In Conversation with Iain Nairn, President & CEO of Hudson’s Bay, on November 23

Date:

RCC banner 'In Conversation with Retail Leaders in Canada'

Share post:

On November 23, Retail Council of Canada will host an exciting online session with Diane J. Brisebois, President & CEO of RCC, and Iain Nairn, President & CEO of Hudson’s Bay. Iain will discuss in detail how Hudson’s Bay is reinventing itself as a digital institution.

Hudson’s Bay is not only innovating as an e-commerce retailer, but in new digital spaces such as the Nintendo game Animal Crossing: New Horizons where players can dress their avatars in classic HBC prints. This is just one example of how this iconic company is integrating itself into Canadian consumers’ lives in creative and unexpected ways.

Iain will also discuss the future of fashion and beauty and the new role of the department store in today’s retail environment.

In Conversation with Iain Nairn of Hudson’s Bay

In Conversation with Iain Nairn, President & CEO of Hudson’s Bay

November 23, 2020

3 pm ET

Tickets: RCC Members $50 | Non-members $75

About the Series

In Conversation with Retail Leaders in Canada is an online series of one-on-one sessions between RCC President & CEO Diane J. Brisebois and Canada’s top retail leaders. This series offers an insider’s view of some of the most powerful and innovative retail companies in the country.

*Partner content. To work with Retail Insider, email: craig@retail-insider.com

1 COMMENT

  1. I have been trying to change my email and link my HBC Mastercard with my HBC Rewards since the new Rewards program was rolled out on September 1st. Today is November 23rd.

    I sure hope today’s reinvention went better than my experience.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

RELATED ARTICLES

Load more

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Maxi Plans 13,000-Square-Foot Store at Montreal’s Former Forum

Maxi will open a 13,000-square-foot grocery store at Montreal’s former Forum in 2027, extending Loblaw’s compact urban discount strategy.

B.C.-Built Lemonade Lab Brings Tap Payments to Kid-Run Businesses

B.C.-built Lemonade Lab gives young entrepreneurs access to tap payments, digital storefronts and business lessons under parental supervision.

How B.C.’s House of Q Built a North American BBQ Brand Through Specialty Retail

From competition pits to hundreds of retail shelves, B.C.-based House of Q is building a North American BBQ brand through specialty retail and award-winning products.

Toronto-Based Rawcology launches GUT TO GO probiotic snack bites, expands retail distribution across Canada

The launch marks the company's latest product expansion as it responds to growing consumer interest in convenient foods with added nutritional benefits.

June spending holds steady as Canadians balance essentials and experiences: RBC

“The breadth of spending increases across categories points to households maintaining a cautiously optimistic view heading into the summer even as they remain selective about bigger-ticket discretionary purchases.”

Retailers risk losing sales as more shoppers expect tap-to-pay, Oobit survey finds

44% say a no-tap business feels outdated, a perception problem that compounds the lost sales.

Why consumer behaviour is becoming harder to predict in the AI shopping era

"The whole game is moving from understanding audiences to understanding intent. The brands that make that jump win.”

Why smart retail brands are investing more in in-store experiences despite e-commerce growth

80% of consumers say in-person events are the most trusted way to discover new products — and 85% are more likely to make a purchase after engaging with a brand in person. 

Daily Synopsis: July 14, 2026

Fake fashion stores mislead Canadian consumers online, how malls have sifted with society, Steve's Music auctioning remaining gear, Healthy Planet opening store, Frenchy's thrift store gets own musical, and other news.

Retail Insider “Luxury Report”: Control, Concentration and the Rise of Canada’s Premier Retail Nodes

Canada's luxury retail market is becoming increasingly concentrated around a select group of premier destinations as brands prioritize flagship stores, direct customer relationships and experience-led retail. Retail Insider's latest report examines the forces reshaping luxury investment, real estate and competition.

Bakebe Finds Early Success at CF Markville as Experiential Retail Continues to Grow

Bakebe has opened its first Canadian location at CF Markville, bringing its app-guided baking concept to Canada as experiential retail continues to grow.

Canadian Retailers Face New Discovery Challenge as Shoppers Turn to AI

Canadian retailers face a new challenge as shoppers turn to AI for product discovery, with Retail Rewired’s Chris Parsons urging stronger content, reviews and product data.

Canadian Retail Employment Rebounds but Remains Down Nearly 72,000 Jobs

Canadian wholesale and retail employment rose in June but remains down nearly 72,000 jobs, with Suzanne Sears warning of staffing and service pressures.

Aritzia, Group Dynamite outperform retail sector by targeting affluent shoppers: analyst

Winder said both companies have posted results that far exceed typical retail growth, with strong double-digit sales increases and improved profit margins at a time when many retailers are contending with cautious consumer spending.

Canadians entering pay periods with much of income already committed: MNP survey

61 per cent of Canadians say at least half of their income is already allocated before they receive it.

Restaurant industry leads Canada in youth job growth through first half of 2026

While most other industries have been cutting youth jobs, the restaurant industry employed an average of 52,770 more youth during the first half of 2026 than during the same period in 2025.

Jersey Mike’s opening first Manitoba restaurant as Redberry expands Canadian footprint

The opening also launches a five-day fundraising campaign in support of Make-A-Wish Canada, part of a broader commitment announced in May to raise $1 million for the charity by 2030.

Rising costs and supply chain volatility put consumer goods brands under growing pressure: DOSS

36% made major business decisions using outdated or incorrect data.

Daily Synopsis: Jul 13, 2026

Aritzia seeing success, 4th generation takes over Prince Albert clothing store, Peter Nygard pleads guilty on sexual assault charges, and other news.

Retail Insider “Consumer Behavior & Retail Economy Report”: Canada’s Market Grows Increasingly Divided

Retail Insider's latest Consumer Behavior and Retail Economy Report examines how affordability pressures, selective spending, retail real estate polarization, and widening differences between value and premium segments are reshaping Canada's retail landscape and influencing strategic decisions across the industry.