Suzanne Sears

New Canadians Need to be Welcomed into the Retail Workforce as Industry Shifts [Podcast]

Suzanne Sears highlights the challenges faced by new Canadians in the job market, emphasizing the need for retailers to recognize the large pool of highly educated, underemployed individuals in the Canadian workforce.

The Impact of Ontario’s Salary Disclosure Legislation on Retail [Podcast]

The conversation explores potential challenges for retailers, including concerns about exploiting pay bands to avoid transparency and the possibility of increased costs and necessary adjustments in compensation. The discussion also highlights the return of baby boomers to part-time retail positions.

Podcast [Interview] Suzanne Sears Discusses Retail Staffing Challenges Last Year and 2023 Predictions

They discuss the December job numbers in Canada and how they pertain to retail. They then discuss what Suzanne anticipates will happen with retail staffing in Canada for 2023 as we continue to see the industry’s challenges unfold amid a labour shortage.

Podcast [Interview] Suzanne Sears Discusses Retail Staffing into 2023

Craig sits down with Suzanne Sears, founder and President of Best Retail Careers International and Luxury Careers Canada, to discuss staffing at a challenging time for retailers in this country.

‘Worst Time in History’ for Retail Staffing in Canada Says Expert [Interview]

Incentives are required according to Suzanne Sears, at a time when there are more jobs than people while those previously working in retail move on.

Video Interview: What Can Be Done About The Labour Shortage In Retail in Canada?

Suzanne Sears talks about how retailers can find and retain staff, what created this situation, how bad it is, can wages fix it, is it just a wage issue, can retail be a career choice for young people, is it going to get better or worse and the recent news of layoffs at Shopify.

Podcast [Interview] Suzanne Sears Discusses Record-Low Unemployment and What it Means for Retailers in Canada

Craig sits down with the staffing expert to discuss the most recent jobs report showing record-low unemployment. Retailers continue to struggle to find employees and an emergency situation could take place and stores may not be able to remain open if things don't improve.

Lack of Talent Causing Retail Staffing and Employment Conundrum in Canada: Interview

Retailers’ ability to onboard and train talent comes under the microscope amid surge in new hires.

Podcast [Interview] Suzanne Sears Discusses Retail Staffing Challenges in Canada During COVID

Craig and Suzanne discuss COVID's impact on retail staffing in Canada, including the challenges being faced due to shortages and options to improve the situation.

Podcast [Interview] Vaccine Passports, Vaccinations and Canadian Retail

Craig and industry recruiter Suzanne Sears of Best Retail Careers Int’l. discuss why many retailers in Canada are demanding staff are vaccinated while also supporting vaccine passports.

Majority of Retailers in Canada Want Staff and Customers to be Vaccinated which Could Dictate Mandatory Mandates: Poll

Retail store staff also want team members to be vaccinated which could be a sign that bigger things are to come as we head into the fall and a fourth wave.

Retail Workers are Concerned About Returning to Work with Unvaccinated Co-Workers and Customers and it will Impact Hiring: Survey

Retail Insider recently conducted a survey of hundreds of retail workers showing a vast majority are worried about returning to work with the unvaccinated.

Pandemic Mental Health Crisis Hits the Canadian Retail Industry: Analysis

Staff have been hit hard with closures and reopenings resulting in a mental health decline and a need for support and change.

Significant Staffing Crisis in Canada as Retailers Reopen: Feature

The greatest staffing challenge ever faced by Canadian retailers follows pandemic lockdowns creating an emergency situation.

Retail Staffing in Canada: Why CERB Worked and EI Does Not (OpEd)

Industry recruiter Suzanne Sears sets out why delays with EI are seeing retail employees hesitate to return amid lockdowns and other uncertainties.

Mounting Retail Staffing Crisis in Canada Requires Internal Growth and Development: Expert

Impacts of the global pandemic are challenging retailers’ efforts to find the right talent.

Meet the Manager Spotlight: Georgi Gvakharia, Country Manager for Ralph Lauren Canada

Mr Gvakharia discusses how he got into the retail industry and what Ralph Lauren is doing differently as it expands in Canada.

Racism in Hiring: Why “No Canadian Experience” is Unacceptable [Opinion]

An industry expert discusses unintended racism in the hiring process and how to fix it.

Canadian Retailers Lack Staff at Critical Time: Expert

And an industry expert says that the industry is in trouble as some retail staff exit the business while consumers continue to shop.

Luxury Careers Spotlight: Meet the Manager, Cartier Bloor Street in Toronto

Ryan Kenny provides insights into his career at Cartier. The luxury brand is hiring this year in Canada.

Survey: Majority of Retailers in Canada Plan to Hire this Year Amid COVID Challenges

A Retail Insider survey included some surprising and concerning results.

Many Retail Workers in Canada to Exit Industry Post-COVID-19 Amid Harsh Conditions: Expert

While some retailers in Canada are offering front-line workers increased pay and benefits, many are not and the outcome will be a loss of much-needed employees in years to come.

Canadian Retail Industry Seeing ‘Branding Crisis’ Amid Coronavirus Outbreak: Expert

The retail industry is facing a “branding crisis” as major stores and owners of shopping centres have been slow to react in closing operations during the COVID-19 pandemic. An expert predicts that there will be significant changes which could shift staffing along with consumer behaviour with some industry segments that could collapse.

Retail Recruiter Disrupts Industry with Membership-Based Staffing Service

A leading Canadian recruiter, Suzanne Sears, is seeing success after launching a membership-based service several months ago that saves retailers and landlords time while also being considerably less costly than traditional recruiting.

Staff Shortages Create Emergency Situation for Canadian Retailers

An industry expert explained how some retailers are sabotaging their operations and with record-low unemployment, it could get worse
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