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Louise Wendling Honoured with RCC Lifetime Achievement Award

By
Retail Insider
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Retail Council of Canada (RCC) has announced that Louise Wendling, former Country Manager and Chair of the Board of Costco Wholesale Canada, is the 2016 recipient of RCC’s Lifetime Achievement Award. She will be presented the award at this year’s Excellence in Retailing Awards Gala on May 31, as part of RCC’s RCC STORE Conference being held on May 31 and June 1 of this year in Toronto. 

“RCC is delighted to recognize Louise Wendling with a Lifetime Achievement Award,” said Diane J. Brisebois, President & CEO of RCC. “Louise has been an integral part of the Costco brand in Canada, leading the company to record growth and as an innovator and customer centric organization. Over the course of her 28-year career with Costco, she has garnered an enormous amount of respect from her retail colleagues across the country.”

The Lifetime Achievement Award recognizes a family or an individual in retail who has demonstrated outstanding business success and community service throughout his/her career and who has left an indelible mark on the industry. Ms. Wendling and Costco Wholesale Canada join a long line of passionate merchants across Canada receiving the award, such as Founders of Roots Canada, Michael Budman and Don Green; Former President & CEO of Sobeys Inc., Bill McEwan; Founder of The Brick Warehouse Corporation, Dr. William H. Comrie; President & CEO of LCBO, Bob Peter and most recently, The Billes Family, Founders of Canadian Tire Corporation. 

Louise Wendling began her 38-year career in retailing with the Hudson’s Bay Company. In 1986, she and two other Hudson’s Bay colleagues founded Price Club, where she developed and implemented the warehouse club concept and culture. She was named Vice-President Merchandising, Eastern Canada in 1986, and then promoted to Senior Vice-President, Eastern Canada in 1994. In 2001, she was named Country Manager for Costco Wholesale Canada, in addition to holding the Canadian Board Chairmanship and an Executive Committee member of Costco Wholesale International.

Ms. Wendling has been a driving force in Costco’s community involvement through her support of the Children’s Miracle Network, the United Way, the Breakfast Club of Canada and other non-profit children’s programs across Canada. She has served on the boards of Operations Enfants Soleil, the Children’s Hospital of Eastern Ontario and as Vice-Chair Retail Council of Canada.

The Lifetime Achievement Award will be presented to Louise Wendling at the Excellence in Retailing Awards Gala on May 31. The Gala, part of STORE Conference 2016, will take place at the Toronto Congress Centre from 6:15 p.m. to 8:30 p.m. ET on May 31. For further information and to purchase tickets: STOREConference.ca. 

Ivanhoé Camabridge Reveals List of Tsawwassen Mills Tenants

By
Craig Patterson
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Landlord Ivanhoé Cambridge has revealed a partial list of tenants set to open at its Tsawwassen Mills hybrid-outlet shopping centre in South Delta BC, south of Vancouver. The massive 1.2 million square foot centre is scheduled to open on October 5, 2016. 

A total of 13 anchor tenants were revealed, including two we’ve previously discussed. Saks Fifth Avenue’s off-price division Saks OFF 5TH will open a 32,687 location at the centre, which will be the first OFF 5TH for the Greater Vancouver area. Other anchors confirmed for Tsawwassen Mills will include:

  • Bass Pro Shops (145,000 square feet, first in B.C.)
  • DSW Designer Shoe Warehouse (one of two confirmed Vancouver-area stores)
  • Forever 21
  • H&M
  • Pro Hockey Life (first in B.C.)
  • Marshalls
  • Nike Factory Store
  • Old Navy
  • Sport Chek
  • Saks Fifth Avenue Saks OFF 5TH (32,687 square feet, first confirmed for B.C.)
  • Tommy Hilfiger Outlet
  • Urban Planet/West 49
  • Winners

According to the Tsawwassen Mills’ website, a total of 16 retailers will eventually anchor the centre. 

Ivanhoé Cambridge has also confirmed that the following stores will be opening at Tsawwassen Mills this October: 

  • Aritzia
  • Banana Republic Factory Store
  • Brooks Brothers Factory Store
  • Browns
  • Calvin Klein Outlet
  • Gap Factory Store
  • GUESS Outlet
  • Ever New
  • The Outlet by Harry Rosen
  • L’Occitane en Provence
  • Lucky Brand Jeans Outlet
  • Marc Cain

The Outlet by Harry Rosen is notable, as it will be the third in Canada, and the first outside of the Toronto area. Harry Rosen also operates outlets at Ivanhoé Cambridge’s Vaughan Mills, just north of Toronto, as well as at Mississauga’s Heartland Town Centre. 

A substantial food component will be featured, including a 1,100 seat food court and several restaurants. Milestones and Montana’s Bar & Grill will also operate locations at Tsawwassen Mills.

“As Canada’s leading outlet developer, Ivanhoé Cambridge continues to redefine the country’s outlet and value-oriented retail industry,” said Roman Drohomirecki, Executive Vice President and Chief Operating Officer, Ivanhoé Cambridge Retail. “We are proud to be developing Tsawwassen Mills, British Columbia’s next retail destination for the region and for visitors to Greater Vancouver.”

Construction began on the massive centre in January of 2014, which is located at Highway 17 and 52nd Street in South Delta — about 30 minutes north of the Washington State border and less than 5 km from the Tsawwassen Ferry Terminal. 

Ivanhoé Cambridge anticipates that approximately 3,000 full time and part time jobs will be created as a result of the Mills project —  in addition to a further 1,800 jobs created during core building construction and 4,500 jobs during peak construction.

More retailers will be announced closer to the centre’s fall 2016 opening date. 

Rockport to Expand Canadian Outlet Operations

By
Craig Patterson
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American footwear brand Rockport will open seven more Canadian outlet locations, according to representative broker Jeff Berkowtiz of Aurora Realty Consultants. 

Mr. Berkowitz said several deals are still in the works, though he was able to confirm two Rockport outlets set to open this year — one at Tsawwassen Mills in Delta, BC, and the other at the McArthurGlen Designer Outlets just south of Vancouver. Tsawwassen Mills opens to the public in October of this year, and McArthurGlen opened to much fanfare in the summer of 2015.

Last year, we reported that Rockport was also expanding its base of full-priced store locations, including several new concept stores reflecting a brighter aesthetic.   

Founded in Massachusetts in 1972, Rockport is known for comfortable, well-made footwear. In January of 2015, Boston-based athletic shoe maker New Balance and Berkshire Partners bought Rockport for U.S. $280 million. Aurora Realty Consultants represents Rockport across Canada, specifically represented by Jeffrey Berkowitz.

Shinola to Open 1st Freestanding Canadian Store this Summer

By
Craig Patterson
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Upscale made-in-the-USA lifestyle brand Shinola will open its first Canadian location this summer in Toronto. The 1,800 square foot store will be located at the northeast corner of Queen Street West and Ossington Avenue, at 1000 Queen Street West. 

The retail space was formerly occupied by youthful fashion retailer Stussy and a coffee shop, both of which closed last year. Toronto will be Shinola’s 16th store location worldwide, and only its second outside of the U.S. — a London, U.K. store opened in the fall of 2014. Brokerage Think Retail‘s Tony Flanz represented Shinola in the Toronto deal. 

Shinola was founded in Detroit in 2011, and specializes in watches, bicycles, leather goods, pet accessories, and apparel. Its name is a nod to the former Shinola shoe polish company that operated in the early to mid 1900’s. The company is now owned and operated by Bedrock Brands, a privately owned Texas investment group, and was launched by Tom Kartsotis, one of the founders of the Fossil Group retail conglomerate. Most products are made in the United States, though some watch parts come from Switzerland.

More Canadian Shinola locations could follow. According to Think Retail’s website, Shinola is seeking retail space in Canada for stores in the 1,250 to 2,500 square foot range, ideally on high streets.

All photos are via Shinola. 

Superdry Partners with Brokerage to Open Canadian Stores

By
Craig Patterson
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Canada could soon see its first freestanding Superdry stores. Aurora Realty Consultants is working with Superdry’s Canadian distributor to secure store locations for the popular U.K. brand in Canada. 

Superdry was founded in Cheltenham, U.K. in 1985, and its first store opened in London’s Covent Garden in 2004. The brand, known for its vintage Americana styling, Japanese graphics and British tailoring, sells men’s and women’s fashions as well as accessories. Superdry has grown to become a fashion powerhouse, with annual revenues in excess of $900 million Canadian dollars and hundreds of stores worldwide. Superdry operates freestanding full-price and outlet store locations in the United states, and is available in Canada at retailers such as Hudson’s Bay.

Distributor Manhattan International has the rights to wholesale Superdry in Canada, and it also has rights to Superdry’s Canadian retail operations. The company is working with Aurora Realty Consultants to find retail space for Superdry’s Canadian stores, which will ideally be in the 2,500 to 3,000 square foot range in enclosed malls as well as streetfront locations. Jeffrey Berkowitz [V-Card] is the contact at Aurora Realty Consultants for Superdry in Canada. 

AllSaints Opens 1st Montreal Store [Photos]

By
Craig Patterson
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British fashion brand AllSaints opened its fourth Canadian location this week in Montreal. The 2,500 square foot store is located at 2138 rue de la Montagne, south of Holt Renfrew and the Ritz Carlton Hotel, and a block north of Ogilvy. 

Retail Insider Montreal correspondent Maxime Frechette took photos of the new store, which features exposed brick/stone walls and concrete flooring, contrasting with metal and glass fixtures. Men’s and women’s AllSaints fashions are showcased, as well as a selection of footwear and accessories. The store was designed in-house. 

AllSaints is in the process of opening stores across Canada. The company opened its third Canadian store on February 24 of this year at CF Toronto Eaton Centre, measuring about 1,500 square feet. AllSaints’ first Canadian location opened in April of 2013 at Toronto’s Yorkdale Shopping Centre, measuring 6,600 square feet in the mall’s southwest wing which opened in the fall of 2012. A second Canadian store, measuring 2,237 square feet, opened in June of 2015 at Vancouver’s CF Pacific Centre. 

AllSaints was founded in 1994 in Spitalfields, U.K., and the brand has grown to over 70 free-standing retail locations worldwide. It has free-standing U.S. locations in major cities including New York City, Boston, Los Angeles, Las Vegas, San Francisco, Miami, Washington, D.C., Santa Monica and Seattle, as well as four outlets. It also operates concessions within many American Bloomingdale’s locations. The brand retails menswear, womenswear, footwear, and accessories. The brand is known for being ‘edgy and directional’ with a muted palette dominated by blacks, browns, whites, and grays. The company’s retail stores feature interiors of exposed brick, weathered wood and metal. 

Harry Rosen Reveals Overhauled/Expanded Montreal Flagship [Photos]

By
Craig Patterson
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Upscale Toronto-based menswear retailer Harry Rosen has opened departments in its enlarged Montreal flagship. The store was expanded from 22,000 square feet to 33,000 square feet as part of a $15 million store overhaul. 

The store features several impressive shop-in-stores, including Tom Ford, Giorgio Armani, Ermenegildo Zegna, DSquared2, Dolce & Gabbana, Canali, Brunello Cucinelli, as well as Harry Rosen’s first Moncler shop-in-store. Harry Rosen also features a new ‘avant-garde’ designer department featuring brands such as Jil Sander, Costume National, Lanvin and Maison Martin Margiela. 

An upgraded exterior with black branded awnings and signage was recently revealed, incorporating the facade of the mall’s former Club Monaco, as well as valet parking at the store’s Peel Street entrance. The store’s previous awnings were blue. 

Montreal’s Harry Rosen, located at Les Cours Mont Royal at 1455 Peel Street, opened in 1999 and at the time, was the second-largest in the chain (following the then 32,000 square foot Bloor Street location in Toronto). Since its opening, Harry Rosen stores have become larger. In the fall of 2008, its Bloor Street flagship expanded from 32,000 to 54,000 square feet, making it one of North America’s largest upscale men’s stores. In 2010, its downtown Calgary store expanded from about 18,000 square feet to just over 30,000 square feet. Its Yorkdale Shopping Centre location is completing an expansion that will see it grow to occupy almost 31,000 square feet.

Les Cours Mount Royal is an upscale Downtown Montreal retail centre that was once a large hotel. Built in 1922, the then-Mount Royal Hotel was the largest in the British Empire, with 1,100 rooms. In 1988, about 200,000 square feet of the hotel’s lower portion was converted to retail.

Most of the photos above and below were taken by our Montreal correspondent Maxime Frechette. 

CF Don Mills to See Major Redevelopment Investment [Renderings]

By
Craig Patterson
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Landlord Cadillac Fairview is investing $21 million to enhance its CF Shops at Don Mills in suburban Toronto. Construction is already underway, with a completion date set for the spring of 2017. Pedestrian enhancements, parking improvements, elevated entertainment zones and convenient nearby LRT transit accessibility are all part of the plans for the open-air shopping centre, which opened in April of 2009. 

Upgraded wayfinding and signage will be installed to help shoppers better navigate the property. The centre’s public realm, particularly along O’Neil Road, will see enhanced street-scaping including wider sidewalks, new cobblestone roadways and unique catenary lighting systems. Common areas will see upgraded furniture and seating areas, on-site art installations and landscaping. Widened sidewalks, store-front bench seating and seasonal decore will be features of the enhanced centre. The existing onsite water fountain will also receive a refresh.

Parking improvements to the centre will include new, illuminated, digital signage displaying real time parking counts and better access to the centre’s free four-level, 1,000 stall parkade through a new pedestrian entryway.

CF Shops at Don Mills’ entertainment components will also be enhanced, with a second entertainment zone being added at the junction of Leadly Lane and Karl Fraser Road. The centre already features one of the region’s only VIP Cineplex theatres, drawing from an affluent catchment surrounding the centre. 

Cadillac Fairview Senior Vice President of Development Niall Collins explained how the centre mixes local retail with big national and international chains, creating a retail mix that’s lacking in many enclosed malls. CF Shops at Don Mills will also see more housing on-site — hundreds of new residential units are already on the 40-acre property, with a total of about 2,000 units in seven towers expected when completed. The centre is constantly evolving, according to Mr. Collins, as Cadillac Fairview continues to invest in creating an innovative mixed-use community. 

Access to public transportation will be enhanced with the opening of the Cross Town LRT — CF Shops at Don Mills will soon be accessed via nearby Science Centre Station (formerly Don Mills Station), with station and track construction nearly completed. 

All renderings were supplied by Cadillac Fairview. 

Browns Shoes Opens Two Impressive ‘B2’ Locations

By
Craig Patterson
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B2 AT SQUARE ONE. PHOTO: BROWNS SHOES

Montreal-based multi-brand footwear retailer Browns Shoes recently opened two state of the art locations for its B2 banner. The retailer is also in the process of expanding its store operations for its Browns, B2 and Browns Outlet concepts. 

The new B2 stores compliment existing Browns store locations in each of the centres. The CF Promenades St-Bruno store (near Montreal) measures 2,594 square feet, while a B2 location at Mississauga’s Square One spans an impressive 3,215 square feet. 

Both B2 stores feature contrasting interiors, with black chrome and textured glass blending with raw materials. Cash counters, which act as focal points in the stores, appear to have been carved on-site from a single block of natural stone. Light fixtures, suspended in the air, resemble tiny, glistening jewels on a background of imperfect concrete tiles. Stores also feature state of the art screens and a sound system to play custom musical content, further enhancing the customer shopping experience. Browns Shoes uses an in-house designer for its stores. 

INSIDE THE SQUARE ONE STORE. PHOTO: BROWNS SHOES
AT CF PROMENADES ST-BRUNO. PHOTO: BROWNS SHOES

Browns currently operates 57 stores, and it will also open another five or six locations this year under its Browns and Browns Outlet banners, according to Senior Operations Manager Eric Ouaknine. Browns Shoes will open between four and six stores each year between 2017 to 2020, and the retailer is represented in Canada by brokerage Oberfeld Snowcap. 

Browns Shoes is a family-owned business, founded in 1940 in Montreal by Benjamin Brownstein. The company is now third-generation run. Stores feature designer brands as well as in-house brands including Mimosa, Browns Couture, The Wishbone Collection, Luca Del Forte, Intensi and B2. The B2 brand became so successful in its own right that it now boasts its own freestanding stores, which also carry various other designer brands. 

Ted Baker to Open 3 Canadian Locations this Year

By
Craig Patterson
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TED BAKER AT YORKDALE SHOPPING CENTRE. PHOTO: CRAIG PATTERSON

Popular British fashion brand Ted Baker is confirmed to be opening three more Canadian stores this year — in Ottawa, Calgary, and an outlet in suburban Vancouver. When all stores are open, Ted Baker will boast six full-price and two outlet locations in Canada. 

The Ottawa Ted Baker store, at CF Rideau Centre, will open this spring. The 3,000 square foot store will be located on the mall’s third level, alongside strong co-tenants Kate Spade, Michael Kors, Tiffany & Co. and Harry Rosen, steps away from the entrance to the mall’s Nordstrom location, which opened a bit over a year ago. 

A Calgary Ted Baker location will open at CF Chinook Centre, in retail space recently vacated by fashion retailer Marciano. Chinook Centre’s Ted Baker location will measure 2,900 square feet and is strategically located between retailers Kate Spade and an Apple Store, alongside popular retailers such as Harry Rosen, Tesla Motors, Burberry and Michael Kors. Ted Baker fashions are also carried at Chinook’s Nordstrom, which was the Seattle-based retailer’s first to open in Canada in September of 2014. 

Ted Baker will also open its second Canadian outlet location this year at McArthurGlen Designer Outlets near Vancouver. Ted Baker is currently hiring for various positions at this store.  

Dianne Lemm, Principal/Broker at Northwest Atlantic, represented Ted Baker in the CF Rideau Centre and CF Chinook Centre negotiations. 

Ted Baker’s first Canadian location, measuring 3,230 square feet, opened in October of 2012 in an expansion of Toronto’s Yorkdale Shopping Centre. The retailer’s second Canadian location opened in October of 2014 at CF Toronto Eaton Centre, spanning 3,800 square feet. A 2,975 square foot Vancouver CF Pacific Centre location opened in June of 2015, and a third Toronto location, measuring 2,750 square feet opened last September at CF Sherway Gardens. Ted Baker’s only Canadian outlet store opened in August of 2013 at the Toronto Premium Outlets.

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