As Canada’s retail industry continues to evolve post-pandemic, labour and staffing remain front and centre for businesses grappling with shifting economic realities, worker expectations, and technological change. From declining job vacancies to an industry-wide push for skills-based hiring, 2025 is shaping up to be a transformative year for the retail workforce.
The year-over-year payroll employment decline in the sector in January was led by sporting goods, hobby, musical instrument, book, and miscellaneous retailers (-11,400; -5.4%), furniture, home furnishings, electronics and appliances retailers (-5,900; -5.5%) and general merchandise retailers (-3,000; -1.1%).
Statistics Canada said employment in wholesale and retail trade has trended up in recent months, rising 107,000 (+3.7%) from a recent low point in July 2024.
The net decline from January to December (-39,500; -2.0%) was led by sporting goods, hobby, musical instrument, book, and miscellaneous retailers (-14,500; -6.8%), says Statistics Canada.
Statistics Canada says payroll employment in retail trade fell by 6,100 (-0.3%) in November, following little change in October and a decrease of 8,400 (-0.4%) in September.
Canada added 91,000 jobs in December 2024, lowering unemployment to 6.7%, with gains in full-time roles and key industries like education and health care.
Almost three-quarters of companies (71%) feel positive about their hiring outlook over the coming year, with 39% feeling optimistic, 36% feeling confident, and 35% feeling hopeful.