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RETRACTION: SUITSUPPLY HAS NOT SECURED TORONTO STORE SPACE

Photo: Suitsupply

We are posting a retraction of today’s article about Suitsupply’s securing retail space in Toronto. We were asked to post this retraction as it appears that a deal has not yet been reached. We’ll update you if we hear more on the possibility of Suitsupply opening in Canada. 

Below is a modified version of our previous article:

Popular Dutch men’s suit retailer Suitsupply could open its first Canadian location in Toronto’s Yorkville area.

For those unfamiliar, Suitsupply is a vertically integrated men’s suit retailer that was started in 2000 in Amsterdam. It has received many awards including being voted #1 men’s suit retailer by The Wall Street Journal. Prices start around $400 and quality and style are considered to be exceptional.

Suitsupply is known for choosing ‘unconventional’ retail locations. Its Chicago store, which opened a year ago last week, is located on the top floor of a former Barney’s New York store and includes a penthouse roof garden.

[Suitsupply website]

ZARA HOME TO OPEN IN MONTREAL AND OTTAWA

[Image Source]

This fall Canada will see the opening of at least three Zara Home stores, and we’re announcing two of the new locations. In March we reported that Canada’s first Zara Home location had been secured at Toronto’s Yorkdale Shopping Centre. We’ve subsequently received information that two more Canadian locations will be added: Le Carrefour Laval near Montreal, and at Ottawa’s Rideau Centre. 


The Toronto Zara Home store will be 3,265 square feet. The Laval store will be even larger at almost 4,200 square feet. No word yet on the Ottawa location. 



Zara Home is an offshoot of Zara, a moderately-priced, modern fashion and accessories retailer with multiple Canadian stores.


Canadian shoppers can expect interesting, modern, well-priced housewares from the Zara Home collection. The concept is expected to expand Canada-wide with possible future locations in Vancouver, Edmonton, and Calgary. 


Zara Home has no American locations currently, but its products can be purchased online: ZaraHome.com/usa. Canada is thus getting Zara Home before America, at least brick-and-mortar-wise.

Zara is owned by Inditex Group, the world’s largest fashion retail conglomerate with almost 100 different companies under its umbrella. 



Thank you to two sources for this article: Retail Insider Pat Campione and “K.W.”, both of whom sent us these tips on the same day. 



[Zara Home website] 

HUDSON’S BAY OUTLETS WILL ONLY SELL CLEARANCE MERCHANDISE

Hudson’s Bay‘s outlet stores will only carry its stores’ clearance merchandise. This is different from both hr2 by Holt Renfrew and Nordstrom Rack. Both of these retailers include merchandise purchased specifically for them as well as clearance merchandise from their full-priced stores.

The first Hudson’s Bay Outlet opens August 1st at the Toronto Premium Outlets. More Canadian Hudson’s Bay outlet stores will follow and we’ll update you on their locations.

Hudson’s Bay made the decision to carry purely clearance merchandise in its outlets after a successful run of its clearance outlets at sister store Lord & Taylor in the United States.

hr2 by Holt Renfrew and Nordstrom Rack have found it in their best interest to include budget-priced merchandise purchased specifically for their outlets. Some mono-brand outlets also do this, including Burberry outlets. A Burberry outlet, by the way, will open its first Canadian store at the Toronto Premium Outlets in December .

SOME SHOPPERS DRUG MART PROMOTIONS MAY DO MORE HARM THAN GOOD

Image: Shoppers Drug Mart

Imagine walking into your local Shoppers Drug Mart, having received an email with an online coupon saying you’d get 20 times the Shoppers Optimum Points if you spend more than $50 in-store. Owning a smart phone and figuring Shoppers Drug Mart would have supporting technology, you select a substantial amount of products and purchase them at the till. You mention the 20 times the points offer to the cashier and show them the coupon on your phone. They tell you you won’t get the 20 times the points because you didn’t print the coupon onto a piece of paper. 

Imaging the surprise and disappointment of some shoppers when they find that the coupon MUST be printed. On paper. Because Shoppers Drug Mart doesn’t accept emailed coupons otherwise. 

Retailers offering such promotions must realize that they risk alienating their customers when promotions like this fall short. This specific promotion brings shoppers into the store, often specifically to purchase a substantial quantity of items with the expectation of the money-saving points. A disappointing promotion can turn customers away sometimes temporarily, sometimes permanently. 

We’d like to see Shoppers Drug Mart succeed, but we’re also in an age where customer convenience is paramount. Online shopping is on the rise and Nordstrom is on the way. If Shoppers Drug Mart wants to compete in an age where American retailers like Walgreens are sniffing north of the border, it had better ensure its promotions succeed. 

If you’d like to suggest to Shoppers Drug Mart that they reconsider forcing customers to print coupons onto paper, you can call them at 1-800-SHOPPERS (Minus the S) or email them at this link.

[Shoppers Drug Mart Website]

CANADA’S SECOND MICROSOFT STORE WILL OPEN AT WEST EDMONTON MALL

Microsoft Store at West Edmonton Mall

*****UPDATE: This store is scheduled to open October 26th, 2013*****

Canada’s second Microsoft Store will open at West Edmonton Mall. It will be located on the mall’s first level near the Ice Palace, as per the mall map below. The store will be about 7,500 square feet.

Canada’s first Microsoft Store opened in November 2012 at Toronto’s Yorkdale Shopping Centre. The Yorkdale Microsoft Store is 6,844 square feet according to the mall’s lease plans.

For those unfamiliar, Microsoft Stores sell the brand’s computers, computer software and consumer electronics. It has been compared to Apple Stores, which have been wildly successful at selling and servicing its various Apple products. There are currently 35 Microsoft Stores in the United States and one in Canada. Its first American stores opened in October 2009.

Microsoft stores employ ‘Technical Advisors’ to assist customers with questions and various issues. These might be compared to the ‘Geniuses’ at Apple Stores. Microsoft Stores also include ‘Specialists’ (or trainers) who show customers how to get the most out of their software. Our source for this information is partly from this article.

West Edmonton Mall has been securing many exciting new retailers. Two of its most recently announced additions have included jeweller Tiffany & Co. and the first non-Quebec location for the 118,000 square foot fashion retailer La Maison Simons.

[Microsoft Store website]

[West Edmonton Mall website]

INDIGO TO OPEN INTERNATIONAL LOCATIONS + 40 APPLE TECH SHOPS

Photo: Indigo

Toronto-based Indigo Books & Music Inc. will open international stores within the next two years, according to CEO Heather Reisman. Reisman made the announcement at Indigo’s annual meeting on June 25th.

Indigo will also open 40 in-store Apple technology shops in 2014, selling products such as iPads and Apple TV. 

Indigo’s business has struggled recently as printed books have lost popularity to digital books and online book sales. Mass discounters have also eroded Indigo sales. Indigo will re-brand to include less of a focus on books, focussing more on such merchandise as household/design products, paper, gifts, child and baby-related items, electronics and office supplies, among others. 

Opening international locations for the struggling retailer is a brave move. We wish them luck. 

[HT Financial Post]

[Indigo Books & Music Inc. website]

POSSIBLE SAKS FIFTH AVENUE LOCATIONS IN CANADA

Shoppers filed into the Saks Fifth Avenue department store inside the Cherry Creek Mall Wednesday afternoon, January 2011. The store will close in March. Karl Gehring/The Denver Post

If current negotiations are successful, Saks Fifth Avenue could be purchased by The Hudson’s Bay Company (“HBC”). Canada could see several Saks Fifth Avenue locations – either free-standing or as Saks shops-in-store within existing Hudson’s Bay locations. HBC has been contemplating a potential Saks purchase for months and we’ve done an analysis to determine some possible locations for Saks in Canada.

Newer American Saks Fifth Avenue stores are generally in the 80,000-120,000 square foot range, about the same size as newly-built Holt Renfrew stores. Saks and Holt Renfrew carry many of the same upscale brands and we would expect label wars if HBC obtains Saks. 

Hudson’s Bay has 90 Canadian stores. Several are in Saks-worthy locations. Although we’d only expect Toronto, Calgary and Vancouver to get Saks stores, we’ll do a more comprehensive metro-area breakdown of possible full-line or shop-in-store Saks Fifth Avenue locations via HBC.

Greater Toronto Area
Yorkville: Hudson’s Bay’s 342,000 square foot store at Toronto’s Yonge and Bloor intersection could be at least partially converted into a flagship Saks Fifth Avenue store. The store’s current low ceilings might be remedied by a demolition and reconfiguration of the interior retail space, though this would certainly be an expensive challenge. A Saks Fifth Avenue store on Toronto’s Bloor Street would compete with neighbouring Holt Renfrew, which will see a substantial expansion in the next few years. 

Downtown: Hudson’s Bay’s 851,000 square foot flagship ‘Queen Street’ store has room for a Saks store, though it would require an awkward reconfiguration of the store’s current setup. We’re not sure if a Saks would be preferable up at the Yorkville Hudson’s Bay while the Queen Street location remains as the primary flagship location for Hudson’s Bay and its related concessions (including a 19,000 square foot TopShop/TopMan and a 20,000 square foot Kleinfeld Bridal, which opens on the store’s seventh floor next year). 

Yorkdale Shopping Centre: The 303,000 square foot Hudson’s Bay store at Yorkdale has recently seen extensive renovations including Canada’s first full-sized TopShop/TopMan store. If Saks were to carve out, say, a 100,000 square foot portion of Yorkdale’s Bay, 200,000 square feet would still be left for the primary tenant. Saks would see significant competition at Yorkdale from a world-class renovation/expansion of the mall’s Holt Renfrew store, a 188,000 square foot Nordstrom store and possibly the arrival of anchor La Maison Simons. 

Sherway Gardens: The 223,000 square foot Sherway Gardens Hudson’s Bay could see a Saks shop-in-store. A full-sized Saks is less likely because of Hudson’s Bay’s smaller size. Sherway would be a good move for Saks, as competitor Holt Renfrew will exit Sherway when it opens its Mississauga store in 2016. Nordstrom’s 2016 Sherway Gardens arrival will boost the mall’s popularity and Saks will more likely compliment Nordstrom than provide outright competition, given their limited brand cross-over. 

Square One Shopping Centre, Mississauga: The 201,000 square foot Hudson’s Bay could see a Saks shop-in-store similar to Sherway Gardens, as discussed above. Despite Square One’s having Target and Walmart as anchors, Saks could actually fit at the mall now that it will include a 120,000 square foot Holt Renfrew store and possibly a branch of La Maison Simons. 

Calgary
Downtown Calgary: Downtown Calgary’s 450,000 square foot Hudson’s Bay store could see a subdivision to include a Saks Fifth Avenue store. Downtown Calgary already includes a 147,000 square foot Holt Renfrew store that will soon be expanded (article to follow). One major disadvantage to locating within Downtown Calgary’s Hudson’s Bay is the insufficient pedestrian access to the neighbouring Core Shopping Centre that houses Holt’s, Harry Rosen and a substantial number of other retailers. Downtown Calgary’s Hudson’s Bay suffers as a result and won’t see the same renovations, TopShop/TopMan and ‘The Room‘ concepts as seen in Toronto and Vancouver. 

Chinook Centre: Hudson’s Bay’s 203,000 square foot Chinook Centre store could possibly see some sort of smaller Saks Fifth Avenue shop-in-store. At its present size and with the inclusion of a soon-to-open 15,000 square foot TopShop store, Chinook Centre’s Bay would be too small for a full-sized Saks. It is possible a Saks could open as part of Chinook Centre’s newest expansion proposal, though the expansion appears to lack an additional anchor tenant. A bonus to a Chinook Centre Saks, however, would be less competition from the downtown Holt Renfrew store and increased shoppers drawn to the 140,000 square foot Nordstrom store that will open next year. 
Vancouver

Downtown Vancouver: The 637,000 square foot Hudson’s Bay store in Downtown Vancouver could see a Saks Fifth Avenue store somehow carved out of its existing store space. Vancouver’s Hudson’s Bay has already seen its space reduced with the opening of one of the world’s largest TopShop/TopMan stores as well as the eventual elimination of the entire sub-basement retail space for one or more tenants (likely not Saks, given its low ceilings and awkward location). A Downtown Vancouver Saks would be in close proximity to an existing (and expected to expand) 137,000 square foot Holt Renfrew and a 230,000 square foot Nordstrom which will open in 2015. 

Oakridge Centre: Saks has already been inquiring into space at Oakridge Centre (as has Bloomingdale’s). Anchor space at Oakridge could be somewhat flexible and as far as we’re aware, Hudson’s Bay will occupy a newly-built north-anchor space at Oakridge.  A new Saks could be included if proposed Oakridge retail space is reconfigured, or if it secures a new third anchor space at the south-end of the mall. 

Ottawa
Rideau Centre: A Saks Shop-in-store (or even a smaller full-line Saks) carved out of the 335,000 square foot Ottawa Rideau Street Hudson’s Bay store would compliment Rideau Centre’s Nordstrom store (which will open in 2015) as well as La Maison Simons in the spring of 2015. Competitor Holt Renfrew, located way over at 240 Sparks Street in Downtown Ottawa, would likely see an uncertain future as a result of a Saks in Ottawa. 

Edmonton
Finding a suitable location for Saks in Edmonton might be a challenge, though some sort of Saks shop-in-store might work within Hudson’s Bay’s 237,000 square foot Southgate Shopping Centre store. The West Edmonton Mall Hudson’s Bay, at only 164,000 square feet, would likely be too small for any Saks configuration. Downtown Edmonton’s Holt Renfrew, one of the chain’s lesser-performing stores, would only see a reduction in sales with a Saks opening in one of Edmonton’s suburban malls.  

Montreal
We’ve consulted with a retail analyst who says they’re not sure if Montreal’s economy or language laws would welcome Saks Fifth Avenue to the city at the moment. Downtown Montreal has a 655,000 square foot Hudson’s Bay store that is currently undergoing renovations to include luxury department ‘The Room’. 

Last week we reported that Bonnie Brooks was exiting her role as president of Hudson’s Bay. Could it be she’s in line to run Saks Fifth Avenue? We’ll be discussing this and more later this week as we continue to follow Saks Fifth Avenue’s possible arrival in Canada. 

[Saks Fifth Avenue website]

[Hudson’s Bay Company website]

SAKS FIFTH AVENUE COULD BE BOUGHT BY THE HUDSON’S BAY COMPANY

Photo: Saks Fifth Avenue

NYC-based Saks Fifth Avenue could be purchased by The Hudson’s Bay Company (“HBC”) according to Women’s Wear Daily. This could pave the way for Saks Fifth Avenue’s opening stores in Canada, according to HBC CEO Richard Baker. Saks has already been eyeing Canadian store space.

Baker says that some Hudson’s Bay stores could be converted to Saks stores. We are analyzing Hudson’s Bay store locations and we’ll provide an update on what stores we feel could become Saks locations. Saks could also occupy store space within existing Hudson’s Bay stores.

Last year HBC was in negotiations with American retailer Bloomingdale’s to open stores in Canada. The deal fell through and HBC now appears to be seeking a similar strategic alliance, this time with Saks. 

It is debatable whether or not Saks would succeed in Canada. Holt Renfrew achieves substantial sales at the higher-end department store spectrum. Excluding Saks’ Manhattan flagship, Holt Renfrew stores do considerably higher per-square-foot sales than most Saks stores. With Nordstrom on the way, Harry Rosen in expansion mode and La Maison Simons looking to expand its Canadian base, opening Saks Fifth Avenue in Canada could prove to be challenging for HBC if a deal is, indeed, finalized. At the same time, an HBC-owned Saks Fifth Avenue could lend substantial credibility and economies of scale to HBC.

Saks’ outlet concept ‘Off 5th‘ could also come to Canada if a deal is signed. Off 5th carries both discounted merchandise from Saks’ full-priced stores, as well as product purchased specifically for the outlet store. Off 5th stores, if they arrive in Canada, would compete with Nordstrom Rack and Holt Renfrew’s recently opened hr2 concept. 

We’ll be following up with an analysis of Hudson’s Bay’s real estate to determine optimum space/locations for Saks Fifth Avenue stores in Canada. 

[Saks Fifth Avenue Website]

[Hudson’s Bay Company Website]

NORDSTROM RACK SECURES ITS FIRST CANADIAN LOCATION IN OTTAWA

Photo: Nordstrom Rack

Nordstrom Rack has secured its first Canadian location in suburban Ottawa. It will be located in a suburban ‘big box’ retail centre, as opposed to an outlet mall as might be expected. We’ve been asked not to reveal the location of the store as not all negotiation details have been finalized.

If you are a retailer or represent a retailer, and you are seriously interested in being located near a Nordstrom Rack store in suburban Ottawa, we could forward your information to the retail centre’s leasing manager. Our email is: insider@retail-insider.com.

Nordstrom Rack’s Canadian locations will carry both discounted merchandise from its full-priced stores as well as merchandise purchased specifically for Rack locations. Canada could see as many as 20 Nordstrom Rack locations in the next few years. 

Keep checking our website as we will be revealing more Canadian Nordstrom Rack details. 

[Nordstrom Rack website]

Sample Sale with Discount for Retail Insider Readers

Image: Apparat

Canadian retail website Apparat is having an online sample sale: 60% off everything, with free shipping. We’ve had a look at the website and the merchandise includes many fantastic and unique pieces. Retail Insider readers get an EXTRA 20% off with this coupon code: 

RIEXTRA20
Expires: June 30th, 2013.

Apparat includes men’s and women’s clothing, accessories and shoes. Brands include Barnabe Hardy, Desigual, Desigual by L (Christian Lacroix), Dusty, Philip Treacy, Unconditional, and one of our favourites, Vivienne Westwood. 

We don’t normally promote online shopping on Retail Insider but Apparat’s owner is offering excellent prices on items we would purchase ourselves. Feel free to check out Apparat’s sale and keep in mind the extra 20% off expires Sunday June 30th. 

[Apparat website]