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Podcasts

Podcast [Interview] Michael Binetti Discusses Toronto’s Retail History

Binetti, who hosts Jane's Walks, begins by discussing the first store in Toronto, followed by how a department store row developed on King Street East that gave way to Simpsons and Eaton's opening further up on Queen.

Podcast [Interview] Ray Riley of Progress Retail Discusses the Future of the Industry Post-Pandemic

Craig and Ray Riley, CEO of Progress Retail, discuss retail in Canada during the pandemic as well as what's to come as we see a return to some normalcy.

Podcast [Interview] Mastermind Toys CEO Sarah Jordan Discusses Seeing Success by Growing Digital

Craig and Sarah discuss growth at Mastermind Toys over the course of the pandemic, much of which was through online channels that saw significant improvements with technology as well as easy payments made possible through PayPal.

Podcast [Interview] Nathanael Hausmann Discusses Swiss Chocolate Retailer Läderach’s Ongoing Canadian Store Expansion

Craig interviews Nathanael Hausmann, North American president of Swiss chocolate brand Läderach, which expanded into Canada shortly before the pandemic. The chocolate retailer is now expanding aggressively in North America and will be opening more locations in Canada.

Podcast: Retail Insider Marks 10 Year Anniversary, Retrospective with Founder Craig Patterson

This week Craig and Lee talk about Retail Insider marking 10 years of operations, including how the news platform got started and some memorable happenings in the Canadian retail industry during that time.

Podcast [Interview] Graham Wong of LAUFT Discusses Expansion of Flexible Work Concept

Craig has a conversation with Graham Wong, founder and CEO of flexible workspace concept LAUFT, about its plans for the future which includes locations within shopping centres and even retailers.

Podcast [Interview] Robert K. Brown of Axis Communications Discusses Intelligent Analytics and AI for Retail

Craig has a discussion with Robert K. Brown, Solutions Engineer at Axis Communications, about topics including intelligent analytics and artificial intelligence, machine learning, and how cameras are being used as a tool to coordinate the enhancement of the overall retail experience in stores.

Podcast [Interview] Frank And Oak Co-Founder Ethan Song Discusses What He’s Doing After Exiting the Retailer

Craig and Ethan discuss Ethan's new NFT venture that he launched following his exit from Frank And Oak, as well as his analysis of the future of retail post-pandemic. 

Podcast: Hudson’s Bay Store Departing Toronto’s Bloor Street

This week Craig and Lee talk about the Hudson's Bay store which will be departing Bloor Street in downtown Toronto this year after nearly 50 years of operations. The shocking news will lead to big changes for Toronto's downtown core.

Podcast [Interview] Mine & Yours Founder Courtney Watkins Discusses Retail Expansion

Craig and Courtney discuss how she started her business in Vancouver almost a decade ago, the opening of her newest store, and plans to expand her luxury resale business into Toronto's Yorkville area this year.

Podcast [Interview] CEO of Porsche Canada Discusses Retail Future Including GTA Experience Centre

Craig and Marc Ouayoun, President and CEO of Porsche Canada, discuss the brand's future in this country that includes new retail showrooms as well as the unveiling of one of the world's only Porsche 'experience centres' opening near Toronto next year.

Podcast [Interview] 2022 Retail Predictions with Liza Amlani

Craig and retail expert Liza Amlani talk about the Canadian retail landscape including her predictions for what's to come as we head further into this year.

Podcast [Interview] Halifax ReTales Turns 10

Craig interviews the founder of Halifax ReTales Arthur Gaudreau who is marking 10 years of founding his informative social media/newsletter/blog focused on retail and foodservice happenings in the Halifax area. Gaudreau talks about how he started his publication after a mental health crisis and how it grew to have thousands of followers with its local spin on reporting.

Podcast [Interview] The Importance of Insurance for Retailers in Canada

Craig and Danish Yusuf of Zensurance discuss the implications for retailers not having proper insurance and how the pandemic has changed things. 

Podcast: International Retail Brands That Entered Canada Over 12 Months

This week Craig and Lee talk about the new international retail brands that entered Canada over the course of 2021. Included is an analysis as well as a projection for 2022.

Podcast [Interview] Sean Tarry, Editor-In-Chief of Retail Insider the magazine

Craig and Sean discuss this year's launch of the Retail Insider the magazine, including what it will entail and how it will fit into an expansion of the Retail Insider Media business in 2022.

Podcast: Alo Yoga Opening First International Location in Canada

This week Craig and Lee talk about Alo Yoga's first international location outside of the United States. The flagship store will replace The Gap at Bloor and Bay Streets in Toronto.

Podcast: 2021 Most-Read Articles, LV/Dior Exit Saks in Toronto

This week Craig and Lee talk about the Louis Vuitton and Dior boutiques closuring in Saks Fifth Avenue in downtown Toronto before reviewing some of the most read articles for Retail Insider in 2021.

Podcast [Interview] Stefanie Hill Discusses Former ‘Chez Catherine’ Luxury Retail Stores in Toronto and Montreal

Craig and Stefanie discuss some of the history of luxury retail in Toronto and Montreal in the 1970s-1990s. Stefanie and her mother Catherine Hill ran the Chez Catherine luxury retail group in decades past with big names including Valentino, Giorgio Armani, Claude Montana, Ungaro and others.

Podcast [Interview] Stefanie Hill Discusses Luxury Retail Including New Store: Part 1

Toronto-based Stefanie Hill discusses opening her new store in Palm Beach Florida as well as plans for the Toronto operations following extended pandemic challenges.

Podcast [Interview] Henry’s CEO Gillian Stein Discusses Being Bipolar

Craig and Gillian of Henry’s discuss mental health including her own struggles with being bipolar, marking the first time that a major Canadian CEO has made such a revelation.

Podcast [Interview] Entrepreneur Daniel Lewis Discusses Daniel’s Chai Bar

Craig and Daniel talk about Daniel's New Daniel's Chai Bar concept which launched this month, with plans to grow. It's an upbeat conversation with the former musician and personality who is bullish on the future.

Podcast [Interview] Suzanne Sears Discusses Retail Staffing Challenges in Canada During COVID

Craig and Suzanne discuss COVID's impact on retail staffing in Canada, including the challenges being faced due to shortages and options to improve the situation.

Podcast [Interview] The Story Behind Ren’s Pets with CEO Scott Arsenault

Craig discusses the Ren's Pets story with Scott Arsenault, including how the retailer came about and where it's going post-acquisition.

Podcast [Interview] Matt Crowell on Retail Insider’s New Partnership with GetintheLoop

Matt Crowell, Founder and CEO of Kelowna-based platform GetintheLoop joins Craig to discuss Retail Insider’s new partnership with the GetintheLoop platform.
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