Zara Unveils Bigger and Bolder Flagship Storefront at Metropolis at Metrotown in Burnaby BC

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Fast-fashion retailer Zara has opened its new flagship location at Metropolis at Metrotown in Burnaby, BC. The company is headquartered in Spain and has approximately 2,270 stores worldwide specializing clothing, accessories, shoes, swimwear, beauty, and fragrances.

The Metrotown website proclaimed “Zara re-opens Friday, July 23, 2021 with its newest concept for Zara stores around the world, as well as the most technologically advanced store in Canada! In the meantime, follow @zara for the latest fashion styles and trends”.

The re-opening reveals the retailer operating out of the upper level in the south-west corner of the Metropolis shopping centre in 38,499 square feet of retail space. Construction hoarding was erected in November 2020 to begin the expansion, growing from its original 18,000 square feet in another part of the mall.

Metrotown shopping centre owner, Ivanhoe Cambridge, supported the renovation by committing mall corridor space to Zara’s expansion as well as adding neighbouring retail stores to make up the extra square footage. This becomes one of the largest Zara stores in North America at 38,499 square feet.

Zara location at Metropolis at Metrotown
Zara location at Metropolis at Metrotown. Map: Metrotown website.
Interior of new Zara on reopening at Metropolis at Metrotown on July 23, 2021
Interior of new Zara at Metropolis at Metrotown on July 23, 2021. Photo: Geetanjali Sharma.

While onsite, Zara staff members said that customers will have the ability to self-checkout their own purchases or have the option for home delivery. At the time of the grand re-opening, these features and services were not yet operational.

Self checkout stations at Zara reopening at Metrotown Mall (July 23, 2021)
Self checkout stations which were not yet operational at Zara reopening at Metrotown Mall (July 23, 2021). Photo: Geetanjali Sharma.

Metropolis at Metrotown website (July 23, 2021) announcing Zara reopening.
Metropolis at Metrotown website (July 23, 2021) announcing Zara reopening.

This brings back Zara to Metropolis at Metrotown which had been absent for shoppers while the renovation was underway since late 2020.

The following are social media promotions for the reopening as well as the construction progress photos taken by Retail Insider over the past months leading up to the re-opening.

Metrotown Instagram (July 23, 2021) announcing Zara reopening.

Zara’s parent company, Inditex, is also headquartered in Spain and has other clothing brands including Massimo Dutti.

Article Author

Lee Rivett
Lee Rivett
Lee Rivett, based in Vancouver, supports the digital distribution and technical backend operations of Retail Insider. This includes providing technical support for the editors during the digital publication cycle, streamlining virtual tools for the cross-country team and a variety of other duties which keeps the publication running smoothly.

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