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Kit and Ace Expands with New Stores in Toronto and Calgary  

Kit and Ace at Bayview Village in Toronto. Photo: Kit and Ace

Canadian apparel brand Kit and Ace continued its retail growth over the weekend with the opening of a new pop-up store at Toronto’s Bayview Village Shopping Centre and the reopening of its storefront at CF Market Mall in Calgary. The moves reflect the brand’s ongoing national expansion strategy, which has gathered momentum in 2025 under the leadership of CEO David Lui and Unity Brands.

The Bayview Village, the brand’s 12th location, spans 2,448 square feet and is designed to reflect Kit and Ace’s evolving retail philosophy. In Calgary, the 3,700-square-foot CF Market Mall store has reopened following a complete renovation that gives it a cleaner and more elevated aesthetic.

Bayview Village Pop-Up: A Full Brand Expression

While the Bayview Village store is a temporary lease, Lui emphasized in earlier discussions with Retail Insider that Kit and Ace never treats its short-term stores like watered-down pop-ups. The store includes blue walls, modern lighting, warm-toned hangers, and mannequins displayed in dynamic, movement-based poses that reflect the brand’s “for people on the move” philosophy.

Women’s apparel, which has been gaining ground within the assortment, now accounts for nearly half of total sales. This marks a significant shift for Kit and Ace, which in earlier years leaned more heavily toward menswear.

Bayview Village itself is undergoing a transformation. Landlord QuadReal is completing a major renovation of the centre’s common areas, which will include new stylized marble flooring and refreshed design elements intended to enhance the mall’s boutique-hotel-like atmosphere. Renovations are expected to wrap up by the end of 2025.

Kit and Ace at Bayview Village in Toronto. Photo: Kit and Ace

CF Market Mall Reopening in Calgary

The Calgary reopening underscores Kit and Ace’s investment in strong regional markets. CF Market Mall is one of the city’s largest shopping destinations, drawing from affluent neighbourhoods in the northwest. The new store design emphasizes a more polished presentation aligned with the brand’s repositioning under Unity Brands.

The large store offers ample space to showcase Kit and Ace’s men’s and women’s technical fashion collections. It also underscores the company’s preference for high-traffic centres that attract a broad demographic of shoppers seeking elevated yet functional apparel.

Kit and Ace at CF Market Mall in Calgary. Photo: Kit and Ace

Expansion Across Canada Continues

The Bayview Village and Calgary openings add to a steady stream of new Kit and Ace stores launched in 2025. In July, the company debuted its largest location to date at CF Toronto Eaton Centre, spanning 4,100 square feet. That followed a May opening at The Well in downtown Toronto and a June launch at Metropolis at Metrotown in Burnaby, British Columbia.

Looking ahead, Lui confirmed that a permanent store will open in November at Park Royal in West Vancouver. He also noted that the company is carefully considering additional Canadian locations as part of its national rollout. “We are not rushing to open dozens of stores,” Lui said previously. “Each opportunity is being evaluated carefully on a case-by-case basis.”

Kit and Ace at CF Market Mall in Calgary. Photo: Kit and Ace

New Product Categories on the Horizon

Beyond real estate, Kit and Ace is preparing to broaden its product offering. Lui said the brand plans to launch new categories with selected partners at a future date, though further details have yet to be announced.

The expansion of categories comes as Kit and Ace positions itself more firmly as a lifestyle brand rooted in technical fashion. This shift represents a continuation of its evolution from its early technical cashmere beginnings to a broader, fabric-driven approach that emphasizes comfort, versatility, and relevance.

Kit and Ace at Bayview Village in Toronto. Photo: Kit and Ace

Staying Focused on the Canadian Market

Although Lui acknowledged that Kit and Ace has received interest from U.S. landlords, he confirmed that the company’s priority remains Canada for now. The decision reflects the brand’s measured approach to expansion and its intent to solidify its home market presence before considering international growth.

Founded in 2014 by Shannon and JJ Wilson, Kit and Ace initially pursued a rapid global expansion that ultimately proved unsustainable. After retrenching in 2017, the brand has rebuilt under new leadership, with Unity Brands taking ownership in 2023. Today, it is regaining prominence by targeting high-traffic shopping centres and lifestyle-driven neighbourhoods across Canada.

Lui has been clear that Kit and Ace is not attempting to chase fleeting trends. Instead, the brand is positioning itself as on-trend—fashionable, functional, and aligned with the realities of modern living. “Our goal is to make clothes that people can live in, travel in, and work in,” Lui explained. Comfort, versatility, and ease remain at the core of the company’s design philosophy.

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Leyad announces sale of Québec City retail site to Costco

Retail site located in Quebec City, sold to Costco (CNW Group/Leyad)

Leyad, a Montréal-based real estate investment and development firm focused on acquiring and repositioning underutilized assets across Canada, has announced the successful sale of a retail site in Québec City to Costco Wholesale Corporation.

The transaction reflects its continued focus on strategic asset repositioning and its ability to execute high-impact deals with leading national tenants, said the company.

Since acquiring the property, Leyad implemented a focused value-add strategy to enhance the site’s appeal and long-term viability. The result was a well-positioned asset that attracted one of North America’s most respected retail brands, it said.

Henry Zavriyev
Henry Zavriyev

“This deal exemplifies Leyad’s ability to identify opportunity, act decisively, and create value through strategic execution,” said Henry Zavriyev, President of Leyad. “We are proud to have transacted with Costco and look forward to continuing to grow our presence in the Canadian retail market.”

The Québec City sale supports Leyad’s broader strategy of acquiring high-potential assets, unlocking their value, and pursuing timely dispositions. The company remains active across Canada and is currently evaluating new retail investment opportunities, added the company.

The site is at Mega Centre Lebourgneuf, located at 5600 Boul des Gradins in Quebec City.

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Giant Tiger and Indspire launch 4th-year collaboration to support Indigenous post-secondary students

Patrick Hunter
Patrick Hunter

Giant Tiger Stores Limited is launching its fourth-year partnership with national Indigenous charity Indspire to create an exclusive orange shirt and raise awareness for National Day for Truth and Reconciliation.

Featuring a one-of-a-kind design by Two-Spirit Ojibwe artist Patrick Hunter, the shirt is available now at select Giant Tiger stores and GiantTiger.com, with 100% of profits raised from the sale of this shirt being donated to Indspire in support of the Learning from the Past Fund. This fund provides bursaries to Indigenous post-secondary students pursuing an education in Indigenous Studies and Languages, said the retailer.

Featuring author and activist Phyllis Webstad, Hunter, and Indspire Laureates, click HERE to watch how the partnership is driving education, awareness, and support through the Learning from the Past Fund.

“Huy tseep q\’u Indspire and Giant Tiger. I’ve been able to accomplish so much, through this bursary and through the award. I’m very, very grateful,” said Learning from the Past Fund bursary recipient Zoe George, Tsleil-Waututh & Squamish Nation.

Mike DeGagné
Mike DeGagné

“Our ongoing collaboration with Giant Tiger is a powerful example of what reconciliation in action looks like,” said Mike DeGagné, President & CEO of Indspire. “The proceeds from the Orange Shirt Campaign help create lasting change by supporting First Nations, Inuit, and Métis students as they pursue education rooted in their languages, cultures, and communities. We are proud to work with partners like Giant Tiger who share our vision for a future shaped by strong Indigenous voices.”

Gabrielle Hargrove
Gabrielle Hargrove

“We’re proud to continue our longstanding partnership with Indspire. Through the sale of this shirt, we’ve proudly raised over $1.3 million to date, an extraordinary milestone that’s making a real difference for Indigenous post-secondary students,” said Gabrielle Hargrove, Senior Vice President and Human Resources Officer at Giant Tiger Stores Limited. “This initiative shows the incredible impact our stores and customers can make together. Every shirt sold helps shape a student’s future and create meaningful change in the communities we’re so proud to serve.”

Giant Tiger said it is proud to be a longstanding partner of Indspire, supporting programs that help Indigenous students graduate and become the leaders of tomorrow. Through the sale of the shirts, it has raised more than $1.3 million to date, in support of the Learning from the Past Fund, funding bursaries for Indigenous post-secondary students pursuing studies in Indigenous languages and culture.

For more information on the partnership with Indspire, visit gianttiger.com/pages/truth-and-reconciliation.

Hunter is a Two-Spirit Ojibwe artist originally from Red Lake, Ont. He specializes in acrylic paintings and digital designs, inspired by his Ojibwe roots. He creates with the intention of bringing more joy into the world, while increasing the awareness of Indigenous cultures and iconography.

Indspire is a national Indigenous registered charity that invests in the education of First Nations, Inuit, and Métis people for the long-term benefit of these individuals, their families, communities, and Canada. With the support of its funding partners, Indspire provides financial awards, delivers programs, and shares resources to help Indigenous students achieve their highest potential. In 2024-25, Indspire provided more than $31.6 million through over 8,800 bursaries and scholarships to Indigenous students across Canada.

Giant Tiger is a privately held company with over 260 locations across Canada.

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GoBolt joins Shopify Fulfillment Network

GoBolt Parcel Van

GoBolt, a technology-led third-party logistics (3PL) provider, has joined the Shopify Fulfillment Network (SFN), expanding merchant access to its scalable fulfillment and sustainable last mile delivery solutions through Shopify’s curated Fulfillment Network.

This partnership builds on GoBolt’s existing integration with Shopify, where merchants can connect their store with a suite of apps in minutes through a self-serve process, said the company.

Brands that choose GoBolt benefit from an end-to-end logistics solution that spans inventory management, warehouse fulfillment, last mile delivery, and returns processing, all supported by an advanced Shopify integration and delivered with industry-leading speed and sustainability, it said.

Mark Ang, co-founder of GoBolt
Mark Ang, co-founder of GoBolt

“Being selected as a Shopify Fulfillment Network Partner validates our commitment to building logistics solutions that truly fit what brands need,” said Mark Ang, Co-Founder and CEO of GoBolt. “This isn’t just about integration — it’s about giving merchants the control, visibility, and sustainability they need to compete and scale confidently.”

Fulfillment Designed for Growth

As a newly named Shopify Fulfillment Network Partner, GoBolt said it offers merchants fast, flexible fulfillment with unprecedented operational control:

  • Minutes to Connect — Self-serve integration that connects in just a few clicks.
  • Advanced Fulfillment Control — Features like Order Tagging, Fulfillment Holds, and Merged Orders give merchants granular control over which orders to fulfill without developer intervention.
  • Multi-Location Management — Manage fulfillment across strategically located facilities in key markets including Toronto, Vancouver, Calgary, Los Angeles, New York, and Houston through GoBolt’s Merchant Portal.
  • Affordable, Fast Delivery — Ship your orders using its heavily-discounted shipping rates, or with GoBolt Parcel, the highest-rated and most sustainable carrier in North America.

GoBolt said it supports over 400 fast-growing ecommerce brands — including Carpe, Outway, Koio, Cariuma, tentree, Honeylove, Meater, and more — helping them achieve measurable results like a 77% reduction in order fulfillment times and a 35-50% reduction in shipping costs.

The company was founded in 2017

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Canadian Retail News From Around The Web For September 2, 2025

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past several days.

B.C. billionaire wanting Bay leases doesn’t have cash to launch new chain: landlord (CBC / The Canadian Press)

Zellers trademarks sold to Quebec retailer, court documents show (CTV / The Canadian Press)

No fines for big grocers that promoted imported food as Canadian (CBC)

Most of Canada’s counter-tariffs on the U.S. have now ended (Global)

Company behind Jack Daniel’s says boycott is ‘significant’ as sales to Canada fall 62% (CBC)

Leyad’s Strategic Retail Acquisitions and the Future of Retail Real Estate in Canada (AInvest)

Healthy Planet coming to Belleville, Ont. in October (Grocery Business)

Downtown Vancouver Pizza Shop Gets Lease Terminated For Missing $115K In Rent (Noms)

Edmonton opens first new Zellers in Canada at Londonderry Mall (Edmonton Journal)

Manitoba extends $15M loan guarantee to Palliser Furniture-associated company (CBC)

Renovated Jean Coutu store reopens in Trois-Rivières, Que. (Grocery Business)

Click-clack comeback: Toronto shop thriving amid typewriter renaissance (CP24)

Grocery Store of Toronto: How to Shop Kensington Market (NOW)

Man sues Winnipeg grocer alleging ‘egregious assault’ by staff as he tried to steal car outside store (CBC)

Traffic officer thwarts Winnipeg shoplifting attempt, police say (Global)

Australia ‘rejects’ The Reject Shop as all shops, most likely under Dollarama rebranding amid major acquisition (The Economic Times)

How to create a marketing automation strategy without costly mistakes

An effective marketing automation strategy can help you save time, personalize customer communication, and increase sales without raising your workload. However, without careful preparation, you might end up committing resources to tools or workflows that fail to deliver results. How to create a marketing automation strategy without common slip-ups? Obey these rules and keep your automation smart, relevant, and profitable.

Start with clear, measurable goals

One of the fastest ways to derail an effective marketing automation strategy is starting without defined objectives. Before choosing tools or designing workflows, set goals tied to metrics such as click-through and conversion rates or revenue growth. Keep them specific and time-bound – for example, “increase email conversions by 15% in three months” beats vague aims like “get more engagement.” This ensures every action you take serves a clear purpose.

A small e-commerce store, for example, might avoid wasted effort by focusing automation on abandoned cart recovery. This targeted approach reduces lost sales, improves retention, and provides measurable ROI. Having defined objectives makes it simpler to fine-tune campaigns when performance changes.

Know your audience

Without in-depth audience understanding, your marketing automation strategy risks becoming irrelevant. Build detailed customer personas based on behavior, demographics, and purchase motivations. Use analytics tools to track site navigation patterns, buying history, and reactions to earlier campaigns. Segmentation ensures your automation delivers timely, personal communication instead of generic blasts.

A retailer selling sports equipment could segment audiences into beginners, enthusiasts, and professionals. Each group would receive different product recommendations, training tips, or exclusive offers. This level of personalisation increases relevance and boosts customer loyalty.

Choose tools compatible with your existing systems

A common slip-up is picking tools that don’t work well with your CRM, e-commerce platform, or analytics setup. Select platforms that work smoothly with your current workflow, enable multi-channel messaging, and adapt as your business grows. This prevents data silos and ensures centralized management of all customer touchpoints.

For example, an online fashion store could integrate its email marketing tool with its e-commerce backend. This allows automated product recommendations based on browsing history, restock alerts, and loyalty reward notifications. This creates a seamless and consistent experience for customers across all channels.

Map automation to real customer journeys

A generic, one-size-fits-all workflow is a major marketing automation strategy pitfall. Instead, map out actual paths customers take – from first visit to repeat purchase – and design automation to match. Trigger messages based on real behaviors, such as viewing a specific product or leaving items in the cart. This method ensures that every message reaches the audience at the optimal time and resonates with their needs.

A jewelry seller could create a workflow triggered when a visitor views engagement rings. The sequence might include an educational guide, a limited-time discount, and customer testimonials. This thoughtful approach nurtures trust and increases purchase likelihood.

Continuously test and adjust your workflows

Relying on a “set it and leave it” mindset is the quickest way to weaken an efficient marketing automation plan. Regularly review performance metrics, run A/B tests on subject lines or timing, and update workflows as your audience and products evolve. Even small adjustments can yield big improvements over time.

A subscription box business might test sending renewal reminders two days earlier than usual. If conversions rise, the change can be applied permanently. This iterative process ensures your automation stays aligned with customer behavior.

An effective marketing automation strategy doesn’t replace the human element – it enhances and expands it with precision. The key is knowing how to create a marketing automation strategy that adapts to your audience and delivers measurable results. By avoiding common slip-ups, you’ll maximize the return on every automated message you send. Start small, improve continuously, and let data guide you toward sustainable growth.

The High Cost of Convenience: Why Last-Mile Delivery Is Straining Canada’s Supply Chain

According to recently released statistics from Statistics Canada, retail sales in Canada reached $70.2 billion in June, increasing by 1.5% from May.  The report further states that the  figures can be attributed to a price increase, changes in consumer demand for some products, and supply chain delays that are problematic for retailers and businesses. It is supply chain delays that represent an increased cost and amount of complexity associated with the last mile delivery of products.  Last mile delivery ultimately has an impact on the bottom line for businesses but also customer satisfaction for consumers.  However, the issue is not simple because supply chain delays drive a unique combination of issues related to delivery such as geographic limitations, high operating costs, logistics, weather challenges, and urban congestion, among others.

Geographical and Demographic Constraints

The country is the second largest in the world by land area, but its population is highly concentrated in a handful of major urban areas close to the US border. Therefore, if a store had to deliver supplies from a major distribution point of Toronto or Vancouver to a remote or rural community, the only option its last mile delivery would have in some cases, will require thousands of kilometers of travel. This contributes to high fuel and labor costs. In addition, in non-urban locations, delivery routes have fewer stops per km reducing efficiency and increasing the cost per unit. In Canada’s North where roads are not present, goods must be flown in or moved by seasonal ice roads making deliveries incredibly expensive, time-consuming, and often impossible during certain times of the year.

The ”last-mile” of the delivery, that is, the final stretch of the product from the distribution hub to the consumer is the most expensive part of the supply chain accounting for over 50% of the total shipping cost. It is also aggravated by large distances between urban and rural areas in Canada. For example, B2B orders can be kept in a vast network of warehouse facilities ensuring that retail fulfillment runs smoothly. This system is appropriate for large orders that emphasize accuracy and efficiency in bulk handling.  Reliability and accurate delivery are crucial to maintaining these partnerships. On the other hand, B2C arrangements feature individual customers who require swift, some cases same-day or next-day delivery. It contains high return volumes with focus on easy reverse logistics.

Evolving Consumer Expectations

To this purpose, Canadian consumers have high expectations for both retail and e-commerce driving significant changes in supply chain strategy. For instance, the requirement for speed has led to the development of regional distribution networks. Nonetheless, despite the demand for speed and convenience, consumers are highly price-sensitive especially when it comes to food and daily necessities. This puts pressure on retailers to come up with more efficient supply chains in a way that they can reduce the expenses and offer competitive prices.  

Besides, customers expect a smooth shopping experience whether they are browsing online, making purchases in physical stores, or picking up an order at a designated location. Accordingly, retailers must possess one, unified view of their inventory and must be able to fulfill orders from multiple locations such as a store, shelf, warehouse, or a partner facility.

Navigating Complexities and Issues

Many Canadian businesses have addressed these issues using different solutions. By using a mix of national carriers like Canada Post, Purolator, and FedEx and specialized last-mile delivery providers, businesses can deliver orders reliably and in a timely fashion. Technology also plays a crucial role in live tracking, route optimization, and providing transparent updates to customers. Third -Party Logistics (3PL) providers that specialize in warehousing, inventory management, and fulfillment can help manage the challenges of a complex supply chain without an upfront capital investment in their own warehouses.  

A further key issue is sustainability and the “green supply” chain which is of high importance to Canadian consumers and enterprises. More and more consumers are deciding whether or not to buy from a company based on its environmentally responsible conduct from raw material sourcing through packaging used and emissions generated through transport. The positive note is consumer-driven, “green supply” chain activities have a positive effect on efficiency improvement like optimizing delivery routes to reduce fuel consumption and costs. Delivery and logistics companies are also spending on electric vehicles (EVs) for last-mile delivery to reduce their carbon emission.

Undoubtedly, Canada is dealing with a rather complicated mix of issues in its retail and e-commerce supply chains. Businesses that manage to tackle these challenges through varied carrier mix, strategic partnerships, and application of technology will prosper in the Canadian marketplace.

Japanese global apparel retailer Uniqlo opens two new stores in Quebec

Photo- Jeff Berkowitz LinkedIn
Photo- Jeff Berkowitz LinkedIn

Japanese global apparel retailer Uniqlo is accelerating its Canadian expansion with the recent opening of two new stores in Quebec – Place Ste-Foy in Quebec City and Galeries d’Anjou in Montreal.

For the brand, it’s the first store in Quebec City.

Uniqlo opened its first store in Hiroshima in 1984 and now has over 2,500 stores worldwide, including 33 in Canada, and online at uniqlo.ca. Uniqlo creates LifeWear apparel based on the Japanese values of simplicity, quality, and longevity. LifeWear offers timeless designs, supreme fit, and comfort, and is shaped by customer needs to improve their daily lives, said the retailer.

Both Quebec locations span over 15,000 square feet and showcase Uniqlo’s unique customer experience and LifeWear lineup for men, women, and kids.

Jeff Berkowitz
Jeff Berkowitz

Jeff Berkowitz, President of Aurora Realty Consultants represents the brand as broker in Canada, and negotiated the lease deals on behalf of Uniqlo.

“Uniqlo has always entered new markets and increased locations in existing ones with high traffic locations in top properties – be it enclosed shopping centres or outdoor big box centres,” he said.

“Moving forward, we are looking for more of these as well as freestanding locations and high streets. Preferring stores of approximately 12,000 square feet.”

By the end of 2025, it’s anticipated that Uniqlo will operate 37 stores across Canada, strengthening its footprint in British Columbia, Quebec, and Alberta, while reinforcing its presence in major urban and suburban shopping destinations.

In a previous Retail Insider story, Yuya Tanahashi, Chief Operating Officer of Uniqlo in Canada, credited the rapid growth of Uniqlo to its continued community focused approach.

“We are very grateful to our patrons in Canada and look forward to fostering more meaningful relationships with new customers. I am optimistic about our Canadian growth, and we look forward to bringing LifeWear to new markets.”

Photo- Jeff Berkowitz LinkedIn
Photo- Jeff Berkowitz LinkedIn

Uniqlo Place Ste-Foy and Galeries d’Anjou will offer UNIQLO’s iconic LifeWear products for men, women, and kids, such as Ultra-Light Down—warm, packable jackets perfect for layering or travel—and HEATTECH products—made of an innovative fabric that uses the moisture on your skin to generate heat. Other staples include high-quality Knitwear, including 100% cashmere, premium denim, t-shirts.

Uniqlo is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. Uniqlo is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST (Plus T), Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and Uniqlo is Japan’s leading specialty retailer. 

Uniqlo continues to open large-scale stores in some of the world’s most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 Uniqlo stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing’s brands is now close to 3,600.

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Photo- Jeff Berkowitz LinkedIn
Photo- Jeff Berkowitz LinkedIn

New report from Intuit Mailchimp outlines strategies for the expanded holiday shopping cycle

Photo: freestocks.org
Photo: freestocks.org

 Intuit Inc., the global financial technology platform, has released its Mailchimp report Holiday Shopping Unwrapped: Marketing Strategies for the Moments That Matter, prepared in conjunction with Canvas8 and Marketoonist. 

Jillian Ryan
Jillian Ryan

“The key to effectively reaching holiday shoppers is understanding where consumers are—physically, emotionally, and culturally—during every phase of the holiday season,” said Jillian Ryan, Senior Manager of Content Strategy at Mailchimp. “Our research provides a compelling look at these motivations, granting marketers new insights and strategies for connecting with shoppers.

“This report tells us that marketers have clear opportunities to reach customers, regardless of whether or not they’re offering deals or are operating outside of traditional shopping periods. There are all kinds of shoppers—and a single consumer can embody different archetypes as the season ebbs and flows. This new research builds on Mailchimp’s tradition of helping marketers understand and segment their audiences so the right message finds the right customer at the right time.”

For all the jokes about “Christmas Creep,” the buying festivities do begin sooner than widely acknowledged, said Intuit. According to the report, 43% of shoppers made a purchase tied to at least one major sales moment during the Early Lead-up phase, which takes place during October. And while conventional wisdom often touts discounts and deals as a reason for the season, 52% of holiday shoppers say their primary motivation for purchasing during the holidays is to bring joy to others, it said. 

Photo: Andrea Piacquadio
Photo: Andrea Piacquadio

Decoding the Holiday Season

The holiday season unfolds over seven distinct phases, each marked by unique emotional drivers, spending patterns, and shopping behaviours. Understanding these phases and the archetypal shopping behaviours that define them can be key to a successful holiday strategy, explained Intuit.

  • Early Lead-up: In October, holiday cheer can feel less like festive fun and more like a rogue party guest showing up too early. But for Gift-Giving Lifers, it’s a perfect time to check off a Christmas list—in part motivated by a sense of pride in telling others they’re finished. A prime indicator? Of the US shoppers who considered making a purchase during Amazon’s Prime Big Deal Days that month, 69% were buying gifts for others.
  • Pre-peak Sales: By November, audiences grow more receptive to holiday cues like music and films. For Joyful Shoppers, the desire to give something meaningful often outweighs the allure of a discount. For shoppers buying gifts for others during the holiday season, 31% fewer shoppers say price is an influential factor compared to other times of the year.
  • Peak Sales: This deal-driven phase is where most shoppers use peak events like Black Friday to buy gifts for others and themselves; a whopping 75% of global shoppers have made a purchase associated with at least 1 moment during this phase. Discount Devotees, a key audience for these moments, are a broad group united by their relentless pursuit of a great deal and the feeling of having outsmarted the system.
  • Festive Phase: Early December is a dynamic and emotionally charged period; some consumers are in the middle of holiday shopping, while others are just getting started. During this phase, 26% of shoppers made a purchase—often driven by regional traditions like St. Nicholas Day, for which 48% of Beneluxian and German shoppers made a purchase. It’s a popular shopping time for the Curators, who take their time hunting for gifts with a story.
  • Last-minute Sprint: The days leading up to Christmas are a mix of festive celebration and last-minute prep, as some settle into traditions while others race to wrap up their to-do list. The Last-minute Listers are anxious about gifts arriving on time—and they’ll turn to any brand that can help them cross the finish line. This is a crucial audience during this phase; 78% of those who consider a purchase on Super Saturday—the last Saturday before Christmas—are buying gifts for others.
  • Betwixtmas: Between Christmas and the New Year, consumers enter an indulgent phase driven by post-holiday relief. Here, the Self-Gifters take matters into their own hands: 68% of Australian, Canadian, and UK shoppers who consider a Boxing Day purchase are buying for themselves.
  • New Year: During this period, consumers shift from festive giving to self-reflection and renewal. The Self-Improvers are using January sales to support their resolutions—particularly in Europe, where 63% of shoppers participating in these sales are purchasing items for themselves.

“Navigating these many moments can be a complex and time-consuming challenge for marketers, but understanding what customers want—not just through survey data and expert advice, but also from the kinds of real-time marketing and financial insights and tools provided by the Intuit platform—can make all the difference,” it said.

Download the full report

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Back-to-School Shopping: The 2025 shake-up that’s rewriting the rules (Op-Ed)

Photo: Anastasiya Badun
Photo: Anastasiya Badun


Picture this: It’s mid-summer, and families are already storming store aisles and endlessly
scrolling online—not for beach gear, but for pencils, laptops, and lunchboxes. Why the rush? In 2025, back-to-school shopping isn’t just a seasonal to-do; it’s a high-stakes hunt to outsmart tariffs, snag bargains, and leverage AI like never before.

With economic uncertainty looming, shoppers are savvier, starting earlier, and still fiercely committed to setting their kids up for success.

This year, value is king as prices climb and tariff threats loom. While overall spending dips slightly, the push for American-made goods is surging. Retailers, heads up: Stockpiles are keeping prices steady for now, but strategic discounts could unlock big wins for those who play it smart.

The Early Bird Gets the Deal: Shopping Starts Sooner Than You Think

Tariffs aren’t just news—they’re reshaping shopping carts. By early July 2025, a record 67% of back-to-school shoppers had already started, up from 55% last year and the highest since the National Retail Federation (NRF) began tracking in 2018. Why the rush? Over half (51%) fear tariff-driven price hikes, sparking a race to stock up early.

Clothing, notebooks, and essentials dominate lists, but affordability is the top priority. Make the shopping experience seamless, and you’ll earn loyalty. Still, 84% of shoppers have half their lists left to tackle, holding out until late August or mid-September for killer deals (47%), clearer needs (39%), or stretched budgets (24%). The season? It’s longer, smarter, and more unpredictable than ever.

Photo: Norma Mortenson
Photo: Norma Mortenson

K-12 vs. College: Two Worlds, One Wallet Squeeze

Back-to-school isn’t one-size-fits-all. For K-12 families, the NRF projects average spending at $858.07 on supplies, electronics, clothing, and shoes—down slightly from $874.68 in 2024.

That’s a hefty $39.4 billion on apparel and tech alone. Value hunters are opting for cheaper alternatives, but tech essentials remain non-negotiable. College shoppers, meanwhile, are spending big: an average of $1,325.85 per student, down from $1,364.75 last year. But totals hit $88.8 billion, up from $86.6 billion, fueled by broader categories like furnishings and home goods. Where are they shopping? Online leads at 48%, with discount stores up 5 points to 36%, followed by department stores (35%) and campus bookstores (27%). Omnichannel rules—ignore it at your peril.

2025 Trends: Tariffs, Tech, and a Patriotic Twist

This isn’t your typical shopping spree. Here’s what’s driving the 2025 buzz:

 Price Freezes to the Rescue: With tariffs on the horizon, retailers like Target and Dollar Tree are locking prices at 2024 levels, pulling in shoppers eager to beat the hike. It’s a bold move turning hesitation into action.

 Made in America Mania: Deloitte’s 2025 Back-to-School Survey shows 48% of shoppers prioritizing U.S.-made products to dodge tariff impacts. Patriotism meets practicality.

 AI: The New Shopping Sidekick: One in five parents is using AI to find deals, compare prices, and curate lists, per PwC. Deloitte goes one step further: A third are tapping generative AI for inspiration and efficiency.

 Stores Stage a Comeback: Digital fatigue is real. Zeta Global’s survey shows big-box retailers like Walmart and Target capturing 26% of shopping plans, with department stores climbing to 21%. In-person deals are pulling shoppers back.

Retailer Playbook: 5 Power Moves to Own Back-to-School (and Beyond)

Inflation, tariffs, and economic jitters are making 2025 a retail battlefield. But with deal- obsessed shoppers, the winners will connect, convert, and captivate. Here’s how to dominate:

    1. Own the Omnichannel Odyssey
      Shoppers bounce from apps to aisles—make it effortless. Offer BOPIS (buy online, pick up in store), curbside, and delivery that delights. Sync promotions across channels: That app coupon should be able to work in-store. Seamless = Sold.
    2. Price Like a Pro
      Bargain hunters are relentless. Launch flash sales for urgency, bundle essentials (think supplies + tech), and keep deals flowing. Turn “maybe” into “must-buy” with smart combos.
    3. Stretch the Season
      Forget one-week sprints—shopping now spans summer to fall. Extend promos into mid-September with timed drops. Keep the momentum; keep the sales.
    4. Personalize or Perish
      Parents aren’t a monolith. Tailor for busy moms with history-based bundles; target digital-savvy teens via social preferences. Speak their language, and they’ll become more naturally engaged.
    5. Unleash AI Magic
      Meet AI users where they are. Use it for hyper-relevant recommendations, A/B tests (product pics vs. lifestyle shots?), and segment smarts. Affluent parents want luxury; budget ones, basics. Never be afraid to test and tweak as necessary.

    Unlock New Opportunities in 2025

    Yes, 2025 has been one of the most challenging years for retailers and ecommerce but that doesn’t mean that it’s all doom and gloom. By utilizing the technology available to us such as AI-driven personalization techniques and A/B testing, merchants are able to directly connect with consumers in unprecedented ways. So, don’t wait to take advantage of new opportunities before the back-to-school shopping season is officially over!

    Steve Maher
    Steve Maher

    (Steve Maher is the Chief Executive Officer of Monetate, with over 25 years of experience leading technology companies. With a background spanning Fortune 500 enterprises and high-growth SaaS companies, he has a proven track record of driving innovation, delivering customer value, and leading global expansion into new markets and verticals.

    Based in Dallas, TX, Steve is an avid weightlifter, a committed philanthropist supporting initiatives that help people and families impacted by neurodiversity, and enjoys spending quality time with his family.)

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