Shelby Hautala

Shelby Hautala, based in Toronto, is a new Journalist to Retail Insider. She has experience writing for local newspapers and also internationally for Helsinki Times while she lived in Finland. Shelby holds a Bachelor of Journalism Honours degree from the University of King’s College and a Social Work degree from Dalhousie University in Halifax.

Flexible Work Company ‘LAUFT’ Discusses Expansion Plans and New Government Collaboration [Interview]

Founder Graham Wong discusses the Canadian company's plans for new locations, enhanced spaces for events and content creation, and a future in places such as airports and hotels.

Cracking the Newcomer Code: Study Urges Canadian Retailers to Adapt for Inclusivity as Immigrants Reshape Retail Trends [Feature]

Making newcomers feel at home could mean increased sales for retailers. Ian Large of Leger says retailers should collaborate with communities as Canada's population changes.

The Ballroom Bowl Unveils Bloor-Yorkville Location in Toronto with Additional Expansion Planned in Canada [Interview/Photos]

The upscale bowling and foodservice concept will open another location later this year as it eyes expanding into other parts of Canada, says its founder.

Early Easter Impacting Retail Sales in Canada; New Trends in Chocolates and Merchandising Innovation Showcased [Feature Interviews]

An early Easter, following Valentines, is impacting sales and merchandising in stores. At the same time, some retailers are innovating and looking to make things more experiential.

How Canada’s Retail Sector Can Better Serve Families with Children [Interview]

Retailers are missing an opportunity to target parents with children says an expert, while the need to understand Generation Alpha will critical as they become consumers in the years to come.

Innovative Fitness Launches Flagship Location on Bloor Street in Toronto, Eyes Expansion and New Wellness Services [Interview]

The Canadian fitness concept that focuses on one-on-one services has launched its Canadian flagship near Yonge and Bloor, discussing plans for further growth in an interview.

Toronto-Based Nani’s Gelato Announces Major Location Expansion and New Cafe Concept Rollout [Interview]

The popular dessert spot plans to open dozens of locations over the next three years, as it grows its concept to include stores with dedicated seating areas.

Ontario-Based Charcoal Group of Restaurants Plans to Double Number of Locations [Interview]

The company operates several established brands in Ontario including Beertown, Sole Restaurant, The Moose, Charcoal Steakhouse and others, with plans to grow these in new markets.

Futurpreneur Breaks Barriers for Young Entrepreneurs with Innovative Support Programs [CEO Interview]

The startup program in Canada assists young entrepreneurs, particularly underrepresented groups, in overcoming challenges in the retail landscape with financial and other support.

DoughBox Wood Fired Pizza and Pasta Expanding Rapidly Across Canada

The brand, founded in Hamilton in 2018, emphasizes high-quality ingredients and fast service with its customizable pizzas and pastas. Many more locations are planned across the country as consumers embrace the concept.

Retail Loyalty Programs in Canada: Booming Subscriptions but Lacklustre Engagement Challenge Retailers [Feature Interviews]

A shift towards more exclusive and personalized loyalty experiences is required according to experts, as Canadians seek out programs for savings at a challenging economic time.

Upscale Canadian Fashion Brand SMYTHE Expands with New Standalone Calgary Store [Interview/Photos]

It's the second store location for the Toronto-based brand, which is seeing success with its exclusive womenswear collections.

Dubai-Based Asian Street Food Concept ‘Wok Boyz’ Expands into Canada with Plans for Multiple Locations [Interview]

The company's founder says the popular concept, with personalized meals, has an opportunity to grow substantially with its high-quality ingredients and theatrical flare, complete with fiery customer-facing woks.

Retail Burnout Crisis in Canada: The Call for Empathetic Leadership and Proactive Solutions Amid Operational Strains [Feature]

It's never been more difficult to work in retail, with store managers burning out amid lower staffing numbers, increased task and store robberies. Two industry experts discuss the situation.

Montreal-Based AI-Powered Custom Suit Company ‘SUITABLEE’ Discusses Expansion Plans [Interview]

The company plans to become the leader in custom suiting in North America with its continuously advancing AI and mix of brick-and-mortar locations.

Montreal-Based Bakery ‘Au Pain Doré’ Discusses Expansion Plans in Canada and Menu Innovation [Interview]

The French bakery concept founded almost 70 years ago is looking to make a name with new locations in new markets.

Cadillac Fairview Unveils Significant Digital Display Expansion in Canada’s Top Malls with Cineplex [Interviews]

The landlord is finding that consumer patterns are shifting in malls where digital displays that are being rolled-out to create new experiences.

Children’s Retailer Bambino Fine Shoes Reveals Store Expansion Plans in GTA and Vancouver [Interview]

The unique retailer focusing on children's footwear has plans for expansion into western Canada after establishing itself in the GTA.

Oakville’s Downtown Transformation Draws New Retailers and Boosts Traffic by 23%, Reviving Area Despite Covid Challenges [Interview]

A revitalized core in the affluent community of Oakville, Ontario, is seeing new retailers and a significant increase in footfall.

Naan Kabob Launches Bold Expansion with Aggressive Canadian Location Expansion, Global Foray into Dubai and London [Interview]

The Toronto-based foodservice business launched in 2010, and is seeing rapid growth with its offering of Afghan and Middle Eastern options.

Sweat and Tonic Unveils Innovative Fitness Experience at The Well in Toronto, Expanding Services [Interview/Photos]

The fitness concept took learnings from its first locations on Yonge Street while adding a spa and wellness component. More locations are planned says its founder.

Sustainable Canadian Homecare Brand ‘Guests on Earth’ Targets Retail Partnerships as it Expands Product Line [Interview]

Co-founder Jackie Prince says that the company is growing its sales channels in unique ways as consumers seek sustainability.

Mary Brown’s Chicken Targets Significant Location Expansion in Canada Over 5 Years [Interview]

The popular Canadian fast-food chain recently marked its 250th location, with plans for hundreds more. The company also has plans for significant global expansion.

Walmart Canada Launches AI Chatbot for Home Office Associates [Interview]

The internal tool focuses on routine tasks and workplace innovation, and is part of an investment by Walmart in its Canadian operations to remain competitive.

Luxury Dress Brand MIKAEL D Opens 1st Canadian Showroom in Montreal, Strategizes Market Expansion [Interview]

The international luxury brand, known for its custom bridal wear and evening gowns, has expanded into Canada with a showroom while also strategizing a unique wholesale expansion with partnerships.

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