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MUJI Announces Summer Metrotown Opening [Rendering/Floor Plan]

Minimalist Japanese retailer MUJI has announced that its Metropolis at Metrotown location in Burnaby, east of Vancouver, will open this summer. It will become the largest MUJI location in Canada, though that will be only temporary — MUJI will also open a Robson Street store in Vancouver this year, which will become one of its largest stores globally. 

The 7,770 square foot Metrotown MUJI will be on the mall’s ground level, down the hall from anchor Hudson’s Bay. Three separate retail spaces will be joined together to create the new store, which will be sandwiched between Change of Scandinavia and Wm. Anderson Agencies, and across the hall from Sephora and Disney as per the floor plan below. Japanese retailer UNIQLO will open up the hall this fall in a 20,630 square foot retail space.

Metrotown will be the first of two confirmed Lower Mainland stores for MUJI — a 10,000 square foot Robson Street flagship will also open later this year. The Robson Street store, which will replace The Gap at 1125 Robson Street, will become one of MUJI’s biggest locations. In North America, MUJI’s largest store spans 11,650 square feet on Fifth Avenue in New York City, and a 10,000 square foot Boston location opened in January of this year. MUJI’s largest store in the world, located in Tokyo, spans an impressive 38,000 square feet over three levels. 

Both Vancouver lease deals were coordinated/negotiated by Martin Moriarty and Mario Negris of CBRE Vancouver, as well as Arlin Markowitz from CBRE Toronto.

As of now, MUJI operates three Canadian stores, all of which are located in the Greater Toronto Area. MUJI’s first Canadian store opened in November of 2014 at ‘The Atrium’ at 20 Dundas Street West in downtown Toronto, spanning 4,400 square feet on one level. MUJI’s second Canadian store opened in November of 2015 at the Square One shopping centre in Mississauga, spanning 5,225 square feet. In October of this year, MUJI opened a 6,375 square foot unit in Toronto’s Yorkdale Shopping Centre

MUJI has big plans for Canada. In an interview with Retail Insider last year, Canadian President Toru Akita revealed that the company plans to operate between 15 and 20 stores in Canada by the year 2020. In the same interview, Mr. Akita also said that MUJI is considering opening an additional one to three stores in the Greater Toronto Area within the next year, which means that Toronto could house between four and six MUJI stores by 2018. 

MUJI operates 14 American stores, with more to follow as it expands in the US. Of the locations currently open, seven are in the New York City area, three are in the San Francisco Bay area, one is in Boston, and three are in southern California. 

Known for being innovative and its products being affordable and unbranded, MUJI carries various household items, furniture, appliances, stationery and apparel. With hundreds of stores worldwide (over 400 in Japan and about 400 internationally), it saves money by spending little to nothing on market research and advertising. MUJI is short for Mujirushi Ryohin, or no-brand superior items, and was founded in 1980 as the private-label brand of a major supermarket chain. 

Park Royal Announces Cineplex VIP Cinema 

(RENDERING OF THE NEW PARK ROYAL CINEPLEX VIP CINEMAS. IMAGE SUPPLIED)

West Vancouver’s Park Royal Shopping Centre has announced that in late 2018, Cineplex will open a VIP Cinema on-site. Canada’s top malls are increasingly adding non-retail attractions to attract consumers. 

The 44,000 square foot Cineplex will be located at Park Royal South as per the image below, and it will include 11 screens featuring a variety of movie-going experiences including UltraAVX™, D-BOX Motion Seats and VIP Cinemas in addition to the traditional Cineplex cinema experience.

Cineplex’s VIP Cinemas feature luxurious reclining seats, and are for adults only because they’re licensed to sell alcohol. Guests can order from a wide selection of wines, spirits and premium craft beers, as well as food such as popcorn, fresh salads, burgers, artisanal cheese plates, charcuterie boards and flatbreads. Items are available in the lounge, or can be delivered right to one’s theatre seat.   

IMAGE: MUSSON CATTELL MACKEY PARTNERSHIP

UltraAVX features a massive wall-to-wall screen, ultra-high definition digital projection and a powerful Dolby Atmos surround sound system. Cineplex’s D-BOX seats move in concert with what’s playing on the movie screen. Guests can customize their experience by controlling the intensity of the movement produced by their seat, using controls in the seat’s armrest.

“Cineplex compliments our best-in-class shopping and dining experiences and will be an attraction to those living at or close to Park Royal. The addition of Cineplex Cinemas Park Royal and VIP marks another major milestone in Park Royal’s commitment to enhancing the offerings in West Vancouver and the North Shore,” said Rick Amantea, Vice President of Community Partnerships and Development at Park Royal. 

A significant piece of authentic Squamish Nation public art will be installed in the mall near the theatre entrance, according to Chris Lewis, Spokesperson, Squamish Chiefs and Council. Park Royal South is technically located on Squamish Nation land.

Park Royal will be Cineplex’s fourth VIP Cinema in the BC Lower Mainland. Other VIP locations are in Abbotsford, Coquitlam, and at the new Marine Gateway complex in Vancouver. 

Cineplex currently operates 25 VIP theatres in Canada, and there’s a shopping centre connection — Canada’s first Cineplex VIP Cinema opened at CF Shops at Don Mills in Toronto in August of 2014. Adding theatres and other attractions to malls is a trend being seen among leading centres, as malls increasingly reposition as entertainment centres (with a focus on shopping, of course). 

Canada’s top shopping centres are now in the ‘entertainment industry’, adding non-retail amenities to attract and keep shoppers on site. It’s a trend discussed in a Retail Council of Canada shopping centre study released earlier this year. 

West Vancouver’s Park Royal, is unlike any shopping centre in Canada, featuring both indoor and outdoor components. The centre is in the process of an expansion and renovation which has seen the addition of many new stores, including La Maison Simons (opened October 2015) and this summer, off-price Saks OFF 5TH will open in ‘Park Royal North’. Opening later this month, as well, is a Tesla dealership, which will be located in Park Royal South.

MINISO Launches Aggressive 500 Store Canadian Expansion

Photo: Miniso

Chinese variety retailer MINISO, which positions itself as a ‘Japanese lifestyle brand’, has big plans for Canada. The company opened its first Canadian store in Vancouver last month, and it could eventually operate as many as 500 stores in Canada, according to a representative. 

MINISO is a value-priced retailer that might be classified as a variety store, specializing in household and consumer goods that include cosmetics, stationery, toys and kitchenware. It was co-founded in 2013 by Japanese designer Junya Miyake and Chinese entrepreneur Ye Guo Fu, and is headquartered in Guangzhou, China. MINISO’s signage and branding appears similar to that of fast-fashion Japanese chain UNIQLO, which opened its first Canadian store last fall. 

In fact, MINISO says on its own website that it considers itself to be a competitor to UNIQLO, as well as Japanese retailer MUJI, which is also expanding into Canada with multiple store locations. Competition could become fierce — MINISO launches new products every seven days. 

Photo: Miniso
(SCREEN CAPTURE FROM MINISO’S CORPORATE WEBSITE) 
Photo: Miniso

MINISO launched its North American expansion last month with individual stores in Pasadena, California, and in Vancouver, Canada. The Vancouver store is located at 1256 West Broadway in the city’s Fairview area, and more Lower Mainland locations are confirmed as MINISO begins its Canadian expansion.  

According to Jack Liang, Market Development Manager for MINISO (Canada) Store Inc., MINISO will open between 30 and 50 stores in Canada over the next 12 months, with the potential to operate as many as 500 Canadian stores in the coming years. 

Photo: Miniso
(SCREEN CAPTURE FROM MINISO’S CORPORATE WEBSITE)

Next week, MINISO will open its second Canadian store at Tsawwassen Mills, south of Vancouver, and in July two locations are confirmed — one at West Vancouver’s Park Royal, and another at 550 Granville Street, across from Holt Renfrew. Mr. Liang says that there are nine stores under negotiation right now, as MINISO looks to blitz the Canadian market with stores utilizing a franchise model. 

After an initial Canadian expansion in the Vancouver region, MINISO will target major cities including Toronto and Montreal, said Mr. Liang. He noted that several Toronto locations are already in the works. MINISO plans to open dozens of stores annually in Canada over the next several years.

If things go as planned, MINISO could significantly disrupt a segment of Canadian retailing, particularly those in the value-priced variety retail space. Homegrown chain Dollarama, which says it plans to eventually operate 1,700 stores in Canada, could see some market share go to MINISO if the new entrant gains traction. Depending on the extent of MINISO’s product assortment in its Canadian stores, even larger chains such as Canadian Tire could see competition in certain product categories. Japanese retailer MUJI, which is also expanding across Canada, carries many of the same product categories as MINISO and is therefore also a competitor. 

*Photos via MINISO’s corporate website. 

Lightspeed Partners with Lender to Help Independent Canadian Retailers Grow

Image: Lightspeed

Montreal-based cloud-based point-of-sale platform Lightspeed has partnered with small business online lender OnDeck Canada, for an initiative that will allow Lightspeed users to secure OnDeck loans. 

The new offering will be available to Lightspeed customers both in Canada as well as in the United States, providing up to US $500,000 term loans and US $100,000 lines of credit.

Independent Canadian businesses, particularly those involved in retail, restaurant, and eCommerce, can now acquire OnDeck financing to support their investment in the Lightspeed point of sale solution.

OnDeck loans will also enable Lightspeed clients to take advantage of growth opportunities such as buying inventory, purchasing equipment, and boosting their customer experience. OnDeck has delivered more than US $6 billion dollars in capital to over 60,000 businesses across the United States, Canada, and Australia, and boasts advanced lending technology.

JP Chauvet, President of Lightspeed, said: “Lightspeed is laser focused on improving the competitiveness of independent businesses across North America, and for us this partnership makes perfect sense. In part, it gives us the opportunity to help our clients access our Omnichannel solution which can help improve their customer experience exponentially.”

Gary Fearnall, Country Manager for OnDeck Canada, said: “We are very pleased to be partnering with Lightspeed, an innovative technology company that is enabling businesses to improve their customer experience on all channels. Since 2014, OnDeck Canada has been focused on providing the right operating capital solutions to allow for investments in critical initiatives such as technology and hiring, and this partnership will continue to strengthen our connection to the retail and hospitality industries.”

Lightspeed offers users a powerful cloud-based point of sale system. It’s designed for retailers to sell anywhere – in-store, online or both, with the help of Lightspeed’s omnichannel platform. Lightspeed powers more than 40,000 retailers and manages $15 billion in transactions across 100 countries, said founder and CEO, Dax Dasilva. 

The company was founded in 2005 by Mr. Dasilva, beginning with four employees working out of a Montreal apartment. It now boasts over 500 staff in eight offices around the world. Lightspeed has quickly expanded its offering with a POS for restaurants, an eCommerce platform and an omnichannel selling solution, helping businesses streamline their operations and improve customer service by bringing together inventory, customer management, sales and analytics into a single platform. 

Partner content. To work with Retail Insider, contact Craig Patterson at craig@retail-insider.com

New Era to Close Queen Street Flagship

New Era at 202 Queen Street West

Popular Buffalo NY-based hat and accessory retailer New Era is planning to close its Toronto flagship on August 1 of this year. As a result, the 202 Queen Street West retail space will be available for a new tenant. 

New Era has occupied the 3,000 square foot retail space since August of 2007, and the retailer says that it plans to exit the Toronto market. The New Era Cap Company was founded in Buffalo in 1920 and is known for its various hat (including baseball hat) styles as well as apparel and accessories. The company has stores in Buffalo, New York City, New Orleans, Los Angeles, Berlin, Birmingham UK, London UK, Paris, Stratford UK and Tokyo. 

The retailer’s closure presents an opportunity for a new retailer to secure space on one of Canada’s most high-profile retail streets. The three-level 202 Queen Street West building, located on the popular stretch between University Avenue and Spadina Avenue, sees thousands of pedestrians pass by daily, as well as plenty of cyclists, automobiles and busy streetcars. The busy Osgoode TTC Subway station is a short distance to the east — subway passengers headed westward along the street will walk past 202 Queen. 

Image: New Era at 202 Queen Street West

The entire 202 Queen Street West building spans four levels — the ground floor, second floor and third floor each measure 1,549 square feet, and the basement adds a further 800 square feet of space. The site measures 20.16 x 102 feet, and net rent is $22,000/month with an additional $71,764.49 (2016) annually for property taxes and $5,419.44 (2016) for building insurance. There is parking at the rear of the building that is protected by gates. The property has customization potential and recent improvements include a new roof, six new skylights that brighten up a space already full of natural light, as well as a slate façade on the third level. 

The third floor can be used for commercial purposes or even for residential (it has a kitchen and washroom), and the basement provides exceptional storage space. 

Queen Street West is one of Canada’s most popular shopping areas. The area boasts high pedestrian traffic, and over the past decade a number of major international brands have set up shop nearby. 

For more information and to contact the owner of 202 Queen Street West, you may contact Joseph Gatto, Sales Representative at Chestnut Park Realty, at: ggatto@chestnutpark.com or 416-723-6081.  

2017 Excellence in Retailing Awards Finalists Announced

Retail Council of Canada (RCC) has announced the 2017 finalists for its Excellence in Retailing Awards, with winners to be announced at the Excellence in Retailing Awards Gala on May 30, 2017, in Toronto. In total, 61 finalists from 35 standout companies will receive the coveted recognition as being amongst the most creative and innovative retailers in Canada.

“The Excellence in Retailing Awards program is one of the most exciting opportunities retailers in Canada have to be celebrated for their ingenuity,” said Diane J. Brisebois, President and CEO of Retail Council of Canada. “Retail in Canada needs creative and innovative leaders who can work together and drive ongoing business success. These finalists represent the very best in our industry.”  Ms. Brisebois went on to say, “The Excellence in Retailing Awards Gala, when we announce the actual winners, is always a highlight, with the incredible energy and dynamic that only these most talented retail innovators can inspire.”

The finalists were selected by a volunteer panel of 36 hand-selected retail industry leaders that included retailers, vendors, and media. First time and returning judges from across Canada worked closely together to bring rigor and new perspectives to the evaluation. 

Each submission was evaluated against criteria relating to 10 specific categories including: in-store experience, retail marketing, environmental leadership, talent development, and online and omnichannel operations. 

The 2017 winners will be announced at the Excellence in Retailing Awards Gala on May 30, 2017. The Gala, one of the most high-energy and looked-forward to evenings of the year for the retail industry, completes the first day of STORE Conference 2017, which this year is May 30th to May 31 at the Toronto Congress Centre. For more information on the Excellence in Retailing Awards or to purchase Gala tickets click here: http://www.retailawards.ca/tickets.

This year’s Excellence in Retailing Awards Gala will also honour Bonnie Brooks with the 2017 Lifetime Achievement Award, and present Clint Mahlman and London Drugs as the winner of the 2017 Distinguished Canadian Retailer of the Year Award. 

Last Chance to Register for eTail Canada, May 16-18 in Toronto

It’s your last chance to register online for the eTail Canada Conference, taking place at the Hyatt Regency Hotel in Toronto on May 16-18. A few tickets remain for what will be the largest digital marketing conference in Canada. 

There’s been more demand than ever for eTail Canada, including 330 retailer and solution providers with names such as Canadian Tire, Holt Renfrew, Reitmans, Canada Goose, Home Depot, Hudson’s Bay, IKEA, Walmart, and many others. 

Attendees will have plenty of networking opportunities, including at eTails receptions. There’s also an exclusive app that can be downloaded for the event. 

To see who’s attending, you may download the attendee list here. As well you may download the final agenda for a list of what’s in store. 

To secure your seat, you can register online, or call eTail Canada at 1-888-482-6012

Sponsored content. To work with Retail Insider, email: craig@retail-insider.com

Yorkville Avenue Transitioning to Become a Luxury Retail Street [Feature/Photos]

Toronto’s Yorkville Avenue is in the process of transitioning to become one of Canada’s most important luxury retail addresses. A number of exclusive retailers have recently opened, and a number of other upscale brands will be moving onto Yorkville Avenue over the next several years, according to brokers doing deals in the area. 

The stretch of Yorkville Avenue, particularly between Bellair Street and Avenue Road, has been seeing interest from a number of the world’s leading luxury brands. Some of them have already taken the leap and have signed leases, some are in discussions to potentially move in, while others are waiting for the ‘right’ space to become available. 

Until last summer, Yorkville Avenue featured a number of upscale retailers along its Bellair-Avenue Road stretch, but no freestanding luxury retailers. Signage for a Kiton boutique features prominently at the northeast corner of Yorkville Avenue and Hazelton Avenue, though it’s technically part of multi-brand luxury retailer V Hazelton. In early 2016, Spanish luxury jewellery brand Carrera y Carrera opened its first North American location on quaint Old York Lane — a  busy walkway that connects Yorkville Avenue and Cumberland Street. 

In August of 2016, luxury French footwear and accessory brand Christian Louboutin opened its first freestanding Canadian location at 99 Yorkville Avenue, in a unique two-storey space that now acts as the company’s Canadian flagship (Paracom Realty’s Jordan Karp and Ripco Real Estate‘s Jeffrey Paisner represented Louboutin, Steven Alikakos of RKF represented the landlord). Luxury streetwear brand Off-White opened its first North American store last month at 83 Yorkville Avenue, in an elongated retail space with a unique interior (CBRE’s Arlin Markowitz and Jackson Turner represented the landlord). Most recently, luxury jeweller Louis Black converted its 118 Yorkville Avenue space into Canada’s first Richard Mille boutique, featuring watches that can cost more than some of the luxury condominiums in the upscale neighbourhood. 

In the fall of 2015, Paris-based women’s luxury brand Chanel confirmed that it had leased an 8,700 square foot flagship space across the street at 100 Yorkville Avenue. Construction is now underway for the new Chanel store, which is expected to open within the next few months. Chanel was represented by DWSV Remax Ultimate Realty Inc.‘s David Wedemire and Stan Vyriotes, who are also involved with a number of other retailers that have either already secured space on Yorkville Avenue, or are currently in the process of searching for the perfect location. 

Mr. Vyriotes and Mr. Wedemire both confirm that Yorkville Avenue is being positioned as a destination for luxury retailers, with Mr. Wedemire noting that Yorkville Avenue might be compared to Madison Avenue in New York City, while Bloor Street West is more comparable to Fifth Avenue. Mr. Vyriotes explained how Yorkville Avenue has the potential for a continuity of luxury retail, because a number of its buildings are owned by one landlord — First Capital Realty. At the same time, both representatives discussed the importance of maintaining restaurants and other food and beverage offerings in the area, in order to attract visitors as well as to maintain the street’s vibrancy. On a warm summer’s day, the area is buzzing with people shopping in stores, going to bars and restaurants, and even eating ice cream/gelato at one of the local vendors. 

Mr. Vyriotes and Mr. Wedemire were instrumental in securing two more interesting retailers to the street — one an international luxury brand, the other a hip multi-brand streetwear retail concept. In late 2018, luxury footwear and accessory brand Jimmy Choo will open a two-level, 2,250 square foot store next to Chanel at 102 Yorkville Avenue, in a new retail building that will have room for three luxury retailers. As well, Mr. Vyriotes and Mr. Wedemire represented upscale/cool retailer CNTRBND in securing a new 2,147 square foot retail space at 135 Yorkville Avenue, with the store scheduled to open this summer. CNTRBND will be relocating from its current store space which is tucked away at 104 Yorkville Avenue.

CBRE’s Arlin Markowitz, who represented the landlord in the Off-White deal at 83 Yorkville Avenue, expressed a similar opinion — that Yorkville Avenue is in the process of transitioning to become a luxury retail street, and that food and beverage will also be important to maintain the vibrancy of the area. The CBRE Toronto Urban Retail team, under the direction of Arlin Markowitz, Alex Edmison and Jackson Turner, have been instrumental in representing both landlords and tenants in the area. 

RKF’s Canadian President Steven Alikakos described Yorkville Avenue as being a “beautiful street”, referring to its recently added paving stones, as well as the street’s vibrancy on a sunny day. “The village is on an upswing,” said Mr. Alikakos, explaining that a number of the world’s leading brands have been asking about space in the area. He’s been working with landlord Cumberland Private Wealth Management to lease space in the 99 Yorkville building, which includes the Christian Louboutin flagship that was discussed above. He revealed that a large restaurant with two patios will be opening behind Louboutin, and two prime Yorkville Avenue-facing retail spaces are available for lease — a 4,800 square foot unit at 87 Yorkville Avenue, as well as an adjacent space measuring about 1,300 square feet. The landlord is seeking international fashion tenants to occupy these two spaces, in order to complement neighbouring Christian Louboutin. 

Briar de Lange, Executive Director of the Bloor-Yorkville Business Improvement Area, described the excitement that is being felt both at her office, as well as in the neighbourhood at large. “The area is already very different now than it was a decade ago, and many more changes are on the way,” she said. The Bloor-Yorkville BIA is seeing a number of positive redevelopments and transformations, which will solidify the area as a truly world-class retail destination.

More is in store as the street continues to progress, and construction is completed on several commercial buildings. Towards Avenue Road, popular steak house STK opened in the fall of 2016, in a space next to the LUMAS Gallery. This summer, they’ll be joined by upscale bakery/food retailer Sorelle & Co., known for using gluten-free, soy-free, sesame-free, vegan, nut-free & preservative-free ingredients. 

Looking further into the future, the 45,000 square foot commercial building at 101 Yorkville Avenue will eventually be demolished and replaced with a 35,000 square foot multi-tenant building that will be dedicated to luxury retail. Landlord First Capital Realty partnered with Greybrook Realty Partners to acquire the site in September of 2016, as First Capital looks to continue acquiring real estate in the immediate area. 

First Capital Realty also owns the enclosed shopping centre with the name ‘Yorkville Village’ (formerly Hazelton Lanes), which is also the name given to its owned properties on adjacent Yorkville Avenue. The mall property recently unveiled a grand open entrance facing onto Yorkville Avenue, with the intention of drawing shoppers into the centre from the street. The Yorkville Village shopping centre is in the process of a significant renovation, which includes the addition of a number of exciting new retailers. This month, we’ll be profiling some of the updates happening at the Yorkville Village mall property, which will add even more luxury brands to the increasingly upscale area. 

London Drugs’ Clint Mahlman Wins Prestigious Canadian Retailer of the Year Award

Clint Mahlman

Retail Council of Canada (RCC) has awarded Clint Mahlman, Executive Vice-President & Chief Operating Officer of London Drugs Limited, as its 2017 recipient of RCC’s Distinguished Canadian Retailer of the Year. The Award will be presented to Mr. Mahlman at the Excellence in Retailing Awards Gala in Toronto on May 30, 2017, and tickets are still available to attend: retailawards.ca/content/gala-tickets

“RCC is thrilled to recognize Clint Mahlman and London Drugs Limited for their passion, their leadership, and their ability to embrace change in today’s retail landscape,” said Diane J. Brisebois, President and CEO, Retail Council of Canada.

The Distinguished Retailer of the Year Award recognizes a retail leader and company who have led their organization to outstanding business success and who have consistently demonstrated a commitment to the communities they operate within. The recipient is seen as a role model because of his/her exceptional leadership within the corporation, in the retail industry in Canada and in the community at large, through personal and/or corporate philanthropic activities.

Both Mr. Mahlman and London Drugs Ltd. are recognized by their peers in the retail industry in Canada for their outstanding and ongoing business success, their innovative and successful approach to customer care, their unwavering commitment to the communities they serve, and their outstanding leadership in promoting and supporting retail as a career.

London Drugs joins a long line of passionate merchants across Canada receiving the Excellence in Retailing Award, including Leon’s, Harry Rosen, Canadian Tire Corporation, Groupe Dynamite, Indigo, Staples Canada, Costco Wholesale Canada and Aritzia.

Clint Mahlman has held several senior positions with London Drugs since joining the company in 1984, and he became Executive Vice President and Chief Operating Officer in 2014. Under his leadership, London Drugs has continued to expand and innovate while taking a greater role in philanthropic community-based activities such as environmental stewardship, health education and the support for youth at risk.

Mr. Mahlman has also been the catalyst behind London Drugs’ environmental initiatives. He’s widely recognized for the significant impact that London Drugs’ “What’s the Green Deal?” recycling program and waste-management stewardship has and is making in the retail industry. Mr. Mahlman will humbly state that he’s happy to use his background and title to get things done, but quickly adds that there are large employee teams and many great business partners that are equally as important to making this happen.

In addition to his many contributions to London Drugs, Mr. Mahlman continues to serve and support ‘retail as a career’ programs through local and national academic programs and initiatives.

London Drugs was established in 1945 and began as a humble, community drugstore-just 1000 square feet on Main Street in Vancouver. Today, London Drugs has 80 stores in more than 35 major markets throughout British Columbia, Alberta, Saskatchewan and Manitoba, including its online store LondonDrugs.com. London Drugs offers consumers a wide range of products and services from digital cameras and cosmetics to computers and televisions. More people buy their small appliances in London Drugs than any other place in Western Canada. All told, London Drugs serves over 45 million customer visits each year, and this iconic retailer is still growing.

London Drugs proudly sponsors various community-based events and corporate initiatives that are in-line with its values and goals of building healthier and stronger communities.

The Distinguished Retailer of the Year Award will be presented to Mr. Mahlman at the Excellence in Retailing Awards Gala on May 30, 2017. For further information and to purchase tickets: retailawards.ca/content/gala-tickets

The Gala, taking place at STORE 2017, Canada’s largest and most important retail conference, will take place at the Toronto Congress Centre from 6:15 pm to 8:30 pm. 

Media are invited to attend STORE 2017, May 30 and 31, 2017. For further information: STOREConference.ca

Why Retail Should be a Priority in Urban High-Density Developments

Major Canadian cities are seeing people moving downtown like never before, creating demand for new retailers and new retail space. There’s an opportunity for developers to capitalize on retail opportunities at the base of new condominium and other mixed-use towers, if done right. However, plenty of the developers building new residential towers are neglecting the retail space beneath, according to Babak Eslahjou, principal at Toronto-based CORE Architects

Thousands of people are moving into Canada’s urban cores annually, for a variety of reasons. Some are young people seeking an exciting urban lifestyle, while also being close to work or school. Some are seniors seeking out enjoyable urban amenities, including professional sports, restaurants, theatre and other cultural activities. Even some families with children are seeking to live in high-density developments in Canada’s urban cores— though for a variety of reasons, that’s still a challenge. 

CORE Architects’ Mr. Eslahjou notes that, when done right, adding retail space to high-density urban developments can provide developers with a consistent stream of rental income after condominium units have been sold in the building above. Securing a strong tenant, such as a national grocery chain, can provide the landlord with a “very good source of revenue,” according to Mr. Eslahjou — though there are some challenges to creating such space in a multi-use high-density environment. 

Ceilings must be sufficiently high enough to attract the right tenants and in the case of grocery tenants, soaring ceiling heights are often required. This has been a challenge in some markets, particularly those with strict building height restrictions. In some parts of Vancouver, for example, it is mandated that retail be included along urban street-fronts. The city is also notorious for enforcing its mandated height limits (not to mention rather arbitrary view cones) and as a result, some residential developers have added ground-level retail space with insufficiently low ceilings for many retail concepts. One local broker, wishing not to be named, explained the frustration of dealing with less-than-ideal retail spaces, including those with low ceilings, in a number of mixed-use buildings in the city. As a result, a number of developments continue to see retail vacancies long after condominium units above become occupied. 

Column spacing must also be wide enough so that retail tenants can properly lay out and merchandise their stores. This becomes a challenge, as support pillars are required for the building above, while at the same time ample wide support columns will make some retail spaces less desirable. Creativity is required but it’s not impossible — Mr. Eslahjou described how the One Bloor Street West project in Toronto, for example, will feature column-less retail interiors. It takes skilled architects and engineers to create such spaces, though, and there are increased costs involved, but Mr. Eslahjou said that it can be worth it for the right tenant(s). 

He noted that there are also a few other challenges to adding retail in high density areas. Grocery stores typically see multiple deliveries daily, requiring loading docks to be strategically designed so as to provide minimal disruption to neighbours. Restaurants require ventilation, which needs to be integrated in an innovative way to ensure it meets zoning code. And speaking of zoning, some cities have onerous minimum parking requirements for retail that can be very expensive to adhere to (he mentioned Mississauga as an example, and there are others). 

Mr. Eslahjou went so far as to say that residential developers should consider prioritizing retail space in the designs of high-density projects, recognizing the commercial opportunities in areas with around-the-clock traffic. While it may sound outlandish to some builders, adding a strong retail offering can actually be an attraction for some buyers, helping sell-out projects. 

When Rennie Developments was marketing its L’Hermitage residential tower in Vancouver in 2005, one of its attractions was a major grocery store anchor that was to anchor its base, as well as a home furnishings retailer above. Marketing materials indicated that one’s life would be “just an elevator ride away” if buying into the project — and units sold out quickly. L’Hermitage’s marketing at the time was considered to be somewhat groundbreaking, as mixed-use buildings and urban lifestyles were still foreign to many Canadians, even those in Vancouver. 

Fast forward to today, where more developers are offering exceptional retail in their residential projects, with a number of exceptional examples now available Canada-wide. There will be even more demand for urban commercial space within high-density buildings, as Canada’s urban populations continue to explode. 

Downtown Vancouver has added thousands of residents to its downtown peninsula over the past decade, now boasting a population in excess of 100,000 in hundreds of steel and glass towers. Edmonton, Calgary, Winnipeg, Ottawa and Montreal are all seeing new residential development in their cores, and some of the developers involved are recognizing the benefits of adding high-quality retail space. Many urban dwellers are seeking a convenient lifestyle where one can walk to local retailers, be it the local grocery store, dry cleaner, hair salon, restaurant or tailor. Making such retail available will only enhance growing downtown communities, not to mention facilitate an urban lifestyle that many new urban dwellers are now seeking. 

There will be plenty more retail opportunities in downtown Toronto in the coming years as well — the city’s core, which currently has a population in excess of 250,000, is expected to grow to over 475,000 residents by the year 2041. In North America, only Manhattan will have a denser and more populous core. 

When developers add strong retail to urban projects, it also benefits communities. Animating retail spaces create animated streets, which in turn leads to a perception of safety, not to mention a level of excitement and vibrancy that can’t be replicated in the suburbs. As Canadian cities continue to add new residents, opportunities exist for developers to create great retail spaces to lease at a profit, and retailers have the opportunity to open new locations to serve rapidly expanding downtown populations.