The need to mitigate issues around the usage of artificial intelligence is of utmost importance as it becomes commonplace, according to Kathy Baxter of Salesforce.
The head of RCC and retail futurist Doug Stephens explain how successful stores will be experiential with AI creating efficiencies in supply chain and customer interface.
The publicly traded company is expected to see its share price explode as it rolls out artificial intelligence screening technology with a wide range of uses for retail and other industries.
Sylvain Charlebois explains how the consumer experience in Canadian grocery retailers could transform to become ‘frictionless’, and that interactions with store employees could be eliminated altogether. However there are still some challenges associated with a major roll-out, he says.