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Field Agent

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Consumers in Canada Less Loyal to Brands in Grocery Stores Amid Inflation [Study]

Mario Toneguzzi -
Many consumers are finding themselves stretched according to Field Agent, resulting in less loyalty and a switch to private-label and competing options.
Main Archive

‘Skimpflation’ A Trend As Consumers in Canada See Reduction in Customer Service at Retailers with Fewer Employees: Study

Mario Toneguzzi -
Most Canadians are saying that there are fewer employees in stores which is resulting in reduced service levels.
Main Archive

Grocery Pick Up Sees Significant Growth in Canada into 2022: Interview

Mario Toneguzzi -
A slim majority of Canadians utilized click-and-collect this month, representing a significant shift in grocery retail prior to the pandemic.
Main Archive

Field Agent Canada Launches Innovative Retail Ratings Program for Online Products

Mario Toneguzzi -
The company leverages crowdsourcing and mobile technology to have real Canadian shoppers buy a brand’s products and leave honest ratings and reviews on-line.
Main Archive

Big-Ticket Purchases in Canada Plunge Amid Coronavirus Pandemic: Survey

Mario Toneguzzi -
A study by Field Agent finds that most Canadians are holding off on making major purchases at a challenging time for finances, which as a result will hit sectors of the economy.
Main Archive

In-Depth Study Explores Canadian Holiday Shopping Habits

Mario Toneguzzi -
Canadians are starting their holiday shopping much earlier these days and retailers need to be ready for the onslaught both in their stores and online.
Main Archive

Field Agent Launches Revolutionary ‘Find & Fix’ Service to Improve In-Store Execution

Mario Toneguzzi -
The Canadian company has created an efficient crowdsourcing platform to identify execution gaps at retail and resolve them quickly and in a cost-effective manner.
Main Archive

Canadians Find In-Store Displays ‘Boring’: Study

Mario Toneguzzi -
Field Agent interviewed 250 Canadians about their opinions, and the results of its survey were not very good.
Main Archive

Canadian Whole Foods Stores Examined Under Amazon Ownership

Mario Toneguzzi -
Reports of issues in US locations promoted Field Agent to tour and survey consumers visiting Whole Foods' Canadian stores.
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