RI Report: Retail Technology

Quarterly Retail Insider reports tracking technologies enabling Canadian retail, including artificial intelligence, POS systems, ecommerce platforms, loyalty technology, automation, cybersecurity, retail software, payments, and digital innovation. These reports provide technology intelligence for retailers, vendors, suppliers, investors, and retail industry professionals.

Q3 2026 Retail Technology: AI Moves Deeper Into Retail Decisions

Craig Patterson -
Canadian retailers moved AI and digital technology deeper into operating decisions during Q3 2026. Applications at Canadian Tire, Instacart and Loblaw span merchandising, grocery shopping and distribution, while data quality, integration, payments and measurable business results remain important constraints.

Q2 2026 Retail Technology & Payments: Commerce Infrastructure Gets Smarter

Craig Patterson -
Canadian retail technology and payments in Q2 2026 were increasingly defined by the convergence of AI, payments, loyalty, delivery, and automation into integrated commerce ecosystems.

Q1 2026 Retail Technology Retail Report: AI Agents Rewrite The Buying Journey

Craig Patterson -
Q1 2026 saw AI move from retail tool to shopping interface. Winners are building data, loyalty, and execution foundations; laggards risk losing customers.
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