Josh Newman

AI Isn’t Expected to Cut Canadian Retail Jobs by 2031, but the Skills Needed Are Changing: ServiceNow

Mario Toneguzzi - August 17, 2026

The implication for retailers is clear: competitive advantage is likely to come less from expanding headcount and more from reskilling existing employees for an AI-enabled future.

How Canadian Retailers Can Use Social Media to Increase Online Sales

Retail Insider - March 6, 2020

An industry expert provides an overview of what retailers can do to see success amid changes in consumer behaviour.

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