Artificial Intelligence

Retail Insider “Retail Technology & Payments Report”: Commerce Infrastructure Gets Smarter

Lee Rivett -
Retail Insider's latest Retail Technology & Payments Report examines how artificial intelligence, payments, loyalty, commerce platforms, and digital infrastructure are becoming increasingly integrated, reshaping retail operations, customer experiences, and competitive advantage across the Canadian retail industry.

Q2 2026 Retail Technology & Payments: Commerce Infrastructure Gets Smarter

Craig Patterson -
Canadian retail technology and payments in Q2 2026 were increasingly defined by the convergence of AI, payments, loyalty, delivery, and automation into integrated commerce ecosystems.

Q1 2026 Retail Technology Retail Report: AI Agents Rewrite The Buying Journey

Craig Patterson -
Q1 2026 saw AI move from retail tool to shopping interface. Winners are building data, loyalty, and execution foundations; laggards risk losing customers.

Leger and Plus Company Introduce Smart Persona for Real-Time Consumer Insights

Craig Patterson -
Leger and Plus Company launch Smart Persona, enabling real-time consumer insights through AI-powered synthetic personas.

IBM study finds executives expect AI to drive revenue growth by 2030 despite uncertainty

Mario Toneguzzi -
The research found that 79 per cent of surveyed executives expect AI to contribute significantly to their revenue by 2030, compared with 40 per cent today.

AI Is Reshaping Retail Search in Canada

Lee Rivett -
AI powered search is changing how consumers find retailers. A new trend report explains why brands are losing visibility faster than expected.

AI revolutionizing retail: Cognizant’s Scott TumSuden on tackling labour challenges with technology

Mario Toneguzzi -
Retail is on the brink of a transformation — one that’s being accelerated by the rise of generative AI and automation.

Cisco Study: North American CEOs embrace AI, but knowledge gaps pose strategic risks

Mario Toneguzzi -
45% of CEOs worry that insufficient technology investment is eroding their competitive edge, says Cisco

AI Transforming Canadian Retail: Insights from Tara Conway

Craig Patterson -
Retail expert Tara Conway shares insights on AI's transformative role in Canadian retail, from efficiency to sustainability and customer engagement.

Cognizant study shows consumers who embrace AI could drive $4.4 Trillion in spending over 5 years 

Mario Toneguzzi -
As AI-influenced buying evolves, businesses must navigate mixed consumer attitudes towards AI, says Cognizant.

AI spending to surge as retail brands embrace innovation: IBM study

Mario Toneguzzi -
The IBM report found that 81% of surveyed executives and 96% of their team are already using AI to a moderate or significant extent.

George Minakakis on AI’s transformative impact on retail 

Craig Patterson -
Retail expert George Minakakis discusses AI's transformative impact, challenges, and strategies for adapting to evolving consumer demands.

Facial Recognition in Stores in Canada May Pose Problems Amid AI-Based Misidentification Potential

Craig Patterson -
The need to mitigate issues around the usage of artificial intelligence is of utmost importance as it becomes commonplace, according to Kathy Baxter of Salesforce.

Clearview AI’s Misconduct Opens Larger Discussion Around Privacy and Use of Technology in Canadian Retail Locations

Sean Tarry -
New York-based technology company found in violation of Canadian privacy rights, highlighting need for regulation of facial recognition.

5 Ways Canadian Retailers Can Capitalize on Interactive Tools

Retail Insider -
The main way to come back stronger than ever is to capitalize on the latest interactive shopping tech tools.

AI-Powered Technology Enables a Hyper-Personalized Gotengo Online Experience

Sean Tarry -
Varying levels of customer customization and a wider breadth of selection helps to fill needs in an underserved Canadian menswear market.

AI-Powered Symptom Screening Technology to Help Fight Spread of COVID Virus in Canada

Sean Tarry -
Companies such as Predictmedix are working with retailers to make spaces safer in a new world amid the unexpected pandemic.

Physical Stores in Canada to Change Significantly with Adoption of AI and Other Tech: Experts

Mario Toneguzzi -
The head of RCC and retail futurist Doug Stephens explain how successful stores will be experiential with AI creating efficiencies in supply chain and customer interface.

Canadian Custom Suit Company Launches AI Tech for Virtual Measurements

Mario Toneguzzi -
Two engineers developed the futuristic technology that can take measurements remotely without in-person visits.

AI Company ‘Predictmedix’ Launches COVID-19 Screening Technology for Retailers

Craig Patterson -
The publicly traded company is expected to see its share price explode as it rolls out artificial intelligence screening technology with a wide range of uses for retail and other industries.

How Much are Online Reviews Actually Worth?

Retail Insider -
An innovative company explains how review data should lead marketing strategies for retailers and other businesses today.

AI ‘Smart Carts’ to Transform Grocery Retail in Canada: Expert

Sylvain Charlebois -
Sylvain Charlebois explains how the consumer experience in Canadian grocery retailers could transform to become ‘frictionless’, and that interactions with store employees could be eliminated altogether. However there are still some challenges associated with a major roll-out, he says.
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