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Craig Patterson

Located in Toronto, Craig is the Publisher & CEO of Retail Insider Media Ltd. He is also a retail analyst and consultant, Advisor at the University of Alberta School Centre for Cities and Communities in Edmonton, former lawyer and a public speaker. He has studied the Canadian retail landscape for over 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees.

From The Desk: Experiential Retail and Luxury Growth Shape the Week

Experiential activations, luxury expansion, and retail restructurings highlight a week of strategic recalibration across Canada’s retail sector.

Just Socks Foundation Sock Drive Returns for 11th Year

Just Socks Foundation launches its 11th annual sock drive, culminating in a February 13 Big Sock Drop serving more than 40 charities.

Bang & Olufsen Returns to Yorkville With New Toronto Store

Bang & Olufsen is opening a new Toronto flagship at 135 Yorkville Avenue, marking its return to the city’s luxury retail corridor after several years away.

DX3 2026 Reimagines Canada’s Leading Retail Conference

DX3 2026 returns to Toronto with a reimagined, executive-focused format moving beyond the traditional trade show model.

Tudor Expands Canadian Boutique Network with Bloor Opening

Tudor is accelerating its Canadian retail expansion with new boutiques in Toronto, Montreal, and Vancouver while maintaining key retail partnerships.

Motorola Solutions and Lenbrook Boost Retail Efficiency in Canada

Motorola Solutions and Lenbrook bring advanced communication solutions to Canadian retailers, enhancing safety, productivity, and customer experience.

Court Finds Sunterra Liable for $35M in Cheque-Kiting Ruling

An Alberta court finds Sunterra liable for $35 million in cheque kiting, with the company’s president held personally responsible amid ongoing restructuring.

Toys “R” Us Canada Seeks CCAA Protection

Toys “R” Us Canada has filed for CCAA protection as it restructures its business, reduces its store footprint, and navigates mounting operational pressures.

Westbeach Returns With Vancouver Flagship and National Plans

Westbeach returns under Chip Wilson with a Vancouver flagship, retail-first strategy, and plans to expand across Canada.

Eddie Bauer Poised to Exit Canada as Store Shutdown Looms

Eddie Bauer is expected to close all Canadian stores as part of a Chapter 11 restructuring affecting roughly 200 North American locations.

Maison Territo Launches Legacy Project Call 2026 for Canada’s Design Community

Maison Territo invites Canada’s top design firms to apply for an exclusive Milan immersion during Salone del Mobile 2026.

From The Desk: Canadian Retail Reshapes Loyalty, Footprints, and E-Commerce in Early 2026

Canadian retail kicks off 2026 with Starbucks’ tiered rewards, Toys R Us’ contraction, and Walmart expansion, amid stabilizing market trends.

Lane Bryant Enters Canada via Walmart Partnership

Lane Bryant launches on Walmart.ca and in 320 stores Feb. 1, expanding plus-size fashion access through partnerships with Centric Brands and KnitWell. 

Starbucks Canada Rolls Out Tiered Rewards Program

Starbucks Canada launches a new tiered Starbucks Rewards program on March 10, introducing Green, Gold, and Reserve levels with faster earning and richer benefits.

Canac Expands Greater Montreal Footprint With 1st Laval Store

Canac opens its first Laval store on February 6, marking its entry into Greater Montreal with the company’s largest investment to date.

From the Desk: Navigating Retail Expansion and Consumer Caution in Early 2026

Canadian retail in 2026 balances expansion, experiential stores, AI adoption, and cautious consumer spending amid inflation and economic uncertainty.

Tissot Opens First Canadian Boutique at Montreal Eaton Centre

Swiss watchmaker Tissot has opened its first Canadian boutique at Montreal Eaton Centre, marking a key milestone in its North American retail expansion.

Galerie de Bellefeuille Expanding to New York and Miami

Galerie de Bellefeuille marks 45 years with plans to open new gallery locations in New York City and Miami in 2026.

Zellers Sets Sights on National Expansion After Edmonton Debut

Zellers plans national expansion after strong Edmonton launch, marking the next phase of its Canadian retail revival.

Canada’s Best Digital Retail Experiences Revealed: WOW 2026

Léger’s WOW Digital 2026 study reveals which Canadian retailers lead online, why digital performance has stabilized, and what consumers now expect.

Most Hudson’s Bay Boxes Likely Leased Within Two Years: JLL

JLL forecasts that 65% of former Hudson’s Bay retail space in Canada will be committed within two years, largely through multi-tenant retail strategies.

Ontario Job Posting Rules Raise the Stakes for Retail

Ontario’s new job posting rules are now in force, reshaping pay transparency, AI disclosure, and hiring follow-up for many retail employers.

Heartland Town Centre adds first-to-Canada concept as leasing surges

Heartland Town Centre expands with new tenants and strong sales, including a first-to-Canada family attraction and key anchors joining the Mississauga hub.

WOW Index Shows In-Store Experience Slipping in 2026

Leger’s WOW Index finds in-store experience scores fell in Ontario and edged down in Western Canada, with price and staffing issues leading irritants.

Kit and Ace to Open Store in Downtown Victoria

Kit and Ace will open a new store on Government Street in Victoria on this spring continuing its national retail expansion.

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