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Creating Exceptional Retail Experiences: Insights from KPMG Canada’s Peter Hughes

Gain insights on exceptional retail experiences from KPMG in Canada's Peter Hughes at RCC STORE 24, May 28-29, Toronto, alongside other industry leaders.

Downtown Banff Welcomes New Mountain Warehouse Store Amidst National Expansion [Photos]

The UK-based outdoor retailer operates 43 stores in Canada, making it the second-largest market outside of the UK. The Banff Mountain Warehouse is next to a former Hudson's Bay that will see Arc'teryx open there next year.

Former Eaton’s Department Store Restaurant in Toronto to Feature ‘Lunching with Lady Eaton’ Event in July

The iconic Eaton’s College Street Round Room Restaurant, which closed in 1977 for a store relocation, will be open to the public who can dine with a menu as well as the opportunity to shop local goods.

Montreal’s Le Groupe Brande Thrives with Lightspeed Capital: A Case Study in Expansion and Efficiency

Le Groupe Brande is leveraging Lightspeed Capital and its merchant cash advance system to fuel expansion plans, while also allowing the retailer to streamline operations, cut costs and experience significant efficiency gains.

Downtown Montreal Seeing Foot Traffic Returning with Office Space at Sainte-Catherine and Peel Available

Visitor traffic is returning with an increase in tourism, growing transit ridership and a return to the office in the city's vibrant core.

SUKOSHI MART Opens Its Largest Store Yet, Elevating the Asian Beauty and Lifestyle Shopping Experience

The Asian beauty and lifestyle retailer has been expanding across Ontario, and has entered the Ottawa market with its first store.

Savant eCommerce Toronto 2024: Mastering Retail Challenges with Technology and Insightful Consumer Engagement

Savant eCommerce Toronto returns, uniting 90+ retailers and brands for two days of exclusive and enriching insights.

From Chaos to Competitive Edge: Doug Stephens Explores Retail’s Next Big Leap

Doug Stephens, a renowned retail futurist, will share his insights on transforming industry challenges into competitive advantages at RCC STORE 24, emphasizing retail’s role in societal change. Covering topics like AI, sustainability, and data privacy, he advocates for retail as an innovation hub and societal changemaker.

Redefining Retail Human Resources Strategies in an AI-Driven Era

RCC’s Retail Human Resources Conference on April 25, 2024, emphasizes blending AI tools and attentive employee engagement to revolutionize retail HR, with key talks on workforce development and effective talent management strategies.

Standing Up for Our Industry: A Conversation with Michael Medline

Micheal Medline, President & CEO, Empire Company Limited and Sobeys Inc., speaks to retailers, vendors, and suppliers on today’s most pressing retail issues. April 2, 2024, in Toronto.

One Bloor East in Toronto Secures Nike Flagship and Mango as Key Retail Tenants [Exclusive]

First Capital REIT has leased-out the entire retail podium at the iconic Yonge and Bloor corner, including space to another new tenant in the main-floor space formerly occupied by Nordstrom Rack.

Unprecedented Opportunity for Canadian Retailers to Sell to Consumers in China Online

China is the world’s largest online consumer market, and it is projected to grow for years to come.

“WeLoveModainItaly – La Moda Italiana@Toronto” Event Held in Downtown Toronto Feb 13-14

The two-day event connected Italian fashion brands and retailers with Canadian industry at the Hyatt Regency.

Catalyzing Retail’s Next Wave of Excellence: RCC STORE 24 Debuts a Visionary Agenda 

Get ready to be inspired at RCC STORE 24, Canada's biggest retail event on May 28-29, 2024. Featuring an incredible lineup of visionary speakers including Doug Stephens, Eric Morris, Selwyn Crittendon, Greg Hicks, Diana Dimitian, Michèle Boudria, and more, this event promises fresh perspectives and transformative insights into AI, sustainability, global trends, and future innovations. Don't miss out on this opportunity to ignite your retail business with new ideas and strategies.

Factory Direct to Shut All 14 Stores Amid Bankruptcy, Liquidation to Begin Saturday

The company, founded in 1995, is one of Canada’s largest privately owned discount retailers which struggled with declining sales and increasing costs following the pandemic.

2024’s Must-Attend RCC Retail Events: Learn, Grow, Connect and Thrive   

Retail Council of Canada (RCC) is rolling out a comprehensive array of conferences, webinars, and initiatives in 2024, aimed at enhancing the expertise and connections of retailers. Highlights like the Retail Secure Conference, RCC Retail CyberSecure Program, Excellence in Retailing Awards, and RCC STORE 24 Conference will offer deep insights into the latest retail trends and strategies. This dynamic lineup is set to invigorate the Canadian retail industry with enriching learning experiences.

Shake Shack to Join The Ballroom Bowl and Hard Rock Cafe at ‘The Tenor’ in Downtown Toronto

The first location for Shake Shack will occupy a prominent corner location at Yonge and Dundas in an iconic building seeing new tenants. 

Lids to Re-Open at Union Station in Downtown Toronto After More than a Decade

The brand exited Union Station in the earlier 2010s for an overhaul, and it now returns along with various other new retail tenants.

Victoria’s Secret To Relocate in Downtown Vancouver

Victoria's Secret has closed its Robson Street flagship and is moving to a downsized location following significant reductions in the chain's Canadian stores in 2020.

Hollister Opens New Location at CF Pacific Centre in Downtown Vancouver

American clothing brand Hollister relocates to a new and more prominent location within the same shopping centre.

CDNGLOBAL Brokerage Expands into Toronto with Plans for Future Growth [Video Interview]

Craig and Scott Mulligan, Managing Partner and Broker of Record at CDNGLOBAL, discuss an overview of CDN Global's recent expansion into the Toronto market.

Top Shopping Centres in Canada Evolving Experiential Elements to Grow Foot Traffic and Tenant Revenue [Interview]

JLL’s Senior Marketing Director, Property Management, discusses how creating unique experiences tailored to local markets helps drive overall asset value through increased footfall and productivity.

Lightspeed Announces Global Rollout of its ‘Meet or Beat Promise’ as part of its Unified Payments & POS Initiative, Leverages AI 

Lightspeed Commerce Inc. has officially expanded its 'Meet or Beat Promise' globally, ensuring that all eligible customers worldwide can now benefit from competitive payment processing rates when transitioning to its unified payments and POS platform. 

The Power of Long-Term Strategic Planning: Navigating Uncertainty with Vision and Purpose

In times of great uncertainty, the standard thinking says to focus on being nimble and reactive. The standard thinking is wrong, according to two experts.

Pret a Manger Set to Open First Canadian Stand-alone Location in Toronto’s Financial District

The storefront follows a two-year pilot project within A&W locations, which got mixed reviews in terms of quality and experience.

West Side Stories: From Retail Resilience to Remarkable Renewal

Retail Council of Canada’s Retail West Conference on November 2, 2023, is a pivotal yearly conference for retailers in Western Canada to meet each other and discuss the opportunities for their brands and businesses. In this roundtable interview, hear what Sharon Hayles from Diane’s Lingerie, Jackie Ross from JRoss Recruiters, Polly Tracy from Best Buy and are looking forward to at this year’s event.

Generative AI Technology Takes Center Stage as Retail Leaders and IT Executives Prioritize Ethical Adoption

New Research Highlights Surge in Interest and Concerns Over the Ethical Use of Generative AI in Business.

Mandy’s to Open Gourmet Salad Restaurant in Toronto’s Yorkville as Chain Expands [Exclusive Interview/Renderings]

The popular Montreal-based foodservice concept is growing its presence in Toronto with multiple locations, including one behind a soon-to-open Saint Laurent flagship store.

Generative AI Reshapes Ecommerce Landscape: Revolutionizing Customer Experiences

The world of online shopping is undergoing a significant transformation, driven by the power of generative AI technology. Retailers with online sales are adopting...

Generative AI’s Impact on Ecommerce: Transformative Insights

In the ever-evolving landscape of ecommerce, the intersection of generative artificial intelligence (AI) and online retailing represents a key advancement that warrants scrutiny. Generative...

Facing Sustainability’s Biggest Challenges Head-On

What happens when Canada's retail giants unite with a sustainability mission? Transformation. Retail Council of Canada assembles top retail, CPG, manufacturing, technology, and policy leaders at the inaugural Retail Sustainability Conference on October 3, 2023 at the International Centre in Mississauga.

Square Ventures into the Canadian Cannabis Market with Jane Technologies Partnership

Technology company Square, knowns for its innovative payment solutions, has announced a strategic partnership with Jane Technologies, the premier online ordering platform service for...

Now or Never: Rallying Retailers to Lead the Charge in Sustainability

With pressing concerns like climate change and waste accumulation, the pressure on retailers and manufacturers to champion environmentally friendly initiatives has surged. Deloitte Canada's Joe Solly, Partner & National Consumer Sustainability & Climate Leader shares his perspective on sustainability within the retail sector and why it is imperative for retailers, manufacturers, and policymakers to participate in upcoming Retail Sustainability Conference in Toronto on October 3, 2023, hosted by Retail Council of Canada.

Rise Up Retail Summit: Virtual Event September 19th

The retail industry has faced its share of challenges in the past few years. Recognizing the need for innovation and resilience, April Sabral, founder...

Retail Technology Strain: How Managed Service Providers Offer Solutions for Enhanced Connectivity and Security

New technology on retail networks is causing a strain, emphasizing the need for higher bandwidth, increased availability, and improved security, says an expert.

In-Sport Fashions Forges Landmark Distribution Deal with Allbirds for Canadian Market

In-Sport will be handling distribution for Allbirds products in Canada including retail and online, while also distributing the brand to wholesale partners.

Consumers Distributing Retail Chain to be Revived by Veteran Entrepreneur [Interview] 

Entrepreneur Marco Revah plans to resurrect Canada's Consumers Distributing brand with physical big-box showrooms, possibly in former Nordstrom stores, with a membership model and significant online presence.

Indispensable Insights for Retail Marketers on Leading Impactful Retail Campaigns 

RCC’s Retail Marketing Conference 2023, curated by Canadian retail marketers for their retail industry peers, presents the most recent innovations in retail marketing. This one-day event offers dynamic discussions on the latest opportunities for consumer engagement and effective techniques, including leveraging AI in retail to elevate retail brands.

Lightspeed Commerce Inc. Introduces Cutting-Edge Features to Empower Merchants

Lightspeed Commerce Inc., a leading provider of unified point-of-sale (POS) and payments solutions, has unveiled its latest features that include Time Clock, Shipment History,...

Exceptional Roster of Speakers at eTail Canada Conference: Toronto September 27-28 2023

The highly anticipated conference takes place in downtown Toronto this fall, including over 60 speakers discussing hot-button topics. 

Revamped Ground Floor at 33 Yonge Street in Downtown Toronto to Become Food Destination with 5 New Tenants [Exclusive]

The entire street level of a prominent commercial building is being reimagined with big names opening new restaurant concepts.

Lightspeed Rolls Out Unified Payments, Unlocking Value for Merchants

The global one-stop commerce platform for merchants is unifying its software offering with its payments offering, which the company’s president says will unlock value for customers.

Unleashing the Power of Retail Analytics: Pioneering the Future of Customer Insights

In today's rapidly evolving retail landscape in Canada and globally, the strategic deployment of data analytics has become paramount to achieving competitive advantage. From...

We’ll be Back Next Week, News From Around the Web Still Publishing

Retail Insider will be publishing news stories again after July 11. In the meantime, we're still publishing our daily Canadian Retail News From Around the Web.

Rabba To Replace Shuttered Fresh City Farms on Bay Street in Downtown Toronto

The Toronto-based grocery store will be opening in one of the most significant density of grocery brands in the city.

Inside Herschel Supply Co. New Banff Store in the Heart of the Canadian Rockies [Interview / Photos]

Vancouver-based outdoor retailer has opened a new two-level at the corner of Banff Avenue and Wolf Street.

Arc’teryx To Open on Toronto’s Bloor Street Luxury Run in Toronto

The North Vancouver-based outdoor retailer is one of two new retailers set to be announced for the Holt Renfrew Centre in the coming days.

Salesforce Tableau’s Generative AI Set to Revolutionize the Retail Industry [Interview]

Tableau, a leading data analytics platform owned by Salesforce, is poised to disrupt the retail industry with its groundbreaking generative AI technology. Pedro Arellano, SVP...

eTail Canada Conference Returns to Toronto September 27-28 2023 

The conference will be held again at the Hyatt Regency Hotel on King Street West in downtown Toronto, and will provide ample educational and networking opportunities.

Inside The First FOX HOME Store in Canada, at CF Toronto Eaton Centre [Photos]

It's the first of eight locations set to open in Canada this year as Israel-based Fox Group continues to expand its retail operations.