Michelle Brigman

Holiday shopping starts earlier as retailers face growing mobile, AI customer-experience risks: Quantum Metric

Mario Toneguzzi - September 15, 2026

As retailers roll-out new app campaigns, AI-driven features and discovery tools, they’re also introducing more opportunities for friction across the digital shopping journey.

- Advertisement -

About

Contact

Media

Advertising and Sponsorship

Follow

© Retail Insider Media Ltd. All Rights Reserved. The content on this website is protected by the copyrights of Retail Insider Media Ltd. or the copyrights of third parties and used by agreement. No part of any of the content of this website may be reproduced, distributed, modified, framed, cached, adapted or linked to, or made available in any form by any photographic, electronic, digital, mechanical, photostat, microfilm, xerography or other means, or incorporated into or used in any information storage and retrieval system, electronic or mechanical, without the prior written permission of Retail Insider Media Ltd. or the applicable third party copyright owner.