Canadian retailers continue expanding while retail employment declines, raising questions about staffing, service levels, and the future of in-store retail.
Retail job growth stagnated in Canada for 2025 as November losses offset gains; recruiter Suzanne Sears explains why hiring remained flat across the sector.
As Canada’s retail industry continues to evolve post-pandemic, labour and staffing remain front and centre for businesses grappling with shifting economic realities, worker expectations, and technological change. From declining job vacancies to an industry-wide push for skills-based hiring, 2025 is shaping up to be a transformative year for the retail workforce.