McGill University

In the Age of AI, Investing in the Human Touch Is Fundamental for Retailers

Retail Insider -
Charles de Brabant of McGill University's Bensadoun School of Retail Management argues that as artificial intelligence transforms retail, investing in knowledgeable store teams, personal relationships and consumer trust will become an increasingly important competitive advantage.

AI transforming retail pricing, from dynamic discounts to personalized offers

Mario Toneguzzi -
McGill professor Maxime Cohen examines how artificial intelligence could reshape retail pricing, customer discounts, fairness and the future of AI-driven commerce.

McGill University Bensadoun Retail School & Couche-Tard Launch Unique Retail Innovation Laboratory

Jessica Finch -
The future of retail innovation and customer experience is being tested in Canada amid significant changes to the industry.

Lightspeed Launches eCom for Restaurants

Retail Insider -
Global commerce company introduces new solution that empowers its customers to effortlessly expand their online revenue streams.

The State of Retail in 2018 – Turbulent, Transformative, but Surprisingly Healthy

Retail Insider -
By Charles De Brabant, Executive Director of Bensadoun Retail Initiative at McGill University.
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