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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials / Trends / Reports
Retailer People News
Retailer Op-Eds
Trends
Retail Industries
Fitness Studio Summary
Pet Retail Summary
Retail Topics and Events
Lunar New Year
Loss Prevention
International Retailer Entrant Reviews
Curated Digest
Podcasts
The Weekly
The Interview Series
More
Kustomer
News
Poor Customer Experience at Retailers Drive Shoppers to Competitors: Kustomer Study
Mario Toneguzzi
-
June 7, 2022
A survey showed that the vast majority of customer service professionals think that the next three years are critical to businesses as consumers demand more.
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