WOW study

Canada’s Best Digital Retail Experiences Revealed: WOW 2026

Craig Patterson - January 22, 2026

Léger’s WOW Digital 2026 study reveals which Canadian retailers lead online, why digital performance has stabilized, and what consumers now expect.

WOW Index Shows In-Store Experience Slipping in 2026

Craig Patterson - January 20, 2026

Leger’s WOW Index finds in-store experience scores fell in Ontario and edged down in Western Canada, with price and staffing issues leading irritants.

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