"The Interview Series" Podcast

Podcast [Interview] Suzanne Sears Discusses Retail Staffing Challenges Last Year and 2023 Predictions

They discuss the December job numbers in Canada and how they pertain to retail. They then discuss what Suzanne anticipates will happen with retail staffing in Canada for 2023 as we continue to see the industry’s challenges unfold amid a labour shortage.

Podcast [Interview] Suzanne Sears Discusses Retail Staffing into 2023

Craig sits down with Suzanne Sears, founder and President of Best Retail Careers International and Luxury Careers Canada, to discuss staffing at a challenging time for retailers in this country.

Podcast [Interview] Shopping Centre Redevelopments in Canada

In a special edition podcast, Craig interviews Rafael Lazer, CEO of Almadev. The discussion includes Almadev's transformation of the Galleria Mall in Toronto into a complete community with housing, as well as a general discussion of why mall owners are intensifying sites amid a housing crisis in Canada.

Podcast [Interview] RBC Launches Buy Now Pay Later Platform ‘PayPlan by RBC’

Craig interviews two special guests: Neill Ashe, Senior Director, Payments & Commerce at RBC, who talks about PayPlan by RBC and how it functions. Craig then speaks with Troy Skinner, Parts Asset Manager at Martin Motor Sports, about how the retailer is seeing success with PayPlan.

Podcast [Interview] James Yurichuk Discusses Expansion of Ethical Outerwear Brand Wuxly

Craig and James Yurichuk, Founder and CEO of Wuxly, talk about the brand and where it's going in terms of new retail stores, wholesale, and collaborations including a recent one with iconic Canadian musician Bryan Adams.

Podcast [Interview] Éric Blais Discusses Quebec’s Language Laws and How Bill 96 will Impact Retailers

Craig interviews Éric Blais, President of Headspace Marketing, about how Bill 96 will impact retailers with rules around signage on stores and other businesses. They also discuss language laws generally and how consumers are greeted in stores — and what the penalties might be for businesses in Quebec not complying.

Podcast [Interview] The Behar Group Marks 30 Years

Craig sits down with The Behar Group's CEO Avi Behar and President/Broker of Record Greg Evans to discuss The Behar Group's history, some notable deals, and where the Toronto-based brokerage sees food halls and retail going over the next several years.

Podcast [Interview] Suzanne Sears Discusses Record-Low Unemployment and What it Means for Retailers in Canada

Craig sits down with the staffing expert to discuss the most recent jobs report showing record-low unemployment. Retailers continue to struggle to find employees and an emergency situation could take place and stores may not be able to remain open if things don't improve.

Podcast [Interview] Justin Cohen of Psycho Bunny Discusses Store Expansion

Craig sits down with Justin Cohen, Chief Commercial Officer of edgy menswear brand Psycho Bunny. They discuss the plans to open more Psycho Bunny stores in Canada as well as the fact that the brand could even be considered Canadian with its operations in Montreal.

Podcast [Interview] Ed Skira of UrbanToronto Discusses the City’s Incredible Development Boom

Craig and Ed discuss how Toronto's rapid growth is impacting retail as thousands of new residential units are added to the city yearly.

Podcast [Interview] Michael Binetti Discusses Toronto’s Retail History

Binetti, who hosts Jane's Walks, begins by discussing the first store in Toronto, followed by how a department store row developed on King Street East that gave way to Simpsons and Eaton's opening further up on Queen.

Podcast [Interview] Ray Riley of Progress Retail Discusses the Future of the Industry Post-Pandemic

Craig and Ray Riley, CEO of Progress Retail, discuss retail in Canada during the pandemic as well as what's to come as we see a return to some normalcy.

Podcast [Interview] Mastermind Toys CEO Sarah Jordan Discusses Seeing Success by Growing Digital

Craig and Sarah discuss growth at Mastermind Toys over the course of the pandemic, much of which was through online channels that saw significant improvements with technology as well as easy payments made possible through PayPal.

Podcast [Interview] Nathanael Hausmann Discusses Swiss Chocolate Retailer Läderach’s Ongoing Canadian Store Expansion

Craig interviews Nathanael Hausmann, North American president of Swiss chocolate brand Läderach, which expanded into Canada shortly before the pandemic. The chocolate retailer is now expanding aggressively in North America and will be opening more locations in Canada.

Podcast [Interview] Graham Wong of LAUFT Discusses Expansion of Flexible Work Concept

Craig has a conversation with Graham Wong, founder and CEO of flexible workspace concept LAUFT, about its plans for the future which includes locations within shopping centres and even retailers.

Podcast [Interview] Robert K. Brown of Axis Communications Discusses Intelligent Analytics and AI for Retail

Craig has a discussion with Robert K. Brown, Solutions Engineer at Axis Communications, about topics including intelligent analytics and artificial intelligence, machine learning, and how cameras are being used as a tool to coordinate the enhancement of the overall retail experience in stores.

Podcast [Interview] Frank And Oak Co-Founder Ethan Song Discusses What He’s Doing After Exiting the Retailer

Craig and Ethan discuss Ethan's new NFT venture that he launched following his exit from Frank And Oak, as well as his analysis of the future of retail post-pandemic. 

Podcast [Interview] Mine & Yours Founder Courtney Watkins Discusses Retail Expansion

Craig and Courtney discuss how she started her business in Vancouver almost a decade ago, the opening of her newest store, and plans to expand her luxury resale business into Toronto's Yorkville area this year.

Podcast [Interview] CEO of Porsche Canada Discusses Retail Future Including GTA Experience Centre

Craig and Marc Ouayoun, President and CEO of Porsche Canada, discuss the brand's future in this country that includes new retail showrooms as well as the unveiling of one of the world's only Porsche 'experience centres' opening near Toronto next year.

Podcast [Interview] 2022 Retail Predictions with Liza Amlani

Craig and retail expert Liza Amlani talk about the Canadian retail landscape including her predictions for what's to come as we head further into this year.

Podcast [Interview] Halifax ReTales Turns 10

Craig interviews the founder of Halifax ReTales Arthur Gaudreau who is marking 10 years of founding his informative social media/newsletter/blog focused on retail and foodservice happenings in the Halifax area. Gaudreau talks about how he started his publication after a mental health crisis and how it grew to have thousands of followers with its local spin on reporting.

Podcast [Interview] The Importance of Insurance for Retailers in Canada

Craig and Danish Yusuf of Zensurance discuss the implications for retailers not having proper insurance and how the pandemic has changed things. 

Podcast [Interview] Sean Tarry, Editor-In-Chief of Retail Insider the magazine

Craig and Sean discuss this year's launch of the Retail Insider the magazine, including what it will entail and how it will fit into an expansion of the Retail Insider Media business in 2022.

Podcast [Interview] Stefanie Hill Discusses Former ‘Chez Catherine’ Luxury Retail Stores in Toronto and Montreal

Craig and Stefanie discuss some of the history of luxury retail in Toronto and Montreal in the 1970s-1990s. Stefanie and her mother Catherine Hill ran the Chez Catherine luxury retail group in decades past with big names including Valentino, Giorgio Armani, Claude Montana, Ungaro and others.

Podcast [Interview] Stefanie Hill Discusses Luxury Retail Including New Store: Part 1

Toronto-based Stefanie Hill discusses opening her new store in Palm Beach Florida as well as plans for the Toronto operations following extended pandemic challenges.
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