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Uniqlo On Track for Canadian Debut

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Popular Japanese retailer Uniqlo is on track to open its first two Canadian store locations this fall in Toronto. Representatives were in Toronto yesterday to present a preview of Uniqlo’s fall collections, as well as provide details about the new Canadian stores. According to Uniqlo’s Canadian COO as well as its Canadian broker, the Japanese brand will eventually expand throughout Canada. 

Uniqlo Canada Chief Operating Officer Yasuhiro Hayashi met with the press to discuss the new stores, as well as to profile the fall collection which, because of its technology, will provide warmth in cold Canadian winters. The brand’s ‘Heattech‘ innerwear line features moisture-wicking fabric that retains heat, and also features anti-odor properties. Women’s and men’s collections range from casual to dressy, including a variety of very soft cashmere sweaters as well as light-weight down jackets and vests. Uniqlo’s fashions are known for being simple, affordable, and of high quality, and we predict that the company will do extremely well with its stores in Canada. 

Uniqlo’s first Canadian store location will open in late September or early October at CF Toronto Eaton Centre. An exact date hasn’t been set yet, according to Mr. Hayashi, as store construction can sometimes be unpredictable. The store will be located at the north end of the shopping centre between Nordstrom (opening September 16) and H&M, which recently saw a major expansion. Uniqlo will measure about 28,000 square feet over two levels, with access to the 10,000 square foot ground level being accessed from within CF Toronto Eaton Centre’s Yonge and Dundas Street entrance, as per the floor plan below. 

Uniqlo’s second Canadian store will open at Yorkdale Shopping Centre in October of this year, along with other retailers in the mall’s new $331 million 300,000 square foot wing that will be anchored by Nordstrom. Mr. Hayashi said he expects that location to open just before Nordstrom, which opens to the public on October 21. Uniqlo will occupy about 24,000 square feet over two levels at Yorkdale and will be a neighbour with another Japanese retailer, Muji

Mr. Hayashi explained that Uniqlo’s Canadian store expansion will be gradual, and that the company will look to create brand recognition before moving into new markets. Toronto is a terrific test market, he explained, given its size, influence and diverse population. 

Uniqlo’s Canadian broker, Jeff Berkowitz of Aurora Realty Consultants, said that he’s thrilled that Uniqlo is opening in Canada this year. He also explained that Toronto was picked as the introductory market for Uniqlo in Canada, and that he’s now looking at Western Canadian real estate opportunities as the brand looks to expand Canada-wide at a controlled pace. He explained that every major Canadian market could be a great market for the brand, and that as customers get to know it, Uniqlo will become a staple in Canadian wardrobes. 

Farla Efros, President of leading retail consultancy HRC Advisory, thinks that Uniqlo will be a big success in Canada. She described Uniqlo as being “fun, relevant and uplifting”, praising its product quality as well as its overall shopping experience and pricing strategy. She explained how Uniqlo’s value proposition fills a void in the retail landscape by bridging the gap between upscale boutiques and fast-fashion, describing the brand positioning as being distinct, with its brand values being “ageless and gender-neutral”. At a time when mid-priced retailers in Canada are being ‘squeezed’, Uniqlo’s fashion-forward, quality, price and newness will resonate not only with teens/tweens/Millennials/Generation Z, but also with modern working women and men seeking staple fashions at reasonable price points, she said. 

Can You Afford To Do Nothing As Fraud Increases?

Today, less than 1 in 10 merchants get more than half of their revenue from the mobile channel. But that number is projected to triple to nearly 1 in 3 merchants in just two years. What will be the impact on fraud prevention and fraud losses? 

The Fraud360 World Tour is coming to Toronto with sessions presented by the world’s leading fraud prevention and payment companies. 

Fraud360 Toronto | Thursday, June 23 | 8:30 am to 1:00 pm | Hyatt Regency

Attendees will have the opportunity to learn about fraud trends, global transaction insights, eCommerce data, changes in the payment landscape and further use this knowledge to protect their company from fraud. Discussions will include the future of fraud and payments and how these fraudsters are continually changing their tools and tactics to steal from businesses across the globe. Retailers will learn how important it is to stay ahead of these fraud trends in order to beat fraudsters at their own game. Join Ethoca, BlueSnap, and Kount, as they address the most pressing issues in payments and fraud today, while sharing their own experiences and tools. 

Attendees will see and hear informative presentations about the latest data and insights concerning eCommerce and mCommerce fraud prevention: 

•    You Have A Checkout Abandonment Problem & May Not Know It. Scott Fitzgerald, Senior VP of Marketing at BlueSnap, will discuss the issues that cause checkout abandonment, and what you can do as a business to convert more of your shoppers and visitors into buyers. $147B is at risk from checkout abandonment issues in the United States – how much are you losing out on?

•    Stopping Fraud & Improving Acceptance: Walking The Transaction Tightrope Fragment. Steward Macintosh, Director of North American Sales at Ethoca, will discuss the “transaction tightrope” and how to combine different tools and tactics to prevent fraud while also accepting and encouraging transactions. 

•    Detect & Deter: What Are Fraudsters Up To? Don Bush, VP of Marketing at Kount, will educate attendees on what fraudsters are up to and what they’re searching for next. Learning global criminal techniques and trends is essential to keeping your company’s revenue up and fraudulent transactions down.

Take this opportunity to network with others in the industry while also sharing best practices and tools for fraud prevention. Complimentary breakfast and lunch will be served. Registration is free and easy, reserve your spot today!

*This content was sponsored by Fraud360 World Tour. 

Canada’s Largest Home Improvement Centre to Open Next Week

Improve, a 320,000 square foot centre features 400 vendors, acting as a permanent year round home show.

An innovative new retail concept is opening on June 25 in Vaughan, Ontario, just north of Toronto. Called Improve, the massive 320,000 square foot centre features about 400 construction and design related businesses under one roof. The complex also includes meeting rooms, cafés, a 200-seat auditorium for product launches and 1,500 parking stalls. 

The centre features 38 categories of home improvement products, including cabinetry, lighting, fencing and fireplaces. Hundreds of companies have purchased space at Improve, including Creative Group Interiors, Canadian Stucco, Canaroma Bath and Tile, American Standard and Best Brand Appliances, among others. Improve describes its concept as “a win-win for retailers and consumers, making shopping easy for potential customers and providing maximum exposure for home improvement-based businesses”. 

Improve is located at the nexus of Highway 407 and Keele Street (address: 7250 Keele Street) in Vaughan, as per the map below. It is close to Highways 407 and 400 for motorists, and is also near the new York University subway station, expected to open in early 2018. 

CLICK FOR INTERACTIVE GOOGLE MAP

Several years ago, founder Oleg Chekhter found that while renovating his own home, locating products such as cabinets, countertops or lighting was very time consuming. He set out with two business partners to create a one-stop shopping experience for consumers. Such concepts exist in Europe and Asia, but is new to Canada. According to a description on Improve’s LinkedIn page: “An indoor mall is appealing to consumers, who would rather visit one location and avoid the time and hassle of having to drive all over the city in search of a particular product or service.”

Last year, the large electronic sign in front of Improve was awarded first place in the category of Electronic Message Centre at ‪‎CONSAC‬ National Sign & Graphics Tradeshow. It was created by Pride Signs Limited

AWARD-WINNING SIGN. PHOTO: IMPROVE, VIA LINKEDIN.

FLOORPLAN, VIA IMPROVE’S WEBSITE.

Due to the sheer size and number of vendors, Improve’s website breaks it down into searchable categories, also providing a map of the centre. The magnitude and selection of product could become overwhelming if a trip isn’t pre-planned, at least to some degree. Improve’s website also offers useful tips to renovators, for example, with a recent blog post discussing how to make ceilings appear higher. Planning ahead may also be useful given how potentially crowded it might get — Improve expects over 2,000 daily visitors once it opens to the public next week. 

Thank you Carlo Gon for notifying us of this topic.

F21 RED by Forever 21 Expands into New Canadian Markets

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Forever 21 is expanding its F21 RED concept into the province of Quebec, announcing a new location at Méga Centre Vaudreuil, near Montreal. It will be F21 RED’s fourth Canadian store, as the brand expands across Canada. 

The new Méga Centre Vaudreuil F21 RED store will measure 14,667 square feet, and will carry an assortment of fashion staples from each of Forever 21’s lines, including Forever 21, Forever 21 Men, Forever 21 Plus, and Forever 21 Kids. Méga Centre Vaudreuil is operated by real estate development company Harden

“As Forever 21 was deciding on how to integrate into the Quebec market with their F21 Red concept, Vaudreuil seemed natural, given the dynamic, young and family-oriented community,” said Jeffrey Berkowitz, Forever 21’s Canadian retail broker and president of Montreal-based Aurora Realty Consultants. “It was an easy decision to go to the Harden project.”

Aurora Realty Consultants represents Forever 21 and F21 RED in Canada and according to Mr. Berkowitz, the brand will expand by opening stores across Canada over the next two-to-three years. Longer-term, F21 RED will operate between 20 and 30 Canadian locations. 

F21 RED’s first Canadian location opened in the fall of 2015 at Devonshire Mall in Windsor, Ontario, and a second location opened soon after at Ottawa’s Place D’Orleans. In February of this year, a third location was announced for Highstreet in Abbotsford, BC, which will open this fall. 

F21 RED launched in Los Angeles in May of 2014 with a location in suburban Los Angeles, and is a sister brand to Los Angeles-based Forever 21, which operates almost 800 stores globally, including in Canada. 

Moncler to Open 2nd Freestanding Toronto Store

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Italian luxury brand Moncler will open its third freestanding Canadian store at 131 Bloor Street West (The Colonnade) in Toronto, according to plans released by Colonnade landlord Morguard. Toronto will join Las Vegas as the only North American cities to feature two freestanding Moncler stores.

The Bloor Street Moncler store will measure about 2,500 square feet, according to the Morguard lease plan, taking part of Sephora’s current 6,100 square foot space. The floor plan shows the remaining 3,842 square feet as still available for lease.

This summer, Sephora will relocate to a one-level, 8,900 square foot location at nearby 77 Bloor Street West. Construction on the new Moncler store is expected to commence shortly thereafter.

Moncler’s first freestanding Canadian store opened in the summer of 2014 at Toronto’s Yorkdale Shopping Centre, measuring about 2,525 square feet. A second Canadian Moncler location opened at 742 Thurlow Street in the city’s ‘Luxury Zone’ in December of 2015.

The Bloor Street Moncler deal was co-brokered by Northwest Atlantic Principal/Broker Dianne Lemm and Hanna Struever of Retail Portfolio Solutions in Los Angeles. Ms. Lemm also negotiated the Yorkdale Moncler deal with its landlord Oxford Properties.

Founded in Milan in 1952, Moncler is an apparel and lifestyle brand most known for its down jackets and sportswear. Moncler took its name from the abbreviation of Monestier-de-Clermont, an Alpine town near Grenoble, France. In 2003, the brand was bought by the Italian entrepreneur Remo Ruffini. Although founded in Italy, Moncler’s flagship store is on the Rue du Faubourg Saint-Honoré in Paris. Moncler currently operates 14 free-standing stores in the United States, including locations in Aspen CO, Atlanta, Bal Harbour FL, Beverly Hills, Boston, Chicago, Costa Mesa CA, Honolulu, Houston, Las Vegas (2 locations), New York City, San Francisco and Seattle.

Thank you to Urban Toronto‘s ‘ACT7’ and decisionSMART‘s Paul Amato for alerting us to Morguard’s updated lease plan, as discovered by Urban Toronto’s ‘pw20’.

Sarah Pacini Continues Canada-Wide Expansion, Plans More Locations

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Upscale Belgian women’s fashion brand Sarah Pacini is continuing its Canadian store expansion by opening new locations. In April of this year, the company’s first Western Canadian store opened at Park Royal in West Vancouver and last week, Pacini’s eighth Canadian store opened at Toronto’s Yorkville Village, formerly named Hazelton Lanes. 

The Sarah Pacini brand was founded 20 years ago in Belgium. The collection, made primarily in Italy, is distributed in 48 countries across five continents with more than 70 boutiques as well as department store shop-in-stores and wholesale accounts. Designs are simple and elegant, and are at a contemporary price point. The company has three primary corporate offices, with locations in Montreal as well as in Belgium and Ireland. 

The Yorkville Village store is located on the enclosed centre’s second level, alongside retailers Judith & Charles, Ophelia, Maska Mode, Andrews and newest retailer philip, which we profiled last week. The Sarah Pacini store features the brand’s newest look, with light walls contrasting dark wood fixtures, and a unique concrete floor treatment that almost looks like water. Pacini’s fashions are displayed extensively throughout the store — designs are simple and elegant with day and evening wear, as well as a selection of footwear, handbags and other accessories, and jewellery. The Sarah Pacini jewellery line is particularly notable, as it’s made in Canada and available at stores worldwide. 

Sarah Pacini will continue opening Canadian stores, according to international expansion director Said Boujmada. He confirmed that Sarah Pacini’s next store location will be opening at the McArthurGlen Designer Outlets in suburban Vancouver. This will be the second Canadian outlet location for the brand, following its outlet location at Premium Outlets Montreal, which opened in the fall of 2014. Sarah Pacini also operates full-priced stores in Montreal (four locations, Les Cours Mont Royal, 1061 rue Laurier Ouest in Outremont, CF Carrefour Laval and 4919 Sherbrooke Ouest in Westmount) as well as two Toronto stores (Bayview Village and, now, Yorkville Village) and at The Village at Park Royal in West Vancouver. Remarkably, Sarah Pacini currently operates only two freestanding stores in the United States, with units in New York City’s Soho and on North Beverly Drive in Beverly Hills, California. 

Aurora Realty Consultants represents Sarah Pacini in Canada. Broker Manon Parisien confirmed that the brand will continue to focus expansion plans on Vancouver and Toronto for 2016-2017, and will then look to other Canadian markets, depending on opportunities. Auora Realty Consultants has a team of brokers with Jeri Brodie assisting with the Yorkville Village deal, while Trevor Thomas assisted with Vancouver location negotiations. Ms. Parisien explained that although high streets are a target for the brand, enclosed shopping centres are also considered for new stores. According to Aurora Realty Consultants’ website, Sarah Pacini stores are generally in the 1,400 to 1,800 square foot range. 

Yorkville Village is in the process of adding new upscale retailers, as it overhauls its premises. We’ll be doing an in-depth feature in the centre’s progress this summer, as it prepares to debut its second phase. Landlord First Capital Realty is also redeveloping retail properties on nearby Yorkville Avenue, and we’ll also be profiling these as permitted over the coming weeks and months. 

Photos were supplied by Idea Workshop.

Shumaker Plans Store Expansion After Initial Success

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Canadian footwear brand Shumaker (pronounced ‘shoe maker’) will expand its base of freestanding stores after seeing success with its first locations. Shumaker has already opened eight locations in just eight months, with more to follow as it seeks space in busy shopping centres. 

The Shumaker brand is known for its contemporary, casual footwear for both men and women, and began in 1948 as a footwear manufacturer and distributor. The company, headquartered in Mississauga, has grown over the years and now boasts wholesale distribution at over 1,600 points of sale across Canada. Prices are considered to be moderate by footwear standards, and can be viewed on Shumaker’s e-commerce site

After seeing considerable wholesale success, Shumaker set out to open its own branded freestanding stores. Working with an in-house design team, the company created a store prototype featuring primarily white interiors with strong red accents, as well as contemporary fixtures and eye-catching facades. Images in this article, supplied by Shumaker, show the store design without footwear in order to provide design context. 

Shumaker’s first location opened in August of 2015 at Lansdowne Place in Peterborough, Ontario. Since then, about one store has opened per month, according to Shumaker’s Director of Operations, Ishan Singh. The retailer has opened seven freestanding stores in Southern Ontario, including locations in Barrie (RioCan Georgian Mall), Bellville (Quinte Mall), Hamilton (CF Lime Ridge), Ottawa (two stores: Carlingwood Shopping Centre and Place d’Orleans) as well as two Toronto area stores (Erin Mills Town Centre in Mississauga and CF Markville in Markham). 

The brand’s physical stores aim to impress and provide top-notch customer service, according to Mr. Singh. Shumaker’s website explains that its product is “quality-centred, value-driven and original” and that “Shumaker is built on the same family values that are found in homes across the country”, going on to say: “Resting on principles of respect, Shumaker provides unmatched customer service and a personalized shopping experience in a distinguished setting”. 

Moving forward, Mr. Singh explained that Shumaker will look to continue its growth momentum into the fall of 2016 and beyond, as it continues to seek out retail spaces for new store locations in Ontario. Shumaker stores are ideally in the 1,400 square foot to 1,800 square foot range and although shopping centre locations are a priority, Mr. Singh said that urban street front stores could be a possibility as well. 

New Child-Friendly Concept Attracts Mall Shoppers [With Video]

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An innovative new concept has launched in several Canadian shopping centres, and it’s driving traffic to malls by being an attraction to kids. Named Zazazoo, the plush animal ride rental company is looking to expand Canada-wide through franchising, after launching its first location near Ottawa in November of 2015. 

Founded by Melanie Lafreniere, Zazazoo rents out large stuffed animals that can be ridden throughout enclosed shopping malls. She explained how the concept is already driving traffic to shopping centres as a new attraction. She came up with the idea after recognizing that some children might not be keen on visiting the local mall, which in turn may limit parent’s shopping capabilities. 

Ms. Lafreniere says that she’d ideally like to be operating in 12 Canadian shopping centres by the end of 2016. Zazazoo launched at Les Promenades Gatineau last November and has since expanded to four locations, including Carlingwood Mall and St. Laurent Centre in Ottawa, and at Galeries de Sources in suburban Montreal. More locations are scheduled to open in the next few months, including at Ottawa’s popular Bayshore Shopping Centre

It’s not just children who ride Zazazoo’s stuffed animals, however. Some adults are enjoying the attraction as well and according to Ms. Lafreniere, one only has to be ‘young at heart’. She explained how Zazazoo brings smiles to people’s faces, young and old, adding a new element of positivity and fun to existing Canadian shopping centres — living up to its slogan ‘Made for Kids, Enjoyed by All’. 

*All photos by Zazazoo.

Chanel Opens Flagship Concession in Vancouver [Photos]

PHOTO: HELEN SIWAK OF @ECO.LUX.LUV

French luxury brand Chanel has opened a large ground-level boutique inside of Vancouver’s Holt Renfrew at CF Pacific Centre, replacing a previous location on the women’s upper-level designer floor. Although it’s technically a shop-in-store, Vancouver’s new Chanel concession is now Canada’s second-largest location, featuring the country’s first Chanel fine jewellery and watch boutique. 

The new Chanel concession measures about 5,060 square feet, and includes a separate 750 square foot area dedicated to fine jewellery and timepieces. Some of the fine jewellery prices are astronomical — a ‘Camillia’ diamond broach with ‘pigeon blood’ red rubies, for example, is priced at a whopping $3 million. The store, designed by Peter Marino, features several rooms and carries women’s ready-to-wear as well as accessories and footwear. 

Chanel is located in retail space formerly occupied by a Holt Renfrew salon and spa. Although Holt’s Dunsmuir Street facade now includes Chanel at its ground level, the Chanel boutique can only be accessed by the public through an entrance from within the Holt Renfrew store. 

The new Chanel boutique will join a number of expanding concessions on Holt’s ground level. Plans provided show a relocated Tiffany & Co. as well as Louis Vuitton, in retail space formerly occupied by a sports retailer. Holt Renfrew is in the process of expanding its 147,000 square foot Vancouver store to about 187,700 square feet, with the expansion expected to open towards the end of this year.

The former second-floor Chanel boutique opened inside of Holt Renfrew in the spring of 2007, when Holt Renfrew relocated to a considerably larger new space at Pacific Centre. Chanel’s shop-in-store, which originally only carried accessories and footwear, expanded to 1,900 square feet in 2010 to also carry ready-to-wear. 

Vancouver’s first freestanding Chanel location, measuring 1,300 square feet, opened in March of 1990 at 103-755 Burrard Street — now occupied by Coach. In May of 2000, Chanel relocated to a 5,000 square foot two level store at 900 West Hastings Street, which closed in the summer of 2010 due to poor sales, which some attributed to reduced cruise ship and tourist traffic. 

Chanel’s first Canadian store, measuring just over 3,000 square feet, opened in April of 1989 at 131 Bloor Street West in Toronto. A 4,200 square foot second level was added several years later to create the current 7,300 square foot Canadian flagship. In January of 2017, Toronto’s Chanel flagship will relocate to an 8,700 square foot retail space at 98 Yorkville Avenue, most recently occupied by retailer Teatro Verde. In Canada, Chanel also operates shop-in-store concessions within Holt Renfrew locations in Calgary, Toronto (50 Bloor Street West), Toronto (Yorkdale Shopping Centre), and in Montreal.

Saks OFF 5TH Announces 2nd Edmonton Location

Image: Saks OFF 5th

Saks Fifth Avenue‘s off-price division Saks OFF 5TH has announced that it will open a second Edmonton location, after announcing a first location less than a month ago. Saks OFF 5TH will open about 25 locations Canada-wide before 2018. 

The second Edmonton Saks OFF 5TH location will open at the Skyview Power Centre in the city’s northwest, near the affluent community of St. Albert. The 30,000 square foot store will open in a retail space currently occupied by Home Outfitters, which falls under the same Hudson’s Bay Company ownership umbrella as Saks. The Skyview Power Centre Saks OFF 5TH is expected to open in the spring of 2017, in partnership with landlord Triovest Realty Advisors Incorporated

Skyview Power Centre

Last month, Saks announced that it would open a 31,900 square foot Saks OFF 5TH at Edmonton’s South Edmonton Common in September of this year. The Skyview Power Centre OFF 5TH is the 14th announced Canadian OFF 5TH location, and the third for Alberta — an OFF 5TH location is also scheduled to open at Calgary’s CrossIron Mills in September of this year. 

Saks OFF 5TH opened its first Canadian stores in southern Ontario in March of this year.  

Alberta will also see the opening of its first full-priced 115,000 square foot Saks Fifth Avenue store in January of 2018 at Calgary’s CF Chinook Centre. Sources at Hudson’s Bay Company say that they expect Calgary to be the only Alberta city to have a full-priced Saks store. Saks Fifth Avenue opened its first two Canadian stores in February of this year in Toronto (CF Toronto Eaton Centre and CF Sherway Gardens) and a Vancouver store announcement is expected soon, according to sources at Hudson’s Bay Company.