Retail West Forum Delivers Insights on Consumer Trends, HR, and Supply Chain Challenges

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Western Canada-based retailers are leading the way with wildly successful, purpose driven brands, demonstrating the unique culture and values that have always been distinct to the western region.

Retail Council of Canada will be hosting the fully virtual Retail West Forum on November 4, 2021, with a focus on unique consumer needs and the ongoing challenges retailers face in human resources and supply chain logistics.

Jason Allsopp, Vice President, Research, with Leger will be presenting Consumer Insights for Western Canada. Retailers will not want to miss this deep dive into Leger’s exclusive research.

The great resignation, the challenge with recruitment at all levels, is not new for western retailers and was further exacerbated these past 19 months. Tim Dumas, COO with Jak’s Beer Wine & Spirits and Natasha Bennett, Director, Strategic Talent Initiatives with Starbucks Canada will share tips and insights to help retailers prepare for the coming surge in holiday hiring and the long-term strategy for maintaining a strong team.

The supply chain is one of the biggest issues facing retailers in Canada today. Photo via Getty Images.

Gary Newbery, Senior Supply Chain Specialist with, explores ongoing challenges with overseas and domestic logistics. Gary will chat with Jeff Starnaman, VP of HR and Supply Chain with London Drugs, about how the whole organization is responding together and the long-term expectations of supply chain operations and planning.

Despite challenges in HR and supply chain, some positive news in the retail industry has been the rapid acceleration of ecommerce. Steve Bours, CEO and Co-Founder of Reshift Media, will challenge your preconceived notions about how ecommerce works and how you can meet new consumer expectations.

Tickets are still available for Retail West Forum – purchase yours today at or contact Retail Council of Canada for information on group discounts at

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