ICSC has awarded John Crombie of Cushman & Wakefield its Trustees’ Distinguished Service Award for his decades of leadership, mentorship, and contributions to retail real estate in Canada.
The surge in theft and shoplifting is prompting retailers to implement security measures and reconsider the use of self-checkout systems, impacting both their bottom lines and the shopping experience for customers.
Crombie, who's predictions usually come true, spoke at the ICSC Whistler Conference recently and discussed how retail in Canada is shifting as consumer habits change.
John Crombie says that the mix of retail has declined in recent years in malls as landlords look to new tenant types while also looking to capitalize on under-utilized space.