Franchising can offer operational assistance such as human resources and technology support, along with brand recognition that helps create a stronger foundation for new business owners.
Today, O & O Group’s business model is firmly rooted in franchising, a strategy Prakash says allows the company to focus on execution and operational discipline rather than brand creation.
At 50 years old, L’Heureux’s energy and enthusiasm for his work are as high as ever. He credits the fast-paced nature of the restaurant business for keeping him young.