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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials & Data
Retailer People News
Retailer Op-Eds
News Briefs
Retail Insider Reports
Report Hub
Shopping Centre Analysis
Luxury Retail Analysis
Daily Synopsis
From The Desk
More
Marty Bauer
Fake product reviews surging in AI era: Omnisend
Mario Toneguzzi
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April 6, 2026
30% of online reviews on average are fake or misleading, and 82% of consumers encounter fake reviews at least once a year.
64% of wealthy Canadians say they’ve switched to cheaper products in the past year: Omnisend
Mario Toneguzzi
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February 26, 2026
43% say they have substituted name brands with store brands, compared with 38% of all consumers.
40% of Canadians admit hiding online purchases as budget pressure reshapes shopping habits: Omnisend
Mario Toneguzzi
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February 19, 2026
64% have switched to cheaper products in the past year, and 57% abandon carts expecting a discount.
Nearly 1 in 5 Canadians cutting back on Valentine’s gifts this year: Omnisend
Mario Toneguzzi
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February 5, 2026
While 20% of consumers say they’ve cut back on online holiday gifting, many shoppers report their overall online spending is still increasing.
Canadian ecommerce orders rose 20% in 2025, with top brands driving half the growth: Omnisend
Mario Toneguzzi
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January 30, 2026
Demand was unevenly distributed, with a relatively small group of higher-performing brands capturing a disproportionate share of the gains.
Post-Holiday Returns Spike Sharply Across Canada: Omnisend
Mario Toneguzzi
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January 19, 2026
For years retailers have been using data or AI tools more effectively to reduce preventable returns in high-risk categories such as apparel and beauty.
Canadians to spend $9.3B this Black Friday and Cyber Monday
Mario Toneguzzi
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November 11, 2025
Survey finds Canadians plan to increase Black Friday and Cyber Monday spending, focusing on discounts, free shipping, and strategic purchases.
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