UNIQLO to Enter Calgary Market with 1st Store: Interview with CEO Daisuke Tsukagoshi


Share post:

Global retailer UNIQLO will open its first store in Calgary this spring at CF Chinook Centre in over 15,000 square feet.

Calgary will be Canada’s second new store opening this year after UNIQLO’s Ottawa location launching in June 2023. Building upon the momentum of its expansion strategy, UNIQLO is entering new cities across the U.S. and Canada. UNIQLO aims to open 20 new stores a year to reach 200 in North America by 2027, said the company.

“We are excited to open our first store in Calgary and expand our footprint in Alberta,” said Daisuke Tsukagoshi, CEO of UNIQLO North America. “Since opening our Edmonton store in 2019, it is clear that the Alberta customer resonates with the LifeWear message – that clothing is made for everyone every day.

“We opened our first Canadian location in 2016 in Toronto at CF Toronto Eaton Centre. Since then, we have grown in Canada; we currently have 16 locations throughout Ontario, BC, Quebec, and Alberta. And we are online at UNIQLO.ca. Since 2022 we have opened two new locations, both in Quebec at CF Fairview Pointe-Claire and CF Promenades St-Bruno. Additionally, we are excited to expand our footprint within new locations in Ottawa at CF Rideau Centre and Calgary at CF Chinook Centre.

Click image for interactive mall map

“We look to expand within the North American market and have accelerated our growth strategy in Canada and the US; this includes opening new stores in key regions throughout Canada. We aim to open 20 new stores yearly to reach 200 in North America by 2027.”

Globally it has more than 2,400 locations across 27 countries.

Daisuke Tsukagoshi, image: Uniqlo

“Canadian customers are akin to European shoppers. Europeans share similar values as Canadians, such as resilience, humility, and good character. They shop with longevity in mind – essential clothing that compliments their lifestyles, made to be building blocks of their wardrobe that take you from year to year; this is one of the many reasons why UNIQLO resonates with Canadian consumers,” said Tsukagoshi.

The brand will be moving into the old Victoria’s Secret/Pink space at CF Chinook Centre as that retailer is relocating in Calgary’s most popular shopping centre.

Uniqlo store

“UNIQLO Founder Tadashi Yanai began his career working with his family’s retail business, Ogori Shoji Co. In those early days, Mr.Yanai cultivated his skillset in the retail space. He later evolved the family’s business concept and opened the first UNIQLO in Hiroshima, Japan, in 1984,” said Tsukagoshi.

“UNIQLO has always strived to offer thoughtfully crafted clothing with life’s needs in mind; this truly sets us apart  – we call this LifeWear. Our LifeWear philosophy – not just a term for our clothing but the philosophy in which we run our business; our purpose for existing.”

The company said its new location in Calgary will offer the brand’s unique guest experience with its entire lineup of LifeWear for men, women, and kids. Through the lens of innovation, LifeWear clothing is designed to make everyone’s life better. It is simple, high-quality, everyday clothing, thoughtfully crafted with life’s needs in mind and is constantly evolving to modern life, it said.

“UNIQLO will offer the brand’s iconic products for men, women, and children, such as Ultra-Light Down – warm, packable jackets perfect for layering or travel – and AIRism– an innovative breathable fabric that actively wicks away moisture and heat from the skin. Other staples include BlueCycle jeans, made using just a teacup’s worth of water – up to 99% less than in the standard jeans finishing process – and high-quality knits, windproof fleece, t-shirts, and more,” it said.

“Additionally, the store will offer its buy-online-pickup-in-store service to ensure customers leave with what they need in the right fit and complimentary alterations. For any pair of pants $20 or above (excluding athletic wear and sweatpants), UNIQLO provides free hemming services to ensure pant lengths fit the customers’ unique measurements.”

Jeff Berkowitz of Aurora Realty Consultants represents UNIQLO in Canada and negotiated the Canadian store leases, including the new Calgary location.

Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Senior News Editor with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training.



Please enter your comment!
Please enter your name here

More From The Author



Subscribe to the Newsletter


* indicates required

Related articles

Consumer Loyalty Trends in Canada: The Crucial Role of Personalization in a Changing Economy [Video Interview]

A critical statistic reveals that 33% of consumers abandon brands that lack personalization, emphasizing the growing importance of tailoring experiences and offers to meet individual customer expectations in today's competitive market.

Ralph Lauren Expands in Canada with 1st Full-Price Luxury Store at Toronto’s Yorkdale Shopping Centre [Photos]

The US-based brand has opened a concept store featuring a mix of luxury and Polo products, and is expected to open more in Canada after launching an e-commerce site next month. 

Bayshore Shopping Centre in Ottawa Dominating Market and Adding Tenants Amid Sales Growth [Interview]

The landlord completed 77 leasing transactions totalling over 431,000 square feet in the past year, with more retailers and a redevelopment in the works.

Elevating Canadian Retail: How JLL’s Expertise Reshapes Property Management [Interviews]

Landlords are increasingly turning to JLL for pioneering property management solutions that prioritize both enhanced customer experiences and sustainability.

Mandy’s to Open Gourmet Salad Restaurant in Toronto’s Yorkville as Chain Expands [Exclusive Interview/Renderings]

The popular Montreal-based foodservice concept is growing its presence in Toronto with multiple locations, including one behind a soon-to-open Saint Laurent flagship store.

Gen Z’s Digital Upbringing Meets a Passion for Tangible Retail and Authentic Brands [Interview]

A new report on Gen Z, born between 1997 and 2012, provides insight into consumer behaviours as well as a look into the upcoming Generation Alpha.

Interview with Giant Tiger’s New CEO Gino DiGioacchino on the Future of the Iconic Canadian Retailer [Interview]

DiGioacchino speaks to Retail Insider after being appointed as the new President and CEO of Giant Tiger, and discusses the future of the business and importance of maintaining strong connections with local communities.

Purdys Chocolatier Expands Footprint with Pop-Up Stores [Interview]

The strategy involves providing customers with a taste of Purdys' renowned chocolates in areas where the brand hasn't had a presence before.

Colliers Report Emphasizes the Retail Advantage of Bridging the Digital-Physical Divide [Interview]

A recent report by Colliers Real Estate Management Services reveals that retailers who effectively blend their online and physical store operations are 35% more likely to achieve profitability, with the study emphasizes the importance of omnichannel strategies, convenience, property maintenance, and retailer-driven ESG initiatives.

Preview of ICSC@CANADA Conference 2023: Retail, Technology, and Networking Opportunities in Toronto [Interview]

Craig and Kyle Tomlin, Director of Events in Canada for ICSC, discuss the highly anticipated ICSC@CANADA 2023 conference, set to take place from October 2nd to 4th at the Metro Toronto Convention Centre North Hall in downtown Toronto.

Canadian Grocers Take a Page from Carrefour’s Playbook to Tackle ‘Shrinkflation [Op-Ed]

French supermarket chain Carrefour has labeled products impacted by reduced size, and similar measures may be adopted in Canada to enhance transparency in food pricing, says Sylvain Charlebois.

Jeweller Mejuri Debuts Personalized App and Innovative Membership Program; Plans Expansion with 5 New Stores [Co-Founder Interview]

The popular brand's personalized mobile app and membership program aim to enhance customer engagement and personalization, as Mejuri enters major markets with stores.