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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials / Reports
Retailer People News
Retailer Op-Eds
News Briefs
Curated Digest
Podcasts
The Weekly
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Emma Kilczynski
News
EPAM Global Loyalty Report reveals key consumer trends: Personalization, rewards, and AI drive engagement
Mario Toneguzzi
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June 25, 2025
Only 20% of consumers actively use more than three loyalty programs, proving most programs struggle to stay relevant, according to EPAM.
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