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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials & Data
Retailer People News
Retailer Op-Eds
News Briefs
Retail Insider Reports
Report Hub
Shopping Centre Analysis
Luxury Retail Analysis
Daily Synopsis
From The Desk
More
Billo
Why Major Retailers Are Turning Employees Into Content Creators: Billo
Mario Toneguzzi
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August 19, 2026
“Showing authentic and imperfect people on camera is a very good strategy for brands that want to create relationships with their audience and win their trust in the age of AI."
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