Montreal-Based Coffee Concept Expands into Ontario Market with 1st Location


Share post:

Montreal-based Dispatch Coffee has opened a new cafe in Downtown Toronto, making it the first expansion outside of Quebec for the brand known for its sustainable coffee served in three Montreal locations.

Chrissy Durcak

The new Toronto location is at 390 Bay Street replacing a storefront for JJ Bean.

“We are growing the brand over time,” shared Chrissy Durcak, Founder of Dispatch Coffee. “Our current focus is on the Quebec and Ontario markets, continuing with both physical and digital retail and a strong integration for the customer experience across the two channels.”

The initial Toronto location will be taking on a Financial District market which has seen significant change throughout the pandemic, having lost a significant percentage of its office workers and tourists. With a larger number of local customers, the brand has adapted a 7-day a week strategy, which will appeal to the 9-5 Bay Street crowd in addition to the customers who would visit on weekends.

Partnerships have been created to establish a well-rounded offering, which includes Greenhouse Juice and Daydream, Canada’s first Sparkling Water infused with hemp extracts and adaptogens. The brand will also be partnering with local suppliers for sandwiches and salads in the future.

Dispatch Toronto (Image: Dispatch)

The brand started as an iced coffee delivery service in 2012 and transitioned into Montreal’s first coffee truck. The current lineup for the brand includes the Bay Street cafe and three Montreal locations, with Saint-Laurent Boulevard, Saint-Zotique Street and McGill University.

Dispatch also has an ecommerce business that sells whole beans, instant coffee, brew kits, equipment and merchandise.

Additional Photos from Dispatch Toronto

Dispatch Toronto (Image: Dustin Fuhs)
Dispatch Toronto (Image: Dustin Fuhs)
Dispatch Toronto (Image: Dustin Fuhs)
Dispatch Toronto (Image: Dustin Fuhs)
Dispatch Toronto (Image: Dustin Fuhs)
Dustin Fuhs
Dustin Fuhs
Dustin Fuhs is the Editor-in-Chief of He is a digital entrepreneur and Retail Specialist with over 20 years experience. He is the founder of Steps to Magic, a travel website that focuses on Disney & Universal theme parks.


Please enter your comment!
Please enter your name here

More From The Author



Subscribe to the Newsletter


* indicates required

Related articles

Interview with Giant Tiger’s New CEO Gino DiGioacchino on the Future of the Iconic Canadian Retailer [Interview]

DiGioacchino speaks to Retail Insider after being appointed as the new President and CEO of Giant Tiger, and discusses the future of the business and importance of maintaining strong connections with local communities.

Purdys Chocolatier Expands Footprint with Pop-Up Stores [Interview]

The strategy involves providing customers with a taste of Purdys' renowned chocolates in areas where the brand hasn't had a presence before.

Colliers Report Emphasizes the Retail Advantage of Bridging the Digital-Physical Divide [Interview]

A recent report by Colliers Real Estate Management Services reveals that retailers who effectively blend their online and physical store operations are 35% more likely to achieve profitability, with the study emphasizes the importance of omnichannel strategies, convenience, property maintenance, and retailer-driven ESG initiatives.

Preview of ICSC@CANADA Conference 2023: Retail, Technology, and Networking Opportunities in Toronto [Interview]

Craig and Kyle Tomlin, Director of Events in Canada for ICSC, discuss the highly anticipated ICSC@CANADA 2023 conference, set to take place from October 2nd to 4th at the Metro Toronto Convention Centre North Hall in downtown Toronto.

Canadian Grocers Take a Page from Carrefour’s Playbook to Tackle ‘Shrinkflation [Op-Ed]

French supermarket chain Carrefour has labeled products impacted by reduced size, and similar measures may be adopted in Canada to enhance transparency in food pricing, says Sylvain Charlebois.

Jeweller Mejuri Debuts Personalized App and Innovative Membership Program; Plans Expansion with 5 New Stores [Co-Founder Interview]

The popular brand's personalized mobile app and membership program aim to enhance customer engagement and personalization, as Mejuri enters major markets with stores.

Fast-Casual Restaurant Concept MightyBird Opening 1st Location in Toronto in a Partnership [Interviews]

The new concept at Union Station will be the first of many in a partnership between Eat Up Canada and Open Concept Hospitality.

KIT + ACE Launches Store Expansion in Canada Under New Ownership [Interview]

The Vancouver-based retailer will open two locations this fall in Toronto and Calgary, with plans for a substantial expansion into 2024 says CEO David Lui.

Casual Steakhouse Chain MR MIKES Expanding Further in Canada [Interview]

With plans for continued expansion into Western Canada and Ontario, the restaurant chain is evolving its concept and targeting smaller markets to establish itself as a hub for local communities.

Canadian Retail Sales: A Slight Recovery Amidst Economic Challenges [J.C. Williams Group Analysis]

The analysis explores the noteworthy trends in the health and wellness sector, the resilience of certain retail categories, and the impending holiday season's strategic considerations for retailers.

Bloor Street Retail Transformation: Luxury Brands, Renovations, and New Openings in Toronto [Podcast]

Craig and Lee take a deep dive into the dynamic changes occurring on Toronto's Bloor Street West, noting the street's resurgence as a thriving hub for luxury shopping in the city.

Ricardo’s Kandy Korner to Open Flagship Candy Store at CF Toronto Eaton Centre in Toronto [Interview]

Entrepreneur Ricardo Rizaie says he’s planning to take his experiential candy retail concept across Canada after opening a third Canadian storefront in downtown Toronto.