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The Conversation

What Canada Can Learn From Sweden About Creating Middle-Class Retail Jobs: Op-Ed

Canadian grocery-store workers earn low wages compared to their counterparts in Sweden. Why?

Tips Should be Included in Menu Prices as Restaurants in Canada Reopen: Op-Ed

Two noted academics say that the time has come to do away with foodservice gratuities.

To Create a Better Work Environment After COVID-19, We Must Truly Hear Employees: Op-Ed

Research shows that there’s a disconnect between the way media covered work issues during the pandemic and the stories workers felt were important for the public to understand.

The Trouble with Mandatory Face Masks in Canadian Retailers: Expert Commentary

A labour studies professor lays out the challenges retailers are facing amid rules and regulations during the pandemic.

Governments Must Work with Foodservice Businesses on a No-Fee Delivery App: Op-Ed

An expert explains how high delivery fees are crushing the industry as consumers increasingly order online.

How Online Markets Are Helping Local Retailers in Canada Survive COVID-19

Thanks to platforms that link online consumption to local interests, the desire to buy local, a trend fuelled by the COVID-19 pandemic, is now giving rise to a new phenomenon known as “digital localism”.

Dress Pants Optional: How Retailers Are Dealing With Changing Consumer Habits

Consumer habits form around regular patterns of daily activity such as commuting, working and recreation. As these patterns change, so do consumer habits.

The Demise of the Department Store in Canada Heralds a Shift in Downtown

An expert says that the automobile and suburban malls are partly responsible for the decline of downtown retail.

The MEC Debacle is a Predictable and Avoidable Governance Failure: Expert

MEC began eroding its membership’s democratic voice years ago, which put in motion the process that’s led to its demise as a co-operative.

Customer Experience will Help Retailers Overcome the Financial Hit from Coronavirus in Canada

The human touch will define who the winners will be post-coronavirus according to one expert.
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