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Small Business Shipping Service Launched From Canada To U.S.: Interview with Sendle’s Lauren Helstab

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Delivery service Sendle has launched what it calls the cheapest tracked, door-to-door solution for shipping to the U.S. from Canada.

“From the day Sendle launched, we’ve been committed to challenging the functional postal monopoly in Canada in the name of small business. High parcel delivery prices are holding Canadian online retailers back from competing in the U.S., which is the second biggest ecommerce market in the world, and that’s not right,” said Lauren Helstab, Sendle’s country manager in Canada.

“Given the U.S. is our neighbour, it should be the easiest market for Canadian small businesses to expand into compared to any other country, and that’s why we are making shipping to the U.S. easier, cheaper, and better for them, We are confident that they won’t find a better rate for door-to-door shipping to the U.S. Plus, small businesses and their customers can feel good that their shipments are 100% carbon-neutral, and tracked, at no extra charge.”

In this video interview, Helstab discusses the new initiative, why it’s important for small businesses and what consumers today want from businesses.

The Video Interview Series by Retail Insider is available on YouTube.

Connect with Mario Toneguzzi, a veteran of the media industry for more than 40 years and named in 2021 a Top Ten Business Journalist in the world and the only Canadian – to learn how you can tell your story, share your message and amplify it to a wide audience. He is Senior News Editor with Retail Insider and owner of Mario Toneguzzi Communications Inc. and can be reached at mdtoneguzzi@gmail.com.

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Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Co-Editor-in-Chief with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training. Mario was named as a RETHINK Retail Top Retail Expert in 2024.

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