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Deloitte

Unified retail experience key for Canadian shoppers: Deloitte

Deloitte Canada's Shirl Gilani says retailers must blend digital and in-store shopping to meet evolving customer expectations.

Canadian holiday spending to rise 3% amid economic uncertainty, Deloitte finds

Despite persistent inflation and recession fears, Canadians are prioritizing value and smart shopping this holiday season. Trends include earlier spending, AI-powered gift searches, and a shift toward experiential gifts, says Deloitte.

The search for value: A season of cautious spending: Deloitte report

Deloitte's latest report highlights a season of cautious spending as Canadian consumers prioritize value.

Back-to-School Spending Expected to Remain Flat in 2024, Deloitte Survey Reveals

Survey predicts flat K-12 spending with parents seeking early discounts, prioritizing value and convenience, and adopting new shopping strategies while retailers face challenges.

Consumer Spending Downturn Expected for Retailers in Canada for Holiday 2022 [Deloitte Report]

Numbers are expected to drop below 2020 levels as inflation and economic uncertainty hit consumers who are already pessimistic.

Focusing on Customer Experience is Critical for Retailers in Canada Amid Increasing Competition: Study

An expert says retailers need to compete or be left by the sidelines as we head into the summer and the pandemic sorts itself.

Small Format Grocery Stores are the Future in Canada: Report/Experts

A rise in e-commerce and a shift in consumer preferences is expected to shape grocery retail in this country, negating the need for large-format warehouse formats.

Canadian Malls Need to be Revolutionized Post-Pandemic: Report

A report by Deloitte sets out five critical changes that mall landlords, retailers, and the entire industry must embrace to protect the sector and keep Canadians coming back into stores.
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