Advertisement
Advertisement

Customer Service

Clutch Opens Ottawa Customer Hub at Bayshore

Craig Patterson -
Clutch opens a Customer Hub at Bayshore Shopping Centre, expanding its physical footprint and enhancing its online car retail model in Ottawa.

1 in 4 consumers lose money due to poor customer support: Gradient Labs survey

Mario Toneguzzi -
Some 75% of consumers rank long waiting times as a major customer service frustration, with 52% believing companies intentionally complicate the process, according to Gradient Labs.

New survey reveals 75% of consumers frustrated by long customer service wait times and poor resolutions

Mario Toneguzzi -
Customer service is the backbone of any successful business

Why the Human Touch Matters in Customer Service for Retailers

Retail Insider -
An industry expert explains how at a time when retailers are introducing chat bots to e-commerce websites, consumers are overwhelmingly more receptive when dealing with a live person.
- Advertisement -
spot_img
spot_img

About

Contact

Media

Follow

© 2025 Retail Insider Media Ltd. All Rights Reserved. The content on this website is protected by the copyrights of Retail Insider Media Ltd. or the copyrights of third parties and used by agreement. No part of any of the content of this website may be reproduced, distributed, modified, framed, cached, adapted or linked to, or made available in any form by any photographic, electronic, digital, mechanical, photostat, microfilm, xerography or other means, or incorporated into or used in any information storage and retrieval system, electronic or mechanical, without the prior written permission of Retail Insider Media Ltd. or the applicable third party copyright owner.