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Michael Armstrong

Governments ‘Blowing Smoke’ About Cannabis Supplies to Retailers: Expert

While cannabis shortages do exist, federal officials disagree. Bill Blair, the minister leading Cannabis Act implementation, has repeatedly said supplies are “adequate” and even “exceed existing demand.”

Canadian Retailers Not Optimizing Loyalty Points Programs: Experts

Billions of points are un-used in Canada, creating inefficiencies that counter the good intentions of loyalty initiatives.

Legal Cannabis vs. Black Market in Canada: Can it Compete?

Legalization day marks the start of several interesting competitions. Some resemble those in other industries; others are unique to cannabis.

Ontario Could Have Thousands of Pot Retailers

How the Ford government decides to regulate retailers will have a major impact on how many retailers will get into the business — potentially thousands of distribution points are possible in the province, in contrast to just 51 in Saskatchewan and 30 in Newfoundland.

Ontario Uproots its Plans for Selling Cannabis, With Consequences

Ontario’s change to private sector cannabis stores will give consumers more convenience. That will mean stronger competition against the black market, but potentially higher consumption too.

Can Government-Approved Pot Beat Street Weed?

In competing with Canada's black markets, legal cannabis has potential strengths and weaknesses. Most flow directly from governments' policy choices.

Tailoring The Customer Experience to Boost Online Sales

By Michael J. Armstrong, Brock University and Narongsak (Tek) Thongpapanl, Brock University
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