Podcast [Interview] Shopping Centre Redevelopments in Canada

In a special edition podcast, Craig interviews Rafael Lazer, CEO of Almadev. The discussion includes Almadev's transformation of the Galleria Mall in Toronto into a complete community with housing, as well as a general discussion of why mall owners are intensifying sites amid a housing crisis in Canada.

Podcast [Interview] RBC Launches Buy Now Pay Later Platform ‘PayPlan by RBC’

Craig interviews two special guests: Neill Ashe, Senior Director, Payments & Commerce at RBC, who talks about PayPlan by RBC and how it functions. Craig then speaks with Troy Skinner, Parts Asset Manager at Martin Motor Sports, about how the retailer is seeing success with PayPlan.

Podcast: Discussing the Apple Flagship Store that Just Opened in Downtown Vancouver

Craig and Lee discuss the new flagship Apple Store that opened last week at CF Pacific Centre in Vancouver, marking the first of its kind for Canada. Lee also discusses the media event prior and his opinion on what went on.

Podcast: Saks Fifth Avenue Renovates Downtown Toronto Store After Brands Exit

Craig and Lee discuss the new renovations to the Saks Fifth Avenue store in downtown Toronto, which looks different after several concessions closed earlier this year. Women's shoes relocated to the main floor and something could be in the works as store hours have been reduced for the three Canadian Saks locations.

Podcast [Interview] James Yurichuk Discusses Expansion of Ethical Outerwear Brand Wuxly

Craig and James Yurichuk, Founder and CEO of Wuxly, talk about the brand and where it's going in terms of new retail stores, wholesale, and collaborations including a recent one with iconic Canadian musician Bryan Adams.

Podcast: Royalmount in Montreal Announces 1st Luxury Tenants

Craig and Lee discuss recent tenant announcements to Montreal's Royalmount development opening in 2024, and what impact it could have on downtown Montreal.

Podcast: A Closer Look At Vancouver’s Luxury Retail Nodes & the What’s to Come

This week Craig and Lee discuss the Vancouver luxury retail market including upcoming changes. While downtown Vancouver has dominated in terms of luxury retail offerings, two landlords are building malls that will also target luxury brands and may split the market into three separate luxury retail nodes that could have an impact on the region for years to come.

Podcast [Interview] Éric Blais Discusses Quebec’s Language Laws and How Bill 96 will Impact Retailers

Craig interviews Éric Blais, President of Headspace Marketing, about how Bill 96 will impact retailers with rules around signage on stores and other businesses. They also discuss language laws generally and how consumers are greeted in stores — and what the penalties might be for businesses in Quebec not complying.

Podcast: Downtown Edmonton Struggles, and the Future of Retail in Canadian Downtowns

This week Craig and Lee discuss challenges for retail in downtown Edmonton and its retreat over the past couple of decades, as well as the situation and projections for downtowns in cities across Canada. Craig is also an advisor at the University of Alberta Centre for Cities and Communities.

Podcast: Luxury Nodes Shifting in Canada as Malls Take Over and New Ones are Built

This week Craig and Lee talk about how luxury retail nodes in Canada are shifting with the construction of Oakridge Centre in Vancouver and Royalmount in Montreal. The discussion topics includes past luxury retail nodes in Canada and why things are shifting to suburban malls from traditional downtowns.

Podcast: Visiting Canada’s 1st Pret a Manger – Could it be a Better Experience?

This week Craig and Lee discuss Pret a Manger's entry into Canada via A&W. Lee, who lives in Vancouver, discusses what he experienced at the Vancouver combined A&W/Pret location and the discussion turns to whether or not a full standalone Pret a Manger would have made more sense for the first Canadian pilot.

Podcast [Interview] The Behar Group Marks 30 Years

Craig sits down with The Behar Group's CEO Avi Behar and President/Broker of Record Greg Evans to discuss The Behar Group's history, some notable deals, and where the Toronto-based brokerage sees food halls and retail going over the next several years.

Podcast [Interview] Suzanne Sears Discusses Record-Low Unemployment and What it Means for Retailers in Canada

Craig sits down with the staffing expert to discuss the most recent jobs report showing record-low unemployment. Retailers continue to struggle to find employees and an emergency situation could take place and stores may not be able to remain open if things don't improve.

Podcast [Interview] Justin Cohen of Psycho Bunny Discusses Store Expansion

Craig sits down with Justin Cohen, Chief Commercial Officer of edgy menswear brand Psycho Bunny. They discuss the plans to open more Psycho Bunny stores in Canada as well as the fact that the brand could even be considered Canadian with its operations in Montreal.

TBOR by RI: The Latest Retailer Earnings and What they Mean

This episode of The Business of Retail by Retail Insider talks about the latest retailer earnings in Canada and beyond, indicating (I didn't have time to watch the clip, will do so on Tuesday) Follow "The Business Of Retail" at as well at this episode's panelists: "The Business of Retail by Retail Insider" Episode Panelists Host Craig Patterson, Founder of Retail Insider Former lawyer turned Editor-in-Chief, Craig is the founder of online Canadian retail industry publication Retail Insider. He's based in Toronto LinkedIn: @craig_patterson_torontoTwitter: @RI_EIC George Minakakis, Inception Retail Group George is an experienced CEO, founder of Inception Retail Group and author of multiple...

Podcast [Interview] Ed Skira of UrbanToronto Discusses the City’s Incredible Development Boom

Craig and Ed discuss how Toronto's rapid growth is impacting retail as thousands of new residential units are added to the city yearly.

Podcast [Interview] Michael Binetti Discusses Toronto’s Retail History

Binetti, who hosts Jane's Walks, begins by discussing the first store in Toronto, followed by how a department store row developed on King Street East that gave way to Simpsons and Eaton's opening further up on Queen.

Podcast [Interview] Ray Riley of Progress Retail Discusses the Future of the Industry Post-Pandemic

Craig and Ray Riley, CEO of Progress Retail, discuss retail in Canada during the pandemic as well as what's to come as we see a return to some normalcy.

Podcast [Interview] Mastermind Toys CEO Sarah Jordan Discusses Seeing Success by Growing Digital

Craig and Sarah discuss growth at Mastermind Toys over the course of the pandemic, much of which was through online channels that saw significant improvements with technology as well as easy payments made possible through PayPal.

Podcast [Interview] Nathanael Hausmann Discusses Swiss Chocolate Retailer Läderach’s Ongoing Canadian Store Expansion

Craig interviews Nathanael Hausmann, North American president of Swiss chocolate brand Läderach, which expanded into Canada shortly before the pandemic. The chocolate retailer is now expanding aggressively in North America and will be opening more locations in Canada.

Podcast: Retail Insider Marks 10 Year Anniversary, Retrospective with Founder Craig Patterson

This week Craig and Lee talk about Retail Insider marking 10 years of operations, including how the news platform got started and some memorable happenings in the Canadian retail industry during that time.

Podcast [Interview] Graham Wong of LAUFT Discusses Expansion of Flexible Work Concept

Craig has a conversation with Graham Wong, founder and CEO of flexible workspace concept LAUFT, about its plans for the future which includes locations within shopping centres and even retailers.

Podcast [Interview] Robert K. Brown of Axis Communications Discusses Intelligent Analytics and AI for Retail

Craig has a discussion with Robert K. Brown, Solutions Engineer at Axis Communications, about topics including intelligent analytics and artificial intelligence, machine learning, and how cameras are being used as a tool to coordinate the enhancement of the overall retail experience in stores.

Podcast [Interview] Frank And Oak Co-Founder Ethan Song Discusses What He’s Doing After Exiting the Retailer

Craig and Ethan discuss Ethan's new NFT venture that he launched following his exit from Frank And Oak, as well as his analysis of the future of retail post-pandemic. 

Podcast: Hudson’s Bay Store Departing Toronto’s Bloor Street

This week Craig and Lee talk about the Hudson's Bay store which will be departing Bloor Street in downtown Toronto this year after nearly 50 years of operations. The shocking news will lead to big changes for Toronto's downtown core.
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