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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials & Data
Retailer People News
Retailer Op-Eds
News Briefs
Retail Insider Reports
Report Hub
Shopping Centre Analysis
Luxury Retail Analysis
Daily Synopsis
From The Desk
More
Kustomer
Poor Customer Experience at Retailers Drive Shoppers to Competitors: Kustomer Study
Mario Toneguzzi
-
June 7, 2022
A survey showed that the vast majority of customer service professionals think that the next three years are critical to businesses as consumers demand more.
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