Joel Carman co-founded Over the Rainbow in Toronto’s Bloor-Yorkville area in 1975, and it continues to be a family run business to this day. It began as a 450 square foot shop that soon relocated to a 1,500 square foot Cumberland Street location, prior to relocating to 101 Yorkville Avenue in 1982.
The 4,300 square foot Yorkville Avenue store closed last weekend and product was relocated to Over the Rainbow’s new 6,500 square foot retail space at the Manulife Centre, located at 55 Boor Street West across the street from Holt Renfrew’s flagship. Over the Rainbow technically occupies about 10,500 square feet at the Manulife Centre according to Joel Carman, with about 4,000 square feet of back room and offices also behind the new store.
GROUND FLOOR PLAN OF MANULIFE CENTRE IN TORONTO, SHOWING OVER THE RAINBOW’S LOCATION.
LOOKING TOWARDS THE MEN’S DENIM WALL IN THE NEW STORE. PHOTO: CRAIG PATTERSON
A FRAMED PHOTO OF THE FORMER 101 YORKVILLE AVENUE OVER THE RAINBOW STOREFRONT, AS WELL AS SWEATSHIRTS WITH THE FORMER BRANDING. PHOTO: CRAIG PATTERSON
JOEL CARMAN IN FRONT OF THE FORMER YORKVILLE AVENUE STORE IN 1982. PHOTO: OVER THE RAINBOW
The new Over the Rainbow location has been significantly updated from the previous Yorkville Avenue storefront, and the retailer has also adopted a new logo and branding. Award-winning architectural design firm Giannone Petricone Associates Inc. created the new retail space, and boutique creative agency JULIET was commissioned to evolve the company’s brand identity.
The Over the Rainbow store itself features attractive interiors using high quality materials such as stone flooring, wood, stone, and copper accents in the store as well as on the facade. Two large ‘denim walls’ are featured in the store, one for men’s styles at one end and another for women at the other. The men’s denim department measured about 900 square feet in the former Yorkville Avenue store, and the new Manulife Centre Over the Rainbow now boasts 2,500 square feet that is dedicated to men’s fashions and accessories. More than 160 denim styles can be found on the men’s denim wall.
BY THE END OF THE YEAR, MANULIFE CENTRE WILL BE HOME TO EATALY, SHOPPERS DRUG MART, AND OTHER NEW TENANTS. BIRKS RE-OPENED LAST MONTH. RENDERING: MANULIFE.
CANADA GOOSE SHOP-IN-STORE IN THE NEW OVER THE RAINBOW. PHOTO: CRAIG PATTERSON
WOMEN’S EVER-CHANGING ‘SHOP-IN-STORES’ THAT WILL FEATURE DIFFERENT LOOKS THROUGHOUT THE YEAR. PHOTO: CRAIG PATTERSON
OVER THE RAINBOW’S NEW BLOOR ST BOUTIQUE ALL PHOTOS: CRAIG PATTERSON
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A large women’s area also features a denim wall as well as four shop-in-store areas that will feature rotating ‘stories’ with different looks, depending on the season. The women’s area features two clusterings of bright and spacious dressing rooms, with the men’s area also housing several rooms near the store’s repair and tailoring area. Included behind a glass wall is an area where customers can get free repairs on Nudie Jeans, as well as the “best hems in the city” for denim, according to Mr. Carman.
The store includes a Canada Goose shop-in-store. Mr. Carman explained that the brand has been with Over the Rainbow for about 15 years. Over the Rainbow ensures to diversify its brand offerings, he noted, especially as many brands are now going direct-to-consumer with their own storefronts.
Other kitschy elements in the new store include a wall made of recycled denim, and a 24-karat gold-plated sewing machine that was a gift from fashion brand AG to the Carman family. There are also ‘Yorkville’ branded products and shirts with Over the Rainbow’s former logo.
WHEN CONSTRUCTION TO THE EXTERIOR OF MANULIFE CENTRE IS COMPLETED IN SEVERAL MONTHS, OVER THE RAINBOW WILL FEATURE AN EXTERNAL WINDOW FACING BALMUTO STREET. RENDERING: OVER-THE-RAINBOW
OVER THE RAINBOW’S NEW BLOOR ST BOUTIQUE ALL PHOTOS: CRAIG PATTERSON
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YORKVILLE-BRANDED MERCHANDISE IN THE NEW STORE. PHOTO: CRAIG PATTERSON
Joel Carman explained that the retailer’s goal is to have the widest range of denim styles and sizes available, with the store’s almost 40 staff having extensive product knowledge. Staff are also hired because of their personality, with the store featuring an emphasis on personalized customer service. “You can teach a nice person how to sell, but it’s harder to teach a sales person to be nice,” he said.
As well, Over the Rainbow has a robust e-commerce business and fulfillment is done from the back of the store. A system of rolling storage racks allows for efficient use of the space, and there’s even an e-commerce photography room at the back of the new store.
FORMER STORE AT 101 YORKVILLE AVENUE. PHOTO: YELLOWPAGES.CA
That includes a new facade and interior for Holt Renfrew, located at 50 Bloor Street West. Holts is consolidating its operations by relocating its standalone menswear offerings into its newly renovated flagship. Apple is said to be opening a 25,000 square foot store nearby at 1 Bloor Street West at the base of ‘The ONE’ tower at the corner of Yonge Street, and other construction in the area includes commercial and residential developments that will add thousands of new residents over the next several years, as well as new retailers as space is built out.
We’ll continue to report on the transformation of Toronto’s Bloor Yorkville, which is undergoing significant changes as it further transitions into a high-density, high-end mixed use area. Over the Rainbow is the latest piece in the puzzle and will be another draw to bring shoppers into the overhauled Manulife Centre complex that is located at the heart of the rapidly changing area.
Walmart just announced it will now offer a one-day delivery service to its customers in the U.S. It’s a move that will help them compete with Amazon, and Walmart will begin offering its service in Phoenix, Las Vegas, and southern California soon after. Walmart intends to cover 75% of the entire country this year. Customers need to purchase at least $35 U.S. worth of products and this service, of course, includes food items. Most retailers across North America are doubling their e-commerce strategies, trying to catch up with the modern consumer’s pursuit for higher convenience. And Canadian grocers are not staying idle.
Food deliveries are not new in Canada. They’ve been happening for decades. What is new, though, is the scalability of operations, which banks on speed and reliability. Online food delivery programs are all about time and precision. Amazon set the benchmark and everyone else is following.
Sobeys recently announced its “Voilà” service a few days ago, a highly appropriate, bilingual spin for a company desperately trying to execute an online strategy which requires some intense centralization. In order to do so, it is investing close to $100 million on a new distribution centre north of Toronto that is the size of 15 hockey rinks. Sobeys is hoping to capitalize on its partnership with U.K.-based Ocado, known for its knowledge in AI and cybernetics.
INSTACART SHOPPER SELECTING GROCERIES FOR A CLIENT AT WALMART PHOTO: INSTACART VIA WALMART
Voilà by Sobeys and Voilà par IGA promises to help Canadians stay one step ahead of their busy lives, underscored by a new tag line “Your groceries delivered. Just like that.” (CNW Group/Empire Company Limited)
Loblaws, on the other hand, has been working internally on a new online model while expressing its content on its “Click and Collect” service, offered now in over 700 stores across the country. That said, Loblaws and Instacart already do offer grocery delivery to millions of Canadian homes. Some movement has been reported at Metro as well. Costco is in the middle of its southern Ontario pilot, which could prove interesting since its sales now include over $14 billion worth of food in Canada each year. Having someone else to carry all those bulk food items from the store to your home can be a very appealing proposition for an ageing population, or even for people living on second or third floors of buildings. Blazingly convenient.
Canada’s online shopping in food retail represents roughly 1.8% of the $120 billion market – a drop really. But some analysts suggest Canada could catch up to the U.S. by 2025, and 7% of all food sold in the U.S. at retail is purchased online. It still may not look like much, but 7% would be almost $9 billion worth of food. Minus the non-food sales, that sum is almost equal to the food sold by one of the country’s top grocers, Metro. With laser-thin margins, generating more online revenues will be key. Grocers have realized for a while now that embedded into a successful delivery model is the illusion of a free service to consumers. Selling food online and increasing profits while the customers remain convinced they’re getting deals this is a feat that can only be achieved through algorithms and analytics, an art Amazon has mastered for decades.
PHOTO: HELLOFRESH VIA FACEBOOK
As the industry attempts to make its offerings more convenient, culprits will need to keep in mind one important thing: convenience will always trump two fundamental things in our lives, our environment and health. Most often, the food industry will go after the mighty dollar without thinking twice about how a newly deployed strategy can impact the environment and our health. Think about it. Fast food with little or no nutritional value, ready-to-eat products and meal kits with excessive packaging – all have provided more convenience while undermining our ability as consumers to serve the planet or safeguard our wellness as individuals. It’s been like that for decades, but things are slowly changing due to an ever-empowered, social network-savvy marketplace.
The sudden, collective backlash against plastics was violent for the industry and came out of nowhere, but it had to happen. As a society, we realize how our way of life is no longer sustainable, in many ways. It is more than reasonable for consumers to ask the industry to comply with societal expectations as soon as possible.
Convenience is the main box being ticked when looking at home delivery service, but it can’t stop there. Grocers will need to think about ways to go after our business and our grocery money while keeping us and our planet healthy. More choice for consumers may be desirable, especially when food is involved, but it can’t come at a huge cost for us all.
APM MONACO’S NEW CF RICHMOND CENTRE BOUTIQUE PHOTO: RITCHIE PO
Upscale Monaco-based jeweller APM Monaco is kicking-off its Canadian store expansion this spring by opening its second storefront, with more to follow in various markets.
A jewel box-sized APM Monaco boutique opened at the end of last month at CF Richmond Centre in suburban Vancouver. The 375 square foot corner retail space is located across from the mall’s Uniqlo store in a busy part of the mall near upscale retailers that include Hugo Boss, Browns Shoes and Kate Spade. It is the first of several APM Monaco boutiques anticipated for the BC Lower Mainland.
CLICK FOR INTERACTIVE MAP OF CF RICHMOND CENTRE
PHOTO: APM MONACO VIA FACEBOOK
APM Monaco’s first Canadian store opened in the fall of 2017 at 89 Bloor Street West on Toronto’s famed ‘Mink Mile’, alongside big brands such as MCM and Sephora, and across from Harry Rosen’s flagship as well as Holt Renfrew Men, Hermes and Ermenegildo Zegna. The 1,700 square foot Bloor Street APM Monaco store design was inspired “by the Monaco lifestyle” with a signature navy and white colour combination.
Jordan Karp and Ryan Morein of brokerage Savills represent APM Monaco in Canada and are handling the expansion. Savills negotiated the Toronto Bloor Street deal as well as the CF Richmond Centre lease with landlord Cadillac Fairview.
In Canada, APM Monaco is seeking retail spaces in the 800 square foot to 1,300 square foot range in top shopping centres as well as on busy urban street-fronts. APM Monaco may look to first open temporary storefronts to test out markets prior to possibly further renovations to create permanent locations.
APM MONACO’S NEW BOUTIQUE AT CF RICHMOND CENTRE ALL PHOTOS: RITCHIE PO
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The APM Monaco brand is seeing tremendous growth internationally with some international storefronts selling millions of dollars of product annually. APM Monaco has about 200 stores worldwide, and it’s growing quickly — a rapid store expansion is currently in the works as the brand looks to significantly grow its retail presence globally. In the United States, APM Monaco operates eight storefronts in Boston, Las Vegas (x2), Los Angeles, Miami, New York City, Saipan and in the Seattle suburb of Bellevue. The brand locates in busy upscale areas.
APM Monaco was founded in 1982 by Ariane Prette as a jewellery brand specializing in creating traditional gold, diamond and precious stone pieces for other jewellers. In 2011, the Prette family launched the new APM line (standing for Ariane Prette Monaco) that is made from the purest form of silver, carefully selected cubic zirconia and one-of-a-kind freshwater cultured pearls, among other high-quality materials.
Its products are handmade with their own manufacturer to ensure consistency. Designs are also “influenced by Monaco and the South of France,” according to the company, “with a touch of Monegasque flair”. Creative director Kika Prette (daughter-in-law of Ariane Prette) introduces four new collections a month with 12 fashion themes a year.
The limited edition nature of APM Monaco’s collections acts as a draw for brand fans. New collections come out monthly and “once they’re gone, they’re gone”. As a result, limited-edition pieces sell-out quickly. With some pieces priced under $100 (and some costing considerably more), APM Monaco targets a wider spending demographic than many upscale jewellery brands, and the client base is known to be loyal, which could assist a rapid Canadian store expansion moving forward.
Canada continues to see new international brands enter the market, while other recent entrants continue to expand their presence. In 2017, more than 50 international brands entered the Canadian market by opening stores, which was a record. In 2018, more than 30 brands entered Canada and this year could surpass that number, given recent numbers as well as some brands that we are tracking.
We’ll update this article when we learn of future details about APM Monaco’s Canadian expansion plans.
‘goop’ Announces 1st for Canada ‘goop MRKT’ Retail Space in Yorkville: Toronto is about to get “goop”ed. Gwyneth Paltrow’s well-known lifestyle brand will bring its pop-up MRKT concept to Yorkville’s Hazelton Hotel in a Canadian first. goop will open its doors on June 7th, 2019 bringing with it goop’s favourite items in clean beauty, wellness, luxury fashion, and curated home essentials. The boutique will be open through to September 22, 2019.
Canada is a special place for goop as it was the first international market in which the brand launched its e-commerce platform. Melanie Ramer, goop’s VP of Retail, says that she hopes that Torontonians and those visiting the city will love and enjoy all that the goop MRKT has to offer.
YORKVILLE’S HAZELTON HOTEL, LOCATION OF GOOP’S FIRST TORONTO MRKT
goop MRKT Toronto will live in a 1300 square-foot pop-up space in The Hazelton Hotel at 118 Yorkville Avenue, “inspired by the energy” of the Yorkville neighbourhood. “Creating the right tone for the pop-up has been an interesting process, a coming together of the psyche of what Toronto is all about with the strong personality of the goop brand,” said George Yabu and Glenn Pushelberg of international design firm Yabu Pushelberg, who designed the space. Adding, “If the goop customer lived in Toronto, she would feel differently and live differently than the one in New York or Los Angeles. Each city and each context is unique, and that is the challenge, and the fun.”
Known for featuring items hand-picked by the goop team, or even Gwyneth herself, the Toronto retail space will feature a selection of items specifically chosen for Toronto’s goop customer. The shop will feature a Canada-specific edit of pieces from brands like: La DoubleJ, ATM, La Californienne, Mosser Glass, and Tata Harper to name a few. One will also be able to shop goop’s private label collection of apparel and activewear, G. Label and G. Sport respectively.
The goop MRKT Toronto marks the first time the company is executing its full-scale pop-up concept in the city. In 2017, goop executed an abridged version of the MRKT concept in Pop-In@Nordstrom at in Vancouver and Toronto.
Massive 1-Million Square Foot Distribution Centre Opening in Montreal: TVA Nouvelles reports that the largest distribution centre in Canada has been announced for a location in Greater Montreal. Two logistics companies, Drakkar and Wiptec, will invest about $150-million to build a 1-million square foot distribution centre that will create an estimated 1,000 jobs.
The intention of the new distribution centre is to allow small and medium-sized retailers to have the infrastructure to allow them to compete with bigger online players such as Amazon and Walmart. The state-of-the-art tools and logistics offered in the new facility aren’t typically available to smaller retailers.
Wiptec already operates a distribution centre in Sherbrooke, and manages the distribution of several major companies such as Davids Tea and Sports Experts in Quebec.
Toronto Retailer Hopson Grace to Open Seasonal Store in Muskoka: Cottage country, say hello to your new favourite tableware and home accessories store! Hopson Grace is set to open their second location in scenic Muskoka this weekend on May 18th, 2019. Hopson Grace lovers will be able to find many of the same unique brands, exclusive to the retailer’s Rosedale-Summerhill location, in addition to shatter-free dinner and glassware and other items perfect for all your favourite cottage activities.
“From residents to cottagers and tourists from around the globe, Muskoka has established itself among the world’s most iconic summer retreats,” explains Martha Grace McKimm, Co-Founder. “We’re excited to become a part of its vibrant community.”
The store at 103 Maple Street in Port Carling is designed to meet the growing demand for Hopson Grace’s curated collection of items like earthenware from Costa Nova, Portugal and Matouk beach towels. Shoppers in Port Carling will be able to find Mad et Len, a range of scented candles made in the Provencal mountains of France, exclusively at Hopson Grace’s Muskoka store.
In a world where anyone can buy absolutely anything at any time, it can be very overwhelming to be a shopper today. Andrea Hopson and Martha Grace McKimm, co-founders of the innovative lifestyle concept, have switched the focus from excess to edited, taking on the role of the merchant and truly curating items that speak to their consumers. Hopson Grace continues developing and executing unique retail concepts, and the Muskoka store follows the opening of their “shoppable” apartment at their Rosedale-Summerhill location.
Roots Launches Experiential Initiative with Roots x Travelzoo Partnership: Roots, maker of Canada’s most recognizable sweats, has collaborated with travel deal publisher, Travelzoo to bring us vacation packages inspired by the iconic Canadian brand. True Nature Escapes gives Canadians a chance to inject some spontaneity into their summer with the same love for the outdoors we know and love from Roots.
The experts at Travelzoo cabin-tested Roots’ new summer collection and have paired their favourite pieces with the different getaways. Rock your Roots Salt and Pepper dress at Muskoka, Ontario’s Sherwood Inn or throw on your favourite Roots Cooper sweatshirt and Burlington cargo shorts to explore Tsa-Kwa-Luten Lodge in Quadra Island, British Columbia. Roots and Travelzoo are hosting a True Nature Escapes contest to help everyone escape and reconnect with nature for summer 2019. To see details and enter for your chance to win, click here.
An extension of Roots’ newly launched “True to Our Nature” brand platform, the curated experiences will provide consumers with the opportunity to truly live the Roots life. The collaboration with Travelzoo comes not too long after MEC’s announcement of their branded travel experiences, MEC Adventures. Where the travel extensions differ is in their destinations; Roots has chosen to focus on encouraging travel within Canada whereas MEC offers international adventures like a cycling tour of Vietnam and base camp trek of Mount Everest.
In our recent coverage of Roots’ national and international expansion, President & CEO Jim Gabel, discussed how consumers are looking to connect with brands and become part of the brand community. The True Nature Escapes are very much aligned with the “True to Our Nature” branding and will surely give interested Roots shoppers the chance to become part of the Roots brand community.
Roots is the latest brand to create experiences outside of its stores. In January, Vancouver-based MEC launched MEC Adventures, which is a curated international travel program that is designed with a focus on outdoor activity and responsible tourism. We may see more brands partner for out-of-store experiences, which retailers say drive sales both to physical stores as well as online.
Fjällräven Opens 1st Calgary Store: You could open the closet of any hipster or traveller and find at least one piece from Fjällräven, whether it be one of the brand’s Canadian winter-approved parkas or their recognizable Kånken backpack. The Swedish heritage brand continues its expansion in the Canadian market with their newest store at 130-815 17th Avenue SW in Calgary.
Sustainability is at the core of Fjällräven’s way of thinking, the company is constantly innovating and coming up with new ways to develop the business in a way that can be upheld long-term. The company maintains their ethics at all stages of development throughout design, material selection, and production. The popular Swedish brand does not simply employ sustainability as a marketing ploy, their Arctic Fox Initiative takes funding from the sale of select Fjällräven products and puts them towards projects that preserve and protect flora, fauna, and outdoor life.
The new Calgary store will offer services that allow customers to customize products for them like in-house tailoring and on-site waxing to make their items waterproof. Shoppers will be able to browse the full range of Fjällräven products that will be sure to excite any outdoor enthusiast. Retail Insider profiled the brand’s Queen Street flagship that opened last year, and other store locations can be found in Vancouver, Victoria, Banff, and Montreal.
Etsy Announces ‘Etsy Awards’: Attention Etsy shop owners! The go-to marketplace for unique and creative goods, has announced their first-ever Etsy Design Awards. In its inaugural year, the global competition will recognize the work of exceptional creatives from all around the world. Etsy has long been a platform that empowers their creators and provides an opportunity for people to grow their business and strengthen communities.
The “Etsies” marks the first time that the marketplace will formally recognize and acknowledge their top-tier creatives. An expert panel of judges will determine the very first “Etsies” winners; this panel includes people like: actor and writer Dan Levy, interior designer Sophie Robinson, and Etsy’s own Dayna Isom Johnson to name a few. The group of tastemakers and entrepreneurs will award one Etsy Design Grand Prize winner as well as five other winners in featured categories. The award categories include: Inventive Décor, Signature Style, Festive Celebrations, Earth-Friendly, and Creative Collaborations
Eligible Etsy sellers can submit their application before May 28th, 2019 at 11:59 pm EST at EtsyDesignAwards.com for a chance to win $15,000 USD, a dazzling trophy, and a bundle of marketing and business prizes. The winners will be revealed in September 2019.
Staples Announces National Hiring Day: If you thought Dwight Schrute made a mistake leaving Staples to go back to Dunder Mifflin, you can visit any of their 305 stores across Canada and say so with résumé in-hand. On June 1st, Staples will be holding their first ever National Hiring Day as they search for passionate associates to join their team and help them gear up for back-to-school season.
"As The Working and Learning Company, Staples Canada is committed to providing opportunities to work, learn and grow in a new and exciting retail environment," says Wanda Walkden, Chief Human Resources and Talent Officer. "On June 1, whether you are looking for a part-time opportunity or a full-time leadership role, all are welcome to visit one of our stores to learn more and apply."
The job opportunities are plentiful as Staples has over 1,000 part-time and full-time openings across their retail stores, fulfillment centres, and tech and copy hubs. You could even get hired on the spot (pending a successful background check)! Successful candidates will join over 10,000 associates; the company has retail stores in every province with a Home Office in Richmond Hill, On and regional offices in Laval, QC and Burnaby, BC.
All 305 stores across Canada are participating in National Hiring Day; visit careers.staples.ca to find a store near you or get social by following @StaplesCanada on Facebook, Instagram, Twitter and LinkedIn.
Retail expert and consultant, Julia Marchionda, is a graduate from both the University of Toronto and Humber College. She spent most of her educational career honing her skills in critical thinking, marketing communications, and finding her unique voice in her writing. With tenures in several areas of retail under her belt, Julia has lead teams in achieving sales goals and allowed herself to become consumed in understanding retail business.
Large-format Canadian multi-brand luxury retailer Holt Renfrew has announced that it will close its downtown Edmonton store in early 2020. The retailer is focusing on operating considerably larger storefronts in major Canadian cities to showcase a broader assortment of brands, and is shuttering all of its smaller units in smaller markets as a result. Holts will vacate the downtown Edmonton market after decades of operations that began with a small store on nearby Jasper Avenue in 1950.
Located in the retail podium of the Manulife Place office tower in downtown Edmonton, the Holt Renfrew store will close on Saturday, January 11, 2020. In a release, Holt Renfrew said that it is closing the Edmonton store to focus on its large-format store model.
“After looking at a variety of options in the area and careful financial and market analysis, it was determined that Holt Renfrew’s enhanced specialty luxury business model requires a significantly larger store footprint to host the experiences and deep merchandise offering of its core brand partners.”
INSIDE HOLT RENFREW’S EDMONTON STORE. PHOTO: HOLT RENFREW
DOWNTOWN EDMONTON PEDWAY MAP WITH MANULIFE PLACE CIRCLED IN PURPLE. IMAGE: CITY OF EDMONTON
DOWNTOWN EDMONTON PEDWAY MAP WITH MANULIFE PLACE CIRCLED IN PURPLE. IMAGE: CITY OF EDMONTON
The Edmonton store has just over 30,000 square feet of retail space over two levels in a three-level space spanning about 47,000 square feet. By the end of 2020, all of Holt Renfrew’s other stores in Canada will span in excess of 130,000 square feet, making the existing Edmonton unit a clear outlier in terms of size and overall appearance. As well, Holt Renfrew has been growing its leased shop-in-store concession business within its stores by dedicating a considerable amount of space to some of the world’s leading luxury brands to operate their own stores within Holt Renfrew. Currently the largest concession space within a Holt Renfrew in Canada is the Chanel boutique in Vancouver, which occupies an impressive 5,060 square feet on the street level of the CF Pacific Centre Holt Renfrew flagship, and 3,000 square foot concessions for Saint Laurent and Fendi are located at Holt’s Bloor Street flagship in Toronto, as examples.
“The decision to close our smallest regional store in Edmonton was difficult, and we did not take the decision lightly. This store is led by a great team that has performed well and we’ve cherished our history in the community,” said Robert Zeidel, Chief Operating Officer, Holt Renfrew. Operations at the Holt Renfrew Edmonton location will continue throughout the year until the closing date of January 11, 2020”.
GROUND FLOOR ENTRANCE FROM WITHIN MANULIFE PLACE TO THE WOMEN’S SHOE DEPARTMENT AT HOLT RENFREW IN EDMONTON. THE SAME SPACE ONCE HOUSED BROWN’S SHOES AND IN YEARS PRIOR, BOUTIQUES FOR GUCCI AND FENDI. PHOTO: HOLT RENFREW
Mr. Zeidel went on to say, “We wish to thank our dedicated team in Edmonton and will continue to serve our valued customers until the store closure and always through our enhanced holtrenfrew.com experience as well as our other stores across the country.”
In an interview with the Globe & Mail, Mr. Zeidel explained that the Edmonton store is closing because its lease is expiring. Sources familiar with leasing at Manulife Place have said that Holt Renfrew had been extending its lease year-by-year while it determined what to do in the Edmonton market.
Staff in the Edmonton Holt Renfrew store will be supported through the transition, according to Holt Renfrew. “Employees may look for new opportunities at other Holt Renfrew locations or will receive personalized packages that reflect their service along with career planning support,” said Holt Renfrew in a statement. About 100 people work in the Edmonton store, according to Holt Renfrew.
Holt Renfrew has operated in the Edmonton market since 1950. Its first store opened at 10336 Jasper Avenue in 1950 after Holt Renfrew purchased the building a year prior, and soon after a smaller standalone men’s Holt Renfrew store opened in the commercial podium of the historic Hotel MacDonald. At the time, that block of Jasper Avenue housed retailers including upscale Edmonton-based menswear retailer Henry Singer, as well as a large Birks jewellery store at the corner of Jasper Avenue and 104 Street.
Holt Renfrew expanded the Jasper Avenue store in 1971 to include a new facade. In 1982, the company moved its Edmonton store into the base of the new Manulife Place tower at 10180 101 Street, which became arguably the most upscale shopping centre in the city.
The future of the Manulife Place, as well as downtown Edmonton, is now more uncertain than ever. Holt Renfrew’s vacating downtown Edmonton leaves a huge hole in the core, and the city will lose its only true luxury ‘department store’. The Manulife Place has seen several prominent store closures over the past couple of years, including a Birks jewellery store and German luxury brand Escada. Sources say that menswear retailer Henry Singer will relocate its Manulife Place store to the nearby ICE District, and that the large Zenari’s cafe on the ground floor of Manulife Place, across from Holt Renfrew, will also be relocating.
INSIDE THE WOMEN’S HUGO BOSS BOUTIQUE AT HOLT RENFREW IN EDMONTON. PHOTO: YELP
SECOND-FLOOR MANULIFE PLACE ENTRANCE TO HOLT RENFREW IN EDMONTON. PHOTO: YELP
Downtown Edmonton is seeing a massive amount of construction, including for a new LRT line along 102 Avenue that is located directly in front of Holt Renfrew’s Edmonton store. Access issues may have also played a part in the decision to close the store, as construction will be ongoing to an extended period of time.
ORIGINAL BRANDING/LOGO ON THE STORE AS IT WAS WHEN IT OPENED IN THE EARLY 1980’S. PHOTO: GOOGLE
Holt Renfrew was said to have been considering several options to remain in the Edmonton market. In 2013-2014, plans were drawn for an overhaul of the adjacent Edmonton City Centre retail complex that would have included a two-level Holt Renfrew store of nearly 100,000 square feet with expansive frontage onto Churchill Square. A Target store would have been another anchor in the centre, though plans were shelved because of delays and a crash in oil prices, not to mention the exit of Target from Canada in early 2015.
MANULIFE PLACE IN EDMONTON WITH HOLT RENFREW AT ITS BASE. PHOTO: LOOPNET.COM
Holt Renfrew was also said to have been in negotiations with West Edmonton Mall over a period of several years with several potential spaces being considered. One potential option would have been constructing a large Holt Renfrew store where the mall’s T&T grocery store is, with the store expanding southward to the retail component of the mall where Louis Vuitton will soon be opening its store. Another option was a newly-built store near the mall’s ‘Phase 1’ with an entrance onto a new marble-clad renovated section which was started in 2014 — construction was said to have started on spec for a large Holt Renfrew store, with the space eventually being leased to Cineplex-owned entertainment concept ‘The Rec Room’.
Louis Vuitton, which currently operates a concession inside Edmonton’s Holt Renfrew and recently announced that it was relocating to West Edmonton Mall, is said to be responsible for more than half of all retail sales at Holt Renfrew’s downtown Edmonton store. Sales in the Vuitton concession said to be approximately $20-million annually. Given that Louis Vuitton stated that it would be closing its downtown Holt Renfrew concession in December of this year, several industry insiders correctly predicted that the downtown Edmonton Holt Renfrew store would close shortly thereafter and partly as a result.
LOUIS VUITTON CONCESSION BOUTIQUE INSIDE OF HOLT RENFREW IN EDMONTON. VUITTON WILL CLOSE THIS STORE IN DECEMBER AND WILL ALREADY HAVE HAD A STORE AT WEST EDMONTON MALL FOR SIX MONTHS. HOLTS WILL CLOSE A FEW DAYS AFTER VUITTON SHUTTERS FOR RELOCATION. PHOTO: LOUIS VUITTON
The 4,600 square foot Louis Vuitton store at West Edmonton Mall will open on June 8 of this year, and West Edmonton Mall could end up successfully negotiating deals for brands carried at Holts that might be looking to open standalone stores. Canada Goose recently announced that it would be opening a flagship store at West Edmonton Mall with its own ‘cold room’, and landlord Triple Five is said to have been in negotiations with other world-renowned luxury brands to open stores near Louis Vuitton. Given the high sales numbers of Gucci products at the downtown Edmonton Holt Renfrew store, there’s a possibility that Gucci and similar brands could end up opening at West Edmonton Mall, for example.
There’s also the possibility that Nordstrom would consider, again, opening a store at West Edmonton Mall. Such a store could house several of the major brands currently carried at downtown Edmonton’s Holt Renfrew. Gucci, for example, operates a 2,000 square foot concession at Nordstrom’s CF Toronto Eaton Centre store, and some better Nordstrom locations carry top brands such as Balenciaga, Dior, Saint Laurent and David Yurman. Sources say that in 2014 Nordstrom was in talks with Triple Five to open a store at West Edmonton Mall in a proposed retail wing that would have extended south of the mall’s entrance 50, with Nordstrom fronting onto 87 Avenue.
FORMER LOUIS VUITTON FRAGRANCE POP-UP (FAR LEFT OF PHOTO) WITH CONSTRUCTION SIGNAGE FOR NEW BOUTIQUE (TO THE RIGHT). PHOTO: CHRISTOPHER LUI
According to an annual report that we were able to locate from 1954, Holt Renfrew also once had stores in Hamilton and London Ontario, as well as multiple units in Montreal and Quebec City. Holts also operated a network of smaller storefronts in several major railway hotels including the Chateau Frontenac in Quebec City, the Sheraton Mt. Royal in Montreal, the Chateau Laurier in Ottawa, the Royal York Hotel in Toronto, and at the MacDonald Hotel in Edmonton. In the early 1990’s, Holt Renfrew operated a 900 square foot accessory boutique at the Chateau Whistler Hotel in Whistler, BC.
When the Edmonton store closes early next year, Holt Renfrew will operate seven stores in Canada, which will become six with the closure of a Montreal storefront that has operated there since 1937.
As part of Holt Renfrew’s focus on large-format stores, the company’s 83,000 square foot store at 1300 Sherbrooke Street West in downtown Montreal will be closing in the spring of 2020, as confirmed by Holt Renfrew. That closure will coincide with the completion of the newly merged ‘Holt Renfrew Ogilvy’ store at 1307 Ste-Catherine Street West which, when completed, will become the company’s largest store at about 250,000 square feet. Holt Renfrew Ogilvy recently unveiled a 28,000 square foot concourse-level beauty floor as well as a 40,000 square foot men’s fashion floor, with the store’s ground floor set to feature concessions for some of the world’s top luxury brands, including a significant Chanel presence as well as large storefronts for brands such as Louis Vuitton, Hermes, Gucci, Prada and others.
Holt Renfrew has been investing more than $400-million into its store network. When all is said and done, the Vancouver flagship, which has expanded to more than 190,000 square feet, will have been about 90% renovated from its 2007 format with more than twice the number of leased vendor shops. WWD reports that the store is tops in the chain with sales estimated to be $400-million annually.
Holts’ 190,000 square foot flagship store at 50 Bloor Street West in Toronto is seeing an overhaul that will include a new facade and renovated departments — a 12,000 square foot concourse-level beauty hall was recently unveiled, and the store’s ground floor will become something of a ‘shopping mall’ with a collection of the world’s top luxury brand boutiques. A standalone 16,500 square foot men’s store will close after a new 25,000 square foot men’s store is constructed on the third floor of the 50 Bloor flagship.
The Yorkdale Holt Renfrew store in Toronto is seeing a 10,000 square foot expansion that will include new boutiques for Dior, Fendi and a world of Gucci boutique, with all three featuring mall-facing entrances as well as access from within the store’s newly renovated men’s department. WWD reported that the store does sales of more than $250-million annually and that number could surpass $300-million when the store’s renovation is completed next year, including updates to its second level and accessory areas.
In Calgary, Holt Renfrew is expected to continue renovating the store though it appears to have been put on a bit of a hiatus. A new restaurant and personal shopping suites were to have been added to the store’s fourth level which is currently not used for retail space. Calgary’s 150,000 square foot Holt Renfrew store also lost Louis Vuitton as a concession when Vuitton relocated to the suburban CF Chinook Centre in October of 2018. The Calgary economy has been struggling since oil prices tanked in 2014, and Saks Fifth Avenue opened a 115,000 square foot store in February of 2018 at CF Chinook Centre as well — Holt Renfrew is the clear market leader of the two in terms of designer offerings, with Saks lacking luxury ready-to-wear brands in its new Calgary storefront. Calgary will soon be able to boast that it has a Saks Fifth Avenue store, Holt Renfrew and a Nordstrom store, none of which will have full-line stores in Edmonton when Holts closes its Manulife Place unit in January.
We’ll report back with updates as the Edmonton store prepares to close, and we’ll photograph the store in the fall prior to its closing in January 2020.
Underwhelming once again might be the best way to describe the 1.7 per cent annual increase in Canadian retail apparel sales during 2018, says a North American retail expert.
Randy Harris, President and Owner of Trendex North America, said the increase came on top of a 1.4 per cent increase in 2017 Canadian retail apparel sales.
“Growth in the 2018 market was driven by significant increases in both ecommerce and luxury apparel sales. During 2018 men’s apparel sales increased by 3.5 per cent in 2018, while women’s sales increased 1.4 per cent, sales of juvenile apparel decreased by 0.8 per cent. Canadian retail apparel sales during 2018 totaled $30.9 billion. Women’s apparel accounted for 55 per cent of total apparel sales.”
ARITIZIA’S BLOOR STREET FLAGSHIP STORE PHOTO: CRAIG PATTERSON
The Sarasota, Florida-based company, which has been around for 27 years, monitors the Canadian and Mexican retail clothing markets.
“There were no new trends in 2018. They were continuations of recent trends. Did I see anything brand new coming in the market or affecting the apparel market? No. But I did see continuation of the growth, for example, of the luxury apparel market. We saw the continuation of the athleisure market. We saw the continuation of the ecommerce market. And we continued to show that consumers were not really trading up or down but they were moving sideways within channels of distribution,” said Harris.
“In most industries there is a trend of consumers trading up or trading down. That has not happened in clothing in general. What people have done they for example a couple of years ago stopped going to Sears but then they went to Winners. That isn’t really trading down. It’s trading within a channel. Most of the market is concentrated in the middle of the market and people are moving all around in that because there’s no consumer loyalty.”
Harris said the other major trend that is continuing is the growth of off-price retailers – selling brand names at a discounted price. Winners, The Rack (Nordstrom), Marshalls all define the off-price channel which is the fastest growing channel for apparel in the country.
“During 2018, off-price stores was again one of the three channels whose share increased. The increasing number of Winners, Marshalls, Off-Fifth and The Rack stores served to drive the channel’s share increase. Sporting Goods stores also continued to gain share, while the “all other” outlets channel, which includes Costco and all internet retailers, including Amazon Canada, Frank + Oak and Indochino, not unexpectedly gained share,” said the report.
PHOTO: MARSHALLS VIA FACEBOOK
“The 10 largest apparel retailers collectively accounted for 31.4 per cent of 2018 apparel sales. Winners with 271 stores at the end of Q4 2018, continued to be Canada’s largest apparel retailer. Its share increased from 6.6 per cent in 2015 to 7.7 per cent in 2018. Retailers gaining share in 2018 included Winners, Old Navy and H&M. Retailers losing share in 2018 included The Gap, and the conglomerate Reitmans (Canada) Ltd.”
In his Canadian Apparel Insights Report, Harris said the 3.5 per cent growth in men’s apparel was driven by sales increases in all men’s categories with the exception of suits/sport coats (-4.4 per cent). Sales of pants/tops the most important men’s category increased by three per cent. The three men’s categories registering the largest sales increases during 2018 were other men’s clothing/ workwear (+8.1 per cent), accessories (+6.6 per cent) and outerwear (+5.7 per cent).
In the women’s market, other clothing (-3.8 per cent) and lingerie (-1.6 per cent) were the only two categories to register sales declines. Sales of pants/tops, the most important women’s category, increased by only 0.6 per cent, while fashion accessories (+8.3 per cent) and outerwear (+4.3 per cent) reported the largest category sales increases, according to his report.
Harris said the luxury market has seen a dramatic increase in the number of retail outlets whether that be on the high streets like Bloor in Toronto or in Vancouver.
“The malls have also added luxury retailers. In a sense the luxury retailers have come to the people. They don’t have to come downtown. They’re now out in Yorkville,” said Harris.
Harry Rosen Store front with Bloor Street Sign in Toronto, Ontario.
“You also have an influx of new foreign luxury apparel retailers and those are drawing interest. People had never had a chance to buy from them. They knew about them but now they’re here and they’ve added a chance to do that. That has helped I think immensely. It’s more availability than anything else that’s driving it.”
“One more thing. The continual influx of foreign tourists especially from places like Japan and China where we’ve had a steady growth of people coming in. These people flock to Canadian luxury retailers because of the value of the Canadian dollar.”
Harris said the trends in the retail industry will likely continue this year but if in the second half of the year the Canadian economy moves toward a recession there might be some cutback in the growth that has been experienced in some segments.
“The growth of the Canadian apparel market is highly correlated to the growth of Canada’s GDP and if Canada’s GDP all of a sudden starts tanking that will have some effect on apparel sales, especially we believe at the luxury end of the market,” added Harris.
Unique Chinese luxury brand Sheng Tang Peony has entered the Canadian market with its first storefront on Toronto’s Yorkville Avenue. The boutique features a range of fashions and accessories for both women and men, and is one of only a handful of locations globally for the esteemed brand that features some handmade pieces that can take months to create. It’s another notch in the belt for Toronto’s Yorkville Avenue, which is transforming to become one of Canada’s leading luxury retail destinations.
Sheng Tang Peony recently opened in a 1,300 square foot storefront in the 99 Yorkville Avenue complex in Toronto, featuring an upscale interior that includes antique Chinese furniture and fixtures. A wood dressing room screen is hundreds of years old, as are fixtures such as a wall carving. Walnut wood fixtures throughout the space create an elevated look with edgy artwork featured throughout. Contained within are impressive artisan fashion pieces as well as accessories and beautiful jewellery, some of which is priceless.
PHOTO: CRAIG PATTERSON
Designer Sara Zhang founded Sheng Tang Peony 11 years ago in Shanghai and it has since branched out into a network of 11 locations in China and Taiwan in an exclusive partnership with the prestigious Aman Resorts.
The Toronto boutique sells a range of beautiful ready-to-wear pieces as well as made-to-order pieces that include fashions and even furniture. Sheng Tang Peony utilizes high-end and luxurious silk, (including mulberry silk) cashmere and some linen in its designs.
Many of the ready-to-wear pieces in the store feature a loose and fluid Chinese-inspired design, which can be worn both in the day and evenings. Some pieces are simply designed using luxurious fabrics that include silk, linen and cashmere. Other pieces are more ornate, featuring luxurious embroidery that includes imperial embroidery techniques on silk, silk organza, silk velvet, and gambiered silk, which is a lacquered silk treated in a special mud to create a unique look and texture. A range of men’s fashions are also available, ranging from simple designs in luxurious fabrics to more ornate designs with hand-embellished detailing. Artisans in China hand-make all pieces for the brand.
PHOTO: SARA ZHANG VIA FACEBOOK
PHOTO: SARA ZHANG VIA FACEBOOK
Some might be tempted to display a Sheng Tang Peony garment rather than wear it — one hand-embroidered vest for women in the Toronto store features intricate designs including 18-karat gold embroidery and semi-precious stone buttons. Other designs are less costly and feature a range of designs that range from simple to ornate.
A wide range of jewelry, many pieces being one-of-a-kind, feature filigree and kingfisher feather colouring which lasts hundreds of years without discolouration. Kingfisher feather colouring is a long-lost craft from imperial artisans that Ms. Zhang revived, with all feathers collected from Sheng Tang Peony’s bird farm. The production process is lengthy, and the effect is dramatic.
A range of cufflinks and earrings were made from ancient pieces of china that were found in porcelain kilns administered by governments in imperial dynasties. That includes antique bowls and vases that Sheng Tang Peony’s designers have incorporated into modern cufflinks and earrings, utilizing 925 silver. Other jewellery pieces are made from silver, 18k gold or white gold and in some cases, gold overlay. Included as well are precious and semi-precious stones. Several pieces in the store are antique and are technically not for sale and are displayed to showcase beauty and heritage of the craft.
PHOTO: SHENG TANG PEONY
Sheng Tang Peony’s handbag collection, which is handmade with plant-dyed rattan, come in a range of styles. Products are designed to be durable and to last for years, with many featuring smooth mango wood handles in a range of styles that can be worn casually or to more formal events.
A collection of high-quality silk scarves are available in the store, ranging from smaller handkerchiefs to larger-style multi-wearable silk scarf. Sheng Tang Peony also has a collection of large, high-end embroidered scarves called “Kashmir” that are made for charitable purpose to support children in conflict zones. Some can be worn as a shawl. Much of the product is colourful with traditional Chinese designs, differentiating Sheng Tang Peony from other luxury stores located in the area.
Sheng Tang Peony says that each piece is unique and one-of-a-kind, embracing “quality over quantity”. The brand is vertically integrated as it owns its own silkworm farm that makes silk into wearable fabric, and designer Sarah Zhang designs each piece individually. It’s all part of a dedication to history, heritage and art, which are central concepts for the brand.
PHOTO: SHENG TANG PEONY
The brand describes its designs as being “infused with contemporary oriental style and ingenious delicateness to showcase a revolutionized and innovative presentation of the beauty that is ‘Made in China’”.
Ms. Zhang is also a contemporary Chinese artist who was born into a textile family in China’s Jiangnan region, which is known for its textile designs through various dynasties over the centuries. She began creating designs as a child, including creating ornate embroidery designs that reflect the brand’s current offerings. Her love for the craft led to her founding the Sheng Tang Peony brand in 2008.
PHOTO: SHENG TANG PEONY
PHOTO: SHENG TANG PEONY
The new Sheng Tang Peony boutique is a welcome addition to Toronto’s Bloor-Yorkville area. The store offers products not found in other luxury retailers in the neighbourhood, and it is located alongside some of the world’s leading luxury brands. Next door is a two-level Christian Louboutin boutique that opened in the summer of 2016, which kicked-off other luxury brand announcements for the street. In November of 2017, Chanel opened an impressive 8,550 square foot storefront and a couple of weeks ago, Brunello Cucinelli opened its largest store in North America in First Capital Realty’s 102-108 Yorkville Avenue complex. Versace, Stone Island and other tenants will join it this year.
Other luxury brands on Yorkville Avenue include Off-White, which opened its first store in North America at 83 Yorkville Avenue in early 2017. A Kiton boutique, operated by multi-brand retailer V Hazelton, is steps away from the only Canadian storefronts for luxury watch brands Richard Mille and Audemars Piguet. Yorkville Avenue will continue to see more luxury brands open stores when First Capital Realty redevelops its 101 Yorkville Avenue complex that will include space for three large flagship retailers as well as other spaces for retailers and restaurant concepts. First Capital Realty will also eventually add upscale tenants to other buildings it owns in the area, while other landlords are also upgrading their properties in anticipation of a flood of affluent residents descending on the area which will become one of Canada’s top clusterings of luxury brand stores.
Sheng Tang Peony is the latest international brand to enter the Canadian market by opening a retail store. Last year, more than 30 international brands entered Canada by opening storefronts, down from a record of more than 50 brands in 2017. It appears that 2019 could surpass last year’s number of international brands opening stores, with more announcements to come in the weeks ahead.
Uniqlo Expands Flagship for Colourful First-in-Canada UT Shop-in-Store: Japanese fashion retailer Uniqlo has expanded its flagship store at CF Toronto Eaton Centre to include the first shop in Canada dedicated to Uniqlo’s UT graphic t-shirt collection. Uniqlo partners with popular brands to produce limited edition t-shirts, with many styles selling out quickly.
The new UT corner at CF Toronto Eaton Centre’s Uniqlo flagship is located on the second level of the store. One accesses the new 4,500 square foot UT shop by taking escalators up to the second level, where they are greeted with half a flight of steps into a bright and busy space housing a range of t-shirt styles from Disney and other brands.
The space itself features mirrored ceilings and walls, as well as digital screens and a moving ticker-tape. The shop has become the most vibrant space in any Uniqlo store in Canada from a store design perspective. Space for the new shop was created by annexing existing space in an adjacent office tower.
Jeff Berkowitz of brokerage Aurora Realty Consultants handles Uniqlo’s real estate in Canada, and negotiated the lease for the CF Toronto Eaton Centre expansion.
Uniqlo’s CF Toronto Eaton Centre flagship was the first to open in Canada in September of 2016, spanning 33,400 square feet over two levels and with the most recent expansion, it is now more than 38,000 square feet. A second flagship store opened a month later at Toronto’s Yorkdale Shopping Centre. Uniqlo has since expanded into the Vancouver market where it now operates four stores, and the retailer now operates seven stores in the Greater Toronto Area. More store announcements, including outside BC and Ontario for the first time, are expected to be made soon as landlords confirm leases have been executed.
Abercrombie & Fitch Unveils Updated Canadian Flagship Store Design at CF Toronto Eaton Centre: US fashion retailer Abercrombie & Fitch has opened the third location of its kind in the world to feature the brand’s updated store design, located at Toronto’s CF Toronto Eaton Centre.
The 8,950 square foot single-level store is located on level two of the busy shopping centre, near the street-level entrance to Queen Street West and across from an under construction Apple store that will open in several months. CF Toronto Eaton Centre is North America’s busiest shopping centre with nearly 54-million annual visitors, according to Retail Council of Canada’s most recent Canadian Shopping Centre Study.
The updated store design features a wood facade with a prominent circular window featuring the new A&F logo (first used in the early 1900’s) in large gold metal letters. The interior of the store features a shop-in-shop housing a ‘fragrance apothecary’ as well as capsule-like dressing rooms with individual controls for lighting and sound. The space reflects the brand’s updated positioning that is brighter than the previous location.
A cohesive palette of modern, tactile materials such as cork, bronze, galvanised steel, concrete, ‘vegan leather’, wood and marble are featured throughout the store that includes fashions for both men and women. CF Toronto Eaton Centre also features a standalone Abercrombie Kids storefront on the same level. Leading retail construction build specialist Amachris built the Toronto flagship store, providing Abercrombie & Fitch with comprehensive project management and general construction services. Amachris is known for its excellent all-inclusive services which are tailored to meet each client’s specific requirements. Amachris also built the nearby Abercrombie Kids store. Last month we profiled Amachris, which celebrated its 15-year anniversary.
The first of the new-look Abercrombie & Fitch store opened at Easton Town Centre in Columbus, Ohio in February of 2017 and a second opened in August of 2017 at Tyson’s Corner in suburban Washington DC. CF Toronto Eaton Centre is the first in Canada to feature the updated store design.
Casper Secures 1st Vancouver Retail Location: New York City-based sleep brand Casper is now building its first showroom in Vancouver in the city’s Kitsilano area. It will be the third to open in Canada after two storefronts opened in Toronto last year.
Casper opened its first Canadian location in the spring of 2018 at Toronto’s CF Sherway Gardens. That was followed by its Canadian flagship at 342 Queen Street West in Toronto, which also houses the brand’s Canadian headquarters. Casper recently announced that a Canadian manufacturing facility is now producing mattresses for the local market.
Casper’s showrooms feature several ‘nap houses’ displaying the brand’s range of products that include mattresses-in-a box as well as pillows, bed sheets, bed frames, bedside tables and pet items.
In Canada, there are plans to roll-out more locations in British Columbia, Alberta and Quebec, as well as more in the Ontario market.
Casper was founded in New York City in 2014 as a direct-to-consumer online retailer and has celebrity backers including Leonardo DiCaprio, Tobey Maguire, Adam Levine and Ashton Kutcher. The company boasts sales in the hundreds of millions of dollars annually.
Square One 1st Major Shopping Centre in North America to Host ‘Ramadan Market’: The Square One Shopping Centre in Mississauga became the first major shopping centre in North America to host a marketplace for Ramadan last month.
The Ramadan Market at Square One, which was held April 26-28, was hosted by entrepreneur and business coach Salam Sudduf. It was a ticketed-entry event and it completely sold out. The market was located on the mall’s second level near a recently opened Uniqlo store.
A total of 39 Islamic brands showcased products, services and treats for the community in preparation for the month of Ramadan. One vendor even flew in from California, according to Catherine Llagas, Specialty Leasing Manager at Square One. The Ramadan Market experience also included workshops, a spiritual room, and special care for mothers and children. Square One Guest Experience was also a vendor at the market with a 5% gift card promotion for market attendees.
The community had many positive reviews about this year’s Ramadan Market, especially that it was held in a regional shopping centre, with Square One showcasing inclusivity and diversity, said Ms. Llagas.
Free Webinar on Key Wage and Hour Risks: A webinar to be hosted on June 12 from 11am-12noon, called On the Clock, Around the World, is being organized by L&E Global and will look at key wage and hour risks, including class actions, confronting the international retail sector today. Panellists include lawyers from Canada, the US, France, and the UK.
The webinar is being organized by L&E Global, an international alliance of management-side labour and employment firms. Ontario firm Filion Wakely Thorup Angeletti is the single Canadian member of the elite organization.
Hudson’s Bay Expands Men’s Luxury Brands at Queen Street Flagship: The Hudson’s Bay flagship store on Queen Street at the CF Toronto Eaton Centre in Toronto has added Italian brand Missoni menswear to its lineup of luxury men’s designers. The upscale department is located at the centre of the 100,000 square foot men’s floor on the fifth leveal of the massive Hudson’s Bay store.
Missoni joins other brands including Balmain, JW Anderson, Marni, Moschino and even a shop-in-store for UK fashion brand Paul Smith. Hudson’s Bay Queen Street has offered men’s luxury brands for several years now with a selection rivalling its Saks Fifth Avenue store that is connected within the same building.
Currently the Toronto flagship is the only Hudson’s Bay store in Canada to include an expansive offering of pricey men’s brands, with some prices being well into the thousands. The downtown Vancouver Hudson’s Bay flagship also features a considerably smaller offering. Both the Queen Street and downtown Vancouver Hudson’s Bay stores feature luxury women’s department ‘The Room’, which houses some of the world’s most prestigious luxury brands in elevated environments — the Toronto Queen Street ‘The Room’ is located on the third floor, with the Vancouver department located on the second floor of that store.
KingSett Capital Acquires Massive Atrium Toronto Complex from H&R REIT: Last week H&R REIT announced that it had sold the Atrium complex in downtown Toronto for $640-million. The 1.1-million square foot office and retail complex includes more than 150,000 square feet of retail space over three levels.
Atrium occupies an entire city block on the north side of Dundas Street bounded by Yonge Street to the east and Bay Street to the west and Edward Street to the north. Its retail podium spans more than 150,000 square feet over three levels and houses a diverse range of retail tenants. Muji recently unveiled its largest flagship store outside of Asia at Atrium with a frontage onto busy Dundas Street West. There’s a Jordan brand store at 306 Yonge Street with Yonge Street and concourse access in Atrium, and other centre tenants include the OLG Prize Centre and Canada Post, as well as food and beverage options such as Red Lobster, Pickle Barrel, Spring Rolls and ‘Concourse Eats,’ which is the centre’s food court that is located on the Concourse Level. Above the retail podium is a substantial office component featuring three towers with more than 900,000 square feet of workspace.
The purchase price equates to a capitalization rate of 4.56%, and closing is expected to occur on June 6.
Atrium comprises of 595 Bay Street, 20 & 40 Dundas Street West, and 306 Yonge Street (housing the Jordan store) and is located at Canada’s busiest pedestrian intersection adjacent to Yonge-Dundas Square. CF Toronto Eaton Centre, which is the busiest shopping centre in North America with nearly 54-million annual visitors, is directly to the south.
H&R purchased Atrium for $344.8 million in 2011 and since the acquisition, has increased annual net operating income by $6.5 million.
KingSett Capital has been buying and selling properties throughout Toronto’s downtown core with some substantial plans for the redevelopment of some properties. It remains to be seen what’s planned for Atrium Toronto post-acquisition, and previous plans had included a vertical expansion to the centre’s office component as well as updates to Atrium’s retail component.
Atrium recently retained retail pop-up activator, pop-up go, to facilitate pop-up retail in several spaces in Atrium’s commercial podium, and we profiled the initiative recently in an article. As well, sister company Zenergy Communications helped coordinate the Muji flagship re-opening that included a PR/influencer program.
Dax Dasilva, founder and CEO of Montreal-based Lightspeed, has written his first book that maps out his personal journey with a motivational framework for leaders to create a better world. The book is called ‘Age of Union’ and is now available for purchase both as an e-book and in paperback format.
The book maps out Mr. Dasilva’s journey of individual realization with a goal of creating a better tomorrow, including his vision for positive global change while helping others discover their self-purpose. At a time when society is seeing growing division in areas of gender, religion, politics, and culture, the book highlights the importance of facing these challenges both quickly and cooperatively through meaningful individual acts to create unity. Mr. Dasilva refers to it as ‘unseparation’ in his book with a recognition that in the end, we’re all human on a journey together on this planet.
He also founded the cultural non-profit ‘Never Apart’ in 2015 that includes the Never Apart Centre in Montreal, which follows his passion for arts and creating a forum for the expression of varied perspectives. What resulted was a not-for-profit centre aiming to bring about social change and unity through cultural programming with a global reach and impact. Mr. Dasilva came out as a gay man at the age of 18 to his immigrant parents and as part of the process, he discovered his identity with the assistance of LGBT community centres which helped frame his vision for philanthropy.
“Age of Union began with my plans to open Never Apart where I could use my experience to inspire others and fuel unity across humanity, society, and nature,” said Mr. Dasilva. “With the words of this book, I hope to provide today’s changemakers with the tools they need to pave the path to a new age of connectedness that safeguards our world and all living things within it.”
Mr. Dasilva’s remarkable successes make the book especially compelling. He founded Lightspeed, the Montreal-based powerful cloud point-of-sale system for independent retailers and restaurants in 2005, and the company has grown exponentially into a company with more than 700 employees in eight cities with a presence in more than 100 countries. In March of this year, Lightspeed became one of the top 10 technology initial public offerings on the Toronto Stock Exchange.
LIGHTSPEED CEO AND FOUNDER DAX DASILVA PUSHING THE BUTTON TO COMMENCE TRADING ON THE MORNING OF MARCH 8, 2019. PHOTO: LIGHTSPEED VIA NKPR.
Lightspeed was founded on the premise of inclusiveness and diversity, which remains core to the ethos of the brand today, according to Mr. Dasilva. He explained how differences are celebrated in his company, and how those with varying backgrounds have helped shape the diversity and inclusivity in the company.
In his book Age of Union, Mr. Dasilva advocates that the time for change is now and that our choices are the catalyst. At a time of human-accelerated climate change and environmental degradation, not to mention other challenges, the book highlights the importance of facing these challenges quickly and cooperatively through meaningful individual acts that can unite all people, cultures, and living things.
Mr. Dasilva identifies critical moments in his own life that led to his understanding of the larger role he was to play in helping others become agents of change. That includes early influences from his parents, as well as connections he made with nature growing up in British Columbia that included joining the environmental battle to save old-growth forests as well as his own coming out. In university, Mr. Dasilva’s theological studies that drew him to convert to Judaism, and his extensive international travels further ignited his spiritual connection between body and soul.
The premise of Mr. Dasilva’s book is grounded in the Four Pillars of Unseparation —leadership, culture, spirituality, and nature. He discussed these in more detail.
Leadership: Mr. Dasilva explained how leadership unlocks the potential for individuals to be agents of change in ways both large and small, and how at a time of access to the internet and social media, we all have the opportunity to make a greater impact on the world through diverse talents that can help broaden leadership.
Culture: Mr. Dasilva discussed how culture influences behaviour and how it harnesses the potential of identity, diversity, and expression with the potential to unify and share awareness among people.
Spirituality: Recognizing a higher power while understanding the oneness of all things is a powerful thing, he explained, as faith results in the strength to act for positive transformation. Mr. Dasilva said that many are lacking spirituality as a base and how he was able to succeed in his various endeavours by learning from challenges and successes, and that his successes were greatly enhanced by recognizing something greater than humanity itself.
Nature: Mr. Dasilva explained how the time is now to help make the planet a better place — protecting our planet is critical not only for the future but for our own current endeavours that will ultimately make the world a better place now and for the future. Mr. Dasilva said that his years of living in British Columbia, including saving old-growth forests, helped him find his place in the world by recognizing how we are connected to our planet.
Mr. Dasilva said that he had considered adding a fifth pillar, Diversity, but realized that diversity is a common theme in the other four pillars and are ultimately key to helping the world become a better place.
Age of Union, as per its title, forms a unification of principals that can be used as guidelines for leaders to create a better world. Mr. Dasilva explained how there are plenty of books out there discussing each of the pillars separately, and he said that examining these in unison leads to more holistic success and life meaning. Mr. Dasilva concludes the book by listing 40 specific acts of union that will spark a better tomorrow.
DAX DASILVA AT LIGHTSPEED CONNECT 2018 IN UTRECHT, NETHERLANDS
Age of Union took about three years to write, said Mr. Dasilva. That included about a year of notes and transcription that was followed by a concerted effort to create the book. He also wrote the manifesto for his charitable Never Apart centre that led to a TED talk in 2016 that included discussion of how a day job and passion projects are all part of an authentic individual.
PARK ROYAL SOUTH WITH PARKING STRUCTURE ABOVE (GLASS PANELS INSTALLED TO MODERNIZE). PHOTO: PARK ROYAL VIA FACEBOOK
Park Royal Shopping Centre in West Vancouver, B.C. opened in the fall of 1950 as Canada’s first department store anchored shopping centre and today it continues to evolve with new retailers coming on board and an impressive residential development underway as well on its site.
The mall is just under 1.5 million square feet with more than 225 shops, restaurants and services.
PARK ROYAL NORTH WITH STEVE NASH SPORT CLUB ENTRANCE. PHOTO: LEE RIVETT
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PARK ROYAL NORTH WITH STAND ALONE STORES, SAKS OFF FIFTH AND BANANA REPUBLIC. PHOTO: LEE RIVETT
“We have something for everyone here,” said Shanon Thornley, Senior Director, Retail Leasing for Park Royal. “Usually when people think of shopping malls, they think fashion and maybe some anchors. We really have everything. From unique fashion, such as BC’s only Simons department store to electronics, grocery & dining. We even have yoga, fitness and now entertainment too!”
“Sales are just over $1,000 a square foot right now. Our current occupancy is 99 per cent.”
Park Royal is located at the foot of the Lions Gate Bridge connecting it to downtown Vancouver.
The key to successful shopping centres is their mix of offerings and their ability to constantly change and add new retailers. The biggest news for Park Royal is the addition of Cineplex which features 11 auditoriums, including four VIP Cinemas, with about 1,200 seats and a variety of movie going experiences including all recliner seats, UltraAVX™ and D-BOX. Exclusive to Cineplex, VIP Cinemas is an adults-only movie-going experience where guests can kick back, relax and have their food and beverage orders delivered right to their luxury recliners.
RECENTLY OPENED VIP CINEPLEX THEATERS. PHOTO: LEE RIVETT
RECENTLY OPENED HILLS DRY GOODS IN PARK ROYAL SOUTH. PHOTO: LEE RIVETT
New retailers in the past year have included Vancouver-based Hills Dry Goods, a Lululemon men’s store, PetSmart, and a third Starbucks location. Taiwaneese women’s fashion brand Douchanglee opened last year, as well as The Shoe Company which expanded and relocated.
New retailers opening this year include Bailey Nelson, Chatime, Skinfolio, and Bushi by Jinya. As well, store relocations and expansions are planned for Roots, Tommy Bahama and SoftMoc.
“Those are the tenants that are under construction or are going to be coming soon. The other ones we can’t announce yet. There’s other exciting retailers we’re working with that will be announced soon,” said Thornley.
Since 2013, Park Royal has been expanded by about 370,000 square feet which included a new Village Main Street, a new fashion wing anchored by Simons, a new food court and now the Cineplex.
ONLY LA MAISON SIMONS STORE IN BC WITHIN PARK ROYAL SOUTH. PHOTO: LEE RIVETT
RYU, KATE SPADE AND MICHAEL KORS BELOW THE KEG RESTAURANT IN PARK ROYAL SOUTH. PHOTO: LEE RIVETT
Thornley said the company has invested $150 million in creating a new retail environment and upgrading Park Royal South and North.
“We’re looking to build on our solid fashion mix and expand our experiential uses,” she said. “The trends are about entertainment and experiential, such as adding more restaurants. Ninety-per cent of Millennials shop bricks and mortar. But for them to choose your location, you need to give them more reasons to come and have an experience while they’re doing their in-store shopping. Therefore, we are always considering new ways to add to the experience at Park Royal.”
Construction of Gateway Residences Park Royal has begun, and it will include more than 200 rental residential units, 29,000 square feet of commercial, daycare and public plaza located at the corner of Taylor Way and Marine Drive. It will open in the spring of 2021.
CONSTRUCTION SITE OF GATEWAY RESIDENCES. PHOTO: LEE RIVETT
NEWLY RENOVATED PART OF PARK ROYAL NORTH, INCLUDING PET SMART, CHIPOTLE, LONDON DRUGS AND LOBLAWS CITY MARKET. PHOTO: LEE RIVETT
“It’s incorporated right into the current footprint of Park Royal. It’s taking the space that was formerly a standalone White Spot restaurant. The White Spot restaurant resided at the corner of Marine Drive and Taylor Way from 1955 until 2014 when it was moved just a little ways west,” said Thornley.
According to Park Royal’s website, the shopping centre was conceived in the late 1940’s by British Pacific Properties (BPP), a company owned by the Guinness family, best known for their world-famous Guinness beer brewed in Britain and Ireland. “As a matter of fact, the origin of the name ‘Park Royal’ is related to a Guinness brewery. At the time the shopping centre was being built, the then head of the Guinness family, the Earl of lveagh, suggested the name because the British brewery was located in the ‘Park Royal’ District of London,” it says.
“Prior to Park Royal being conceived, BPP constructed the Lions Gate Bridge in the 1930’s in order to link their large real estate holdings on the North Shore to the Vancouver mainland. This opened up residential development across the North Shore through the 1940’s, the need to provide the community with stores and services became apparent and the vision of Park Royal was born.”
TRATTORIA (ITALIAN KITCHEN), ARITZIA AND FOREVER 21 IN PARK ROYAL SOUTH. PHOTO: LEE RIVETT
THE VILLAGE AT PARK ROYAL. ALL PHOTOS: LEE RIVETT
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This first phase of Park Royal included Woodward’s department store, a Woodward’s food store and 25 other stores and services. The total project was 120,000 square feet built on 11.5 acres for a cost of $1.5 million.
The Village at Park Royal, an exclusively open-air shopping area, opened in September 2004. Building on the success of The Village, Park Royal embarked on an expansion of this unique outdoor environment to the east and completed its newest outdoor village retail expansion in 2014, says the shopping centre.
In October of 2015, a renovation and redevelopment of all of Park Royal South was completed with the opening of La Maison Simons as its newest anchor. In 2016, Park Royal North underwent an entire change, introducing a new Loblaws City Market as well as Steve Nash Sports Club, a new BC Liquor Store and Saks OFF 5TH which was completed in late 2017.