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Shelby Hautala

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Is the Canadian retail loyalty program dead?

Shelby Hautala -
Canadian loyalty programs face challenges as retailers adopt AI and personalization to meet consumer expectations and deliver meaningful rewards.
News

IPOP opens first inclusive pickleball centre, plans to expand across Canada

Shelby Hautala -
Founder Chris White says that he's considering a wide range of locations to expand the inclusive sport in Canada.
News

Understance Launches Multi-Location Store Expansion

Shelby Hautala -
Understance, a Vancouver-based lingerie brand, opens in Toronto and plans 30 stores in 5 years, offering inclusive sizes and professional bra fittings.
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Westboro Village in Ottawa booms with new businesses and development

Shelby Hautala -
The area is experiencing rapid growth with new mixed-use buildings, an influx of residents, and diverse businesses openings says its BIA.
News

% Arabica Expands in Canada: New Whistler Village Location Opens, CF Toronto Eaton Centre Branch Coming Soon [Interview]

Shelby Hautala -
The Japanese coffee brand opened a nature-inspired location in Whistler Village and plans for a CF Toronto Eaton Centre branch, emphasizing unique experiences, sustainability, and community engagement.
News

IKEA Canada reaches 5 million Family Members with rewards and sustainability focus [Interview]

Shelby Hautala -
The retailer says it's aiming to create lasting relationships with customers through affordability and convenience.
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Quebec Retailer WLKN Announces Strategic Growth Despite Challenging Market [Interview]

Shelby Hautala -
The fashion retailer plans to open more stores to make up for a recent decline in sales, says its CEO.
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Artigiano Unveils New Flagship in Vancouver’s Yaletown with Innovative Evening Concept, Plans for Expansion [Interview]

Shelby Hautala -
The expanding West Coast cafe concept will serve alcohol after 4pm, with plans to open more locations in BC and Alberta.
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Wendy’s Expanding in Canada, will Double Quebec Footprint and Launch New Design [Interview]

Shelby Hautala -
New innovations such as mobile order pickup, energy efficient lighting and a flexible kitchen design will be introduced into current and new stores.
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Canadian Natural Skincare Brand ‘Three Ships Beauty’ Secures Significant Funding for Expansion into Retailers [Interview]

Shelby Hautala -
The brand's co-founder discusses the growth of the beauty company which launched in 2020 and shifted its strategy to a more mature demographic, while securing Hudson's Bay and Indigo as retail distributors.
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BestCo to Open Flagship Grocery Store in Downtown Toronto’s Peter & Adelaide Development [Interview]

Shelby Hautala -
The store will anchor the rapidly densifying Entertainment District in downtown Toronto.
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Forest Hill Farmhouse Expands in Toronto with 4th Location, Makes Plans for Yorkville Flagship [Interview]

Shelby Hautala -
The customizable salad chain, founded by Blair Bitove, is looking to expand beyond Toronto into suburban markets, and then across the country.
News

Moxies Unveils New Design Prototype with Edmonton Flagship, Plans North American Expansion [Interview]

Shelby Hautala -
Current locations will be renovated while future Moxies will feature the new fresh design, and new food. An expansion of more than a dozen locations is in the works says its President.
News

The Future of ‘Eatertainment’ in Canada: Blending Food, Technology, and Social Experiences [Avi Behar Interview]

Shelby Hautala -
Behar says that he anticipates a continued rise of entertainment hubs, competitive socialising concepts, and elevated cuisine, as Canadians become increasingly sophisticated consumers and demand for quality escalates.
News

Toronto’s ‘The Scene Medical Beauty Bar’ Expanding with Long Term Goal of Dozens of Locations Across Canada [Interview]

Shelby Hautala -
The beauty service concept, founded in 2023, looks to bring awareness and decrease stigma for treatments, with plans to expand first in the GTA before locating in cities across Canada.
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Pekoe Co-founder Daniel Lewis Spills the Tea behind Canada’s Evolving Tea Culture [Feature Interview]

Shelby Hautala -
Entrepreneur Lewis discusses the industry, which has seen significant significant growth in recent years and is seeing strong retail demand.
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Canadian Swimwear Brand ‘Left On Friday’ Expanding with Retail Stores and Athletic Sponsorship [Interview]

Shelby Hautala -
A location in a trendy part of Toronto, and another in Muskoka, will offer customers an in-person experience of the brand, as it grows awareness and market share.
News

Interactive Tech Experience ‘Illuminarium’ Looks to Expand Locations in Canada after Initial Toronto Success [Interview]

Shelby Hautala -
The experiential concept, which uses cutting-edge technology to engage all four senses, launched last year at the Distillery District. Its success has its founder looking to take it across the country.
News

Innovative App ‘Too Good To Go’ Rescues 4.2 Million Meals in Canada Since 2022, Plans for Expansion [Interview]

Shelby Hautala -
The innovative platform is looking to expand by adding more retailers, after launching two years ago by offering consumers excess end-of-day edible goods from a wide range of businesses.
News

Loyalty Programs in Canada are Broken: Expert Discusses How Retailers Can Revive Customer Engagement with Flexible, Innovative Models [Interview]

Shelby Hautala -
Lia Grimberg discusses how traditional loyalty programs are becoming less effective as consumers seek more immediate, personalized rewards, prompting retailers to pivot towards flexible and dynamic strategies as competition mounts.
News

Craig’s Cookies Expands with 2 Toronto Stores in Major Malls, Further Expansion Planned [Interviews]

Shelby Hautala -
The popular Toronto-based brand is picking first-rate high-traffic locations, as it expands its flavours as well as its base of storefronts.
News

‘Arcadia Earth’ Experience Concept And Travel Exhibit Opens At The Well in Toronto [Interview]

Shelby Hautala -
The sustainability-focused interactive experience that merges creative art and technology recently opened in Toronto, and its success is seeing it expand with alcohol-based evenings and a national traveling exhibit in malls.
News

Harvey’s Aims to Open Substantially More Locations in Canada as Restaurant Chain Marks 65 Years [Interview]

Shelby Hautala -
The Canadian burger chain is celebrating in various ways as it plans an expansion to significantly grow its footprint across the country.
News

Canadian Consumer Report by Adyen Reveals Key Insights on Shopping Trends, Payment Preferences, and Technological Advancements [Interview/Feature]

Shelby Hautala -
With trends like buy now, pay later options, demand for faster checkouts, and the influence of social media on purchasing, retailers must adapt to meet evolving consumer expectations says the study.
News

Upscale Vancouver-Based Sushi Restaurant Chain ‘Hello Nori’ Unveils Ambitious Global Expansion Plans [Interview]

Shelby Hautala -
The company has plans on expanding throughout Canada and into global markets with its popular hand-rolled sushi in elevated dining spaces.
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