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Hudson's Bay

Online Customer Service More Important than Expected Amid Digital Shift in Canada: Study

A new Salesforce report notes consumer expectations may not be met resulting in lost sales to competitors.

Podcast [The Weekly]: Hudson’s Bay Downsizing its Downtown Flagship Stores

This week, Craig and Lee talk about Craig's analysis on The Hudson's Bay Company's potential redevelopment plans for its flagship locations in Canadian downtowns. Is it a good strategy or missed opportunity?

Hudson’s Bay Downsizing Downtown Flagship Stores in Canada [Analysis]

Mixed-use developments will replace standalone flagship Bay stores at a time when some leading global department stores are growing in size with non-retail attractions. An opportunity for creating massive F&B/attraction-heavy Hudson's Bay flagships could be lost as a result.

TopShop to Exit Hudson’s Bay and Shut All Stores After 10 Year Run in Canada

The closure of Topshop and Topman shop-in-stores will require HBC to strategize a substantial amount of space in many of its stores.

Brief: Ralph Lauren Sells Club Monaco, Hudson’s Bay Takes 15% BIPOC Pledge

Foodtastic acquires vegan QSR brand Copper Branch, Adidas opens at the Amazing Brentwood, Division Twelve furnishings opening Toronto showroom.

BRIEF: Hudson’s Bay Launches Beauty Recycling, Tim Hortons ‘Innovation Café’ Shutters in the Financial District

Other News: Porsche opens large showroom at CF Markville, BonLook acquires virtual measurement tool, Altitude Sports launches next-day delivery.

Hudson’s Bay Reveals Store Design Shift with Montreal Flagship Redevelopment Announcement

A “digitally-connected” store with showrooms and a concierge service are part of the plans for a new generation concept.

Hudson’s Bay Prepares to Launch Online Marketplace: Interview with President Iain Nairn

More than 500 new sellers are being added including sports and recreation, tech, pets, health and wellness, as well as vintage designer handbags and watches.

Downtown Montreal Hudson’s Bay Store Redevelopment Renderings and Plans Revealed

The store’s retail space will be downsized and renovated while a new office tower is added at the back end of the store.

BRIEF: Diptyque to Enter Canada with Stores, Prada Opens Montreal Women’s Boutique

Other News: Uniqlo announces 2nd Montreal store opening date, Brioni exiting Holt Renfrew Ogilvy, Hudson's Bay shuttering at Oakridge Centre.
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