Privacy Policy

Effective as of November 1, 2024

Retail Insider Media Ltd. (“Retail Insider,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have under Canadian privacy law (including PIPEDA and Quebec’s Law 25), as well as international standards (GDPR, CCPA) where applicable.

By using this website (retail-insider.com) you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our site, we may collect the following types of information:

  • Cookies and tracking data: Small data files placed on your device to support site functionality, analytics, and advertising.
  • Analytics data: Non-identifiable information such as pages visited, time on site, browser type, and location (approximate, based on IP).
  • Advertising data: Information collected by our advertising partners (e.g. Raptive, AdPlugg) to display relevant ads and measure performance.
  • Email addresses: Only if you voluntarily subscribe to our newsletter (via Mailchimp).
  • Contact information: If you email us directly.

We do not collect sensitive personal data (e.g. financial information, government IDs) through our news website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To operate the website and deliver content.
  • To analyze usage and improve performance (via Google Analytics).
  • To deliver advertising through Raptive and AdPlugg, including personalized ads where consent is given.
  • To send newsletters if you sign up via Mailchimp (you can unsubscribe anytime).
  • To comply with legal obligations under Canadian and international privacy laws.
  • Visitors from Canada (including Quebec), the EU/UK, and certain U.S. states will see a cookie consent banner.
  • Through this banner, you can accept, reject, or manage cookies and advertising preferences.
  • Our advertising partners (Raptive, Google, and others) comply with industry consent standards such as the IAB TCF framework.

4. Your Rights

Under Canadian law (PIPEDA & Quebec Law 25):

  • You can request access to personal information we hold about you.
  • You can request corrections or deletion where applicable.
  • You can withdraw consent to cookies or email newsletters at any time.

For EU/UK residents (GDPR):

  • You have additional rights such as data portability and restriction of processing.

For California residents (CCPA):

  • You have the right to opt out of the sale or sharing of your personal information.

5. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

  • Service providers (e.g. Google Analytics, Mailchimp).
  • Advertising partners (Raptive, AdPlugg) who display ads on our site.
  • Legal authorities if required by law.
  • Business transfers (e.g. if Retail Insider is merged or acquired).

6. Retention of Data

We retain data only as long as necessary for the purposes described in this policy or as required by law. You can request deletion at any time (see Section 7).

7. Contact & Privacy Officer

In compliance with Quebec’s Law 25, we have appointed a Privacy Officer:

Privacy Officer
Retail Insider Media Ltd.
Email: insider@retail-insider.com

This contact can be used for:

  • Access or correction requests
  • Consent withdrawal
  • Privacy-related questions or complaints

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted at https://retail-insider.com/privacy, with the effective date noted at the top.

Our site may link to external websites. We are not responsible for the privacy practices of those third parties.

Summary

You can manage your consent via our banner, unsubscribe at any time, or contact our Privacy Officer at insider@retail-insider.com.

  • We use cookies for ads and analytics.
  • We use Raptive and AdPlugg for advertising.
  • We use Google Analytics to understand traffic.
  • We use Mailchimp for email newsletters.