Lightspeed Commerce Inc., a unified omnichannel platform powering retail, golf and hospitality businesses in over 100 countries, recently announced the appointment of Bhawna Singh as Chief Technology Officer.
The company said Singh is a technology executive with more than 25 years of experience leading platform transformation and global engineering organizations across enterprise SaaS and consumer businesses. She is recognized for aligning technology investment with growth, modernizing complex systems, and driving secure, scalable innovation in high-growth environments.
Most recently, as Chief Technology Officer at Okta, she led the technology strategy for a global customer identity platform powering billions of secure authentications, while advancing AI adoption and security-first architecture. Prior to that, she served as CTO at Glassdoor, where she led global engineering, accelerated international expansion, and delivered data-driven product innovation. She also serves on several boards as a member and advisor, contributing to AI governance, cybersecurity, and product strategy discussions, it said.
Lightspeed said Singh’s appointment deepens its technical leadership, alongside John Shapiro as Chief Product Officer, as the company accelerates its AI roadmap. Lightspeed recently launched Lightspeed AI, introducing conversational assistants within Lightspeed Retail and Lightspeed Restaurant that help merchants get answers quickly and make smarter decisions.
It said Singh will play a central role in shaping the platform’s next chapter, driving the technical depth and execution speed required to deliver on that roadmap at scale.
“Merchants today are navigating extraordinary complexity and the technology they rely on has to work harder, scale faster, and deliver measurable outcomes,” said Singh.
“What drew me to Lightspeed is the opportunity to build a platform that truly integrates every dimension of a commerce business; from the point of sale, to payments, inventory, and beyond. I’m here to make sure Lightspeed’s technology leads the way.”
“Bhawna is exactly the kind of technology leader Lightspeed needs at this stage of our journey,” said Dax Dasilva, Founder and Chief Executive Officer at Lightspeed. “She has a rare combination of deep engineering expertise and the strategic instinct to move fast, and that’s critical as we accelerate our AI roadmap and deepen the integration across our platform.”
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