer service is part of the experience in the luxury space housing mattresses up to $50k. Plans are in place for more stores in Canada.

The Anatomy of a Store: Retail Insider Tours the New KITH Flagship on Toronto’s Yorkville Avenue with Design-Builder SAJO

Retail Insider’s Craig Patterson walks through the new store with SAJO’s Jon Guerrera, whose company built the store which is a game changer for retail design in the city.

Yonge Street in Toronto Sees Resurgence in Pedestrian Traffic and Retail Diversity Post-Pandemic [Interview]

Factors such as universities returning to normal, employees going back to offices, new retailers, and diverse experiences in the area, has led to lower vacancies following challenges due to the pandemic.

Vancouver vs. San Francisco Retail: Vacancies, Social Challenges, Luxury Retail Thrives [Podcast]

Craig and Lee discuss the differences and similarities in the retail scenes of Vancouver and San Francisco. They explore store closures, the impact of poverty on retail, rising retail crime, and the resilience of high-end retailers in these cities.
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