BIAs Mark 50 Years in Canada Amid COVID-19 Challenges

Date:

Share post:

On September 16, 1970, Bloor West Village BIA in Toronto became the first Business Improvement Area in the world.

And as the concept celebrates its 50th anniversary this year, it’s becoming even more apparent during these challenging economic times brought on by the COVID-19 pandemic just how important BIAs are to communities.

“BIAs are integral to advancing distinct, livable, vibrant and resilient business communities in Ontario and beyond, and arguably Ontario’s (Toronto’s) greatest export,” said Kay Matthews, Executive Director of Ontario Business Improvement Area Association. “We’re excited to see the growing spread of this world export. OBIAA strives to be pivotal in building capacity of our BIAs by providing a platform for sharing their wonderful ideas and best practices among our BIAs.

KAY MATTHEWS. PHOTO: LINKEDIN

“It’s a very different thinking than it was when it was set up 50 years ago. When we did a return on investment of BIAs a couple of years ago, what we learned was the one thing that most BIAs feel that they’re doing is community development. So it’s beyond the idea of just creating a shopping area. It’s creating a community area. One where, as a resident, it’s a part of your fabric of your day to day. We often talk about our BIAs being the heart of a community. We use the word heart really specifically because it stands for heritage, economy, arts, revitalization, tourism. We’re broader than we were originally anticipated to be.

“And we are the feet on the street. When we closed down on March 17 and became ghost towns it was like a proxy for the whole economy. It was a proxy for the whole community disappearing and going within.”

Youtube video

Today, there are more than 300 BIAs in Ontario and about 500 across Canada. There are 84 BIAs in Toronto, 19 in Ottawa, 13 in Hamilton. Some are also very specific to cultures such as Chinatown. There’s a wide variety and a broad range of what they do.

BIAs across the country, and around the world, are being invited to celebrate the 50th anniversary of the organizations.

The BIAs are becoming increasingly more important as communities across the country face tough economic times due to the pandemic.

“I think they’re going to be pivotal in the recovery,” said Matthews.

Kensington Night Market

Annie MacInnis, Executive Director of the Kensington Business Revitalization Zone in Calgary, said that at a very basic level the job of a BIA is to create or support a business district where community and businesses thrive.

Part of that includes beautifying an area and ensuring that it is safe.

“Walkability, pedestrian comfort, those are all things that we consider,” said MacInnis. “And we also do marketing and promotion of the area. Most BIAs organize events of one kind or another.”

In Calgary, it’s been particularly tough for local businesses these days. Not only have they struggled due to the pandemic but the economy has been challenged for the past six years as a result of oil prices which collapsed at the end of 2014.

“BIAs are absolutely critical particularly here in Calgary. We’re five years into a downturn. We already had businesses close to the edge prior to COVID and so the presence of a BIA is going to be ever so important as we try to help businesses survive through this next year or so,” said MacInnis. “But we do know from international downtown association data is that businesses that are in a BIA are more likely to survive any kind of a disaster – whether that’s a physical disaster like a hurricane or a flood or whether it’s an economic downturn or whether it’s a current situation like COVID.

ANNIE MACINNIS. PHOTO: TWITTER

“They also recover quicker in a BIA. One of the things we look at when we think of BIAs is that it’s going to be really important for us to do the job that we do and do it even better because we not only have a responsibility to support our businesses who are still struggling to survive but we need to do what we can also to attract those green shoots – those new entrepreneurs – and we also need to look at (attracting) more to come and fill those spaces. At a very basic level, our job is to try to support the business district as a whole.”

LEAVE A REPLY

Please enter your comment!
Please enter your name here

RELATED ARTICLES

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Maxi Plans 13,000-Square-Foot Store at Montreal’s Former Forum

Maxi will open a 13,000-square-foot grocery store at Montreal’s former Forum in 2027, extending Loblaw’s compact urban discount strategy.

B.C.-Built Lemonade Lab Brings Tap Payments to Kid-Run Businesses

B.C.-built Lemonade Lab gives young entrepreneurs access to tap payments, digital storefronts and business lessons under parental supervision.

How B.C.’s House of Q Built a North American BBQ Brand Through Specialty Retail

From competition pits to hundreds of retail shelves, B.C.-based House of Q is building a North American BBQ brand through specialty retail and award-winning products.

Toronto-Based Rawcology launches GUT TO GO probiotic snack bites, expands retail distribution across Canada

The launch marks the company's latest product expansion as it responds to growing consumer interest in convenient foods with added nutritional benefits.

June spending holds steady as Canadians balance essentials and experiences: RBC

“The breadth of spending increases across categories points to households maintaining a cautiously optimistic view heading into the summer even as they remain selective about bigger-ticket discretionary purchases.”

Retailers risk losing sales as more shoppers expect tap-to-pay, Oobit survey finds

44% say a no-tap business feels outdated, a perception problem that compounds the lost sales.

Why consumer behaviour is becoming harder to predict in the AI shopping era

"The whole game is moving from understanding audiences to understanding intent. The brands that make that jump win.”

Why smart retail brands are investing more in in-store experiences despite e-commerce growth

80% of consumers say in-person events are the most trusted way to discover new products — and 85% are more likely to make a purchase after engaging with a brand in person. 

Daily Synopsis: July 14, 2026

Fake fashion stores mislead Canadian consumers online, how malls have sifted with society, Steve's Music auctioning remaining gear, Healthy Planet opening store, Frenchy's thrift store gets own musical, and other news.

Retail Insider “Luxury Report”: Control, Concentration and the Rise of Canada’s Premier Retail Nodes

Canada's luxury retail market is becoming increasingly concentrated around a select group of premier destinations as brands prioritize flagship stores, direct customer relationships and experience-led retail. Retail Insider's latest report examines the forces reshaping luxury investment, real estate and competition.

Bakebe Finds Early Success at CF Markville as Experiential Retail Continues to Grow

Bakebe has opened its first Canadian location at CF Markville, bringing its app-guided baking concept to Canada as experiential retail continues to grow.

Canadian Retailers Face New Discovery Challenge as Shoppers Turn to AI

Canadian retailers face a new challenge as shoppers turn to AI for product discovery, with Retail Rewired’s Chris Parsons urging stronger content, reviews and product data.

Canadian Retail Employment Rebounds but Remains Down Nearly 72,000 Jobs

Canadian wholesale and retail employment rose in June but remains down nearly 72,000 jobs, with Suzanne Sears warning of staffing and service pressures.

Aritzia, Group Dynamite outperform retail sector by targeting affluent shoppers: analyst

Winder said both companies have posted results that far exceed typical retail growth, with strong double-digit sales increases and improved profit margins at a time when many retailers are contending with cautious consumer spending.

Canadians entering pay periods with much of income already committed: MNP survey

61 per cent of Canadians say at least half of their income is already allocated before they receive it.

Restaurant industry leads Canada in youth job growth through first half of 2026

While most other industries have been cutting youth jobs, the restaurant industry employed an average of 52,770 more youth during the first half of 2026 than during the same period in 2025.

Jersey Mike’s opening first Manitoba restaurant as Redberry expands Canadian footprint

The opening also launches a five-day fundraising campaign in support of Make-A-Wish Canada, part of a broader commitment announced in May to raise $1 million for the charity by 2030.

Rising costs and supply chain volatility put consumer goods brands under growing pressure: DOSS

36% made major business decisions using outdated or incorrect data.

Daily Synopsis: Jul 13, 2026

Aritzia seeing success, 4th generation takes over Prince Albert clothing store, Peter Nygard pleads guilty on sexual assault charges, and other news.

Retail Insider “Consumer Behavior & Retail Economy Report”: Canada’s Market Grows Increasingly Divided

Retail Insider's latest Consumer Behavior and Retail Economy Report examines how affordability pressures, selective spending, retail real estate polarization, and widening differences between value and premium segments are reshaping Canada's retail landscape and influencing strategic decisions across the industry.