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Canadian Tire Corporation experiences data breach

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Canadian Tire Corporation announced Tuesday that it identified a data breach on October 2 involving customer information in an e-commerce database.

“The unauthorized activity was limited to that database, which did not include Canadian Tire Bank information or Triangle Rewards loyalty data. CTC has resolved the vulnerability and is working with external experts to enhance related protections. There was no impact on in-store transactions, and all e-commerce systems are operational,” said the company in a news release.

“The database contained basic personal information for customers who have an e-commerce account with one or more of Canadian Tire, SportChek, Mark’s/L’Équipeur and Party City. This included name, address, email, and year of birth. It also included encrypted passwords and, in some cases, truncated (i.e. incomplete) credit card numbers, none of which can be used for account access, transactions or purchases.”

In the case of fewer than 150,000 accounts, the data included date of birth. Consistent with customary regulatory compliance, CTC said it has identified these individual account holders and will contact them in the coming days to provide notification and offer credit monitoring. CTC said it has reported this matter to applicable privacy regulators.

Customers seeking more information can visit https://corp.canadiantire.ca/English/media/cyber-incident.

“In an environment of escalating industrywide cyber threats, CTC has prioritized data security and customer trust. The Company has invested significantly to maintain and enhance cybersecurity capabilities and infrastructure, adding advanced protection, monitoring systems and data-segmentation controls that have helped secure the most sensitive customer information,” added the company.

Canadian Tire Corporation, Limited has been a Canadian business since 1922. Since that time, CTC has built an expansive national retail presence that includes Canadian Tire, Party City, PartSource, Mark’s, SportChek, Hockey Experts, Sports Experts, Atmosphere, and Pro Hockey Life. CTC’s banners, brand partners and credit card offerings are unified through its Triangle Rewards loyalty program, providing valuable rewards and personalized experiences across nearly 1,700 retail and gasoline outlets. CTC also operates a retail petroleum business and a Financial Services business and holds a majority interest in CT REIT, a TSX-listed Canadian real estate investment trust.

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Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Co-Editor-in-Chief with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training. Mario was named as a RETHINK Retail Top Retail Expert in 2024.

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