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AI spending to surge as retail brands embrace innovation: IBM study

Mario Toneguzzi -
The IBM report found that 81% of surveyed executives and 96% of their team are already using AI to a moderate or significant extent.
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IBM Study Reveals Massive Gap Between Consumer Expectations and Retail Experiences [Interview]

Mario Toneguzzi -
A remarkably low number of respondents are satisfied with in-store experiences and online shopping, with AI potentially picking up the slack as retail shifts.
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IBM Study Explains How Hybrid Cloud and AI Are Reshaping the Retail Industry

Retail Insider -
An IBM exec discusses a global study by IBM and the NRF laying out consumer shifts due to the pandemic and how retailers need to adapt.
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