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Pusateri’s Reopens Saks Fifth Avenue Food Hall in Downtown Toronto with New Features [Photos/Interview]

Saks Food Hall by Pusateri's - CF Toronto Eaton Center (Image: Dustin Fuhs)

Pusateri’s Fine Foods recently reopened its food hall location at Saks Fifth Avenue Queen Street in the CF Toronto Eaton Centre.

Paolo Pusateri

Last month Pusateri’s welcomed customers to explore its new developments, which includes a wider variety of produce selection, grab and go meals, and new pantry items – bringing a whole new shopping experience to customers.

“As people are returning to work, we are looking forward to opening further. This new phase of reopening is almost half the footprint of the store. We are really focused on making the store much more shoppable, not only for people who are there for lunch or a quick grab and go options, but also for people who want to do a little bit of shopping after work or during their lunch break,” says Paolo Pusateri, the Marketing Manager of Pusateri’s.

Saks Food Hall by Pusateri’s – CF Toronto Eaton Center (Image: Dustin Fuhs)
Saks Food Hall by Pusateri’s – CF Toronto Eaton Center (Image: Dustin Fuhs)

With its reopening, Pusateri’s will be adding more selection for customers, such as offering an assortment of fresh vegetables and fruits.

“We significantly expanded with an assortment of fresh fruits and vegetables. Mostly fruits and they will be cut up along with prepared vegetables, so they are ready to take home and easy for people to cook dinner. We have also expanded our packaged prepared food offering with ready to eat, ready to heat, and ready to warm up offerings.”

Pusateri’s has also expanded its pantry selection to include more choices of canned, dry goods, pasta sauce, olive oil, drinks, and snacks. There is also a new bakery where customers now have access to Pusateri’s full pastry department at this location. This will include fresh pastries, single serve options, cakes, pies, tarts, as well as a small assortment of fresh bread.

“When customers come into the store, the first thing they will see is a new area called Ida’s Picks, which is a curated section of shelf items, mostly pantry items, ranging from olive oils to confectionary items. It is a one stop shop for a curated list of the best and some faviourites by Ida Pusateri, who runs the company. It is an impressive display area, and it is now a permanent display so this will be something customers can always look forward to and it is one of the first things they see when they entre the store. It is a great pause and a shopping section for people to pick up some key items without having to go throughout the whole store.”

Saks Food Hall by Pusateri’s – CF Toronto Eaton Center (Image: Dustin Fuhs)
Saks Food Hall by Pusateri’s – CF Toronto Eaton Center (Image: Dustin Fuhs)
Saks Food Hall by Pusateri’s – CF Toronto Eaton Center (Image: Dustin Fuhs)

This location has also reopened La Cucina Express, which is along the perimeter of the store where customers can find a variety of ready to go foods such as its gourmet grilled cheese and soup concept, and new favourites such as salads and a hot table. The store will also include a cafe.

“There is more to explore. If customers have visited us before September 8th, it was a very limited assortment. But now, we have a more robust lunch offering and we have a much more shoppable assortment on the inside of the store to help people build their basket and bring things home to make dinner and stock their pantry.”

As more people return to office and traffic returns to normal prior to the pandemic, Pusateri’s Saks Food Hall will continue to open more services at the store and will bring back more products. Pusateri said the company has some exciting new expansion plans customers can look forward to soon, although the details of the expansion plans will go unknown for a few weeks.

IKEA to Open 2nd ‘Plan and Order’ Concept Store in Kitchener Ontario with Plans for More Locations [Interview]

Image: IKEA Canada

IKEA Canada is planning to open its second new Plan and Order concept store on October 12th in Kitchener, Ontario, after the successful launch of the innovation in July in Boisbriand, Quebec.

The IKEA Planning and Ordering Centre is a space where customers can connect with IKEA specialists and create custom layouts that meet their needs and dreams. Purchases made at the Planning and Ordering Centre may be delivered directly to customers’ homes or picked up at an IKEA pick-up point.

Eri Mathy

Eri Mathy, Head of Business Development & Transformation at IKEA Canada, said the launch of the first concept store in about 9,000 square feet in mid-July has been very successful. 

“It’s been fantastic. I was there for the opening and it was fantastic to have our stores in the Montreal market . . . We had customers waiting for us to open that day and one customer bought two kitchens on the first opening day which was fantastic. She had been waiting for us, which is kind of a signal that customers were wanting us to be there and help them with their planning,” she said.

“We also saw that the bookings for the planning, you need to book in advance to make an appointment, it was booked up for the first six weeks so that’s also a great sign that our customers were really keen to get the service.”

IKEA Pick and Order Point Boisbriand (Image: IKEA Canada)

Mathy said the Kitchener store will open on October 12th and it will be slightly bigger than the Boisbriand store at about 10,000 square feet. The concept, which is part of the retailer’s global strategy in more than 30 countries now, will eventually roll out to more locations in Canada but no firm numbers have been established.

Mathy said the concept is much more intimate than the larger format stores with dedicated space where a customer can quietly plan one-on-one with an IKEA specialist. 

Liz Wilson

Liz Wilson, IKEA Canada Customer Fulfillment Manager, said the new concept stores as well as other IKEA initiatives such as downtown stores and IKEA Design Studios, combined with its online presence, are transforming the need for services on how the retailer gets the goods to its customers.

“Our model has always been that our customer would come to the standard IKEA store and take the product home,” she said. 

So the company has invested in various alternatives to that including pick-up points such as the Montreal, Toronto and Vancouver markets working with partner PenguinPickUp where customers can pick up orders. And of course, there’s home delivery. 

“But we’ve also expanded our service on what type of home delivery offer do you want. If you look at some markets, it’s still okay that it will be a truck delivery and it will arrive anytime in a certain time window,” she said.

IKEA Pick and Order Point Boisbriand (Image: IKEA Canada)

“We’ve made huge developments in store fulfillment. So we’re using the existing stores to also do the click and collect and the lockers but also using the existing stores to do the truck home delivery and then in some markets like Halifax and Winnipeg we’re also doing partial delivery from those and those two markets are taking bigger areas. Also to build on the sustainable services and sustainable way of fulfillment. 

“The fulfillment side for me always starts with the services to meet our customer in this new omni landscape and then how we’re investing in our units . . . We also have four central fulfillment units.”

Wilson added that the retailer has the ambition with its home delivery to be zero emissions.

GTA-based BUILD-IT is working with IKEA for the project buildouts.

Holt Renfrew Launches Unique Social Media-Friendly Change Room Area at Bloor St. Flagship in Toronto [Photos/Interviews]

Holt Renfrew "The Studio" (Image: Stephanie Kretzschmer / Holt Renfrew)

Luxury retailer Holt Renfrew has launched a completely renovated changing room area at its flagship Toronto store, with the help of global design and architecture firm Gensler, to give its customers an elevated shopping experience.

Allan Tse, Divisional Vice President, Store Design, Construction, Facilities and Visual Merchandising for the retailer, said The Studio is located at the 50 Bloor Street West downtown store.

Allan Tse

“We really wanted to create a modern, luxurious shopping experience for our customers. It’s located on our women’s designer apparel floor and it gave us an opportunity to rethink the way that customers shop at our store,” he said.

“What we’ve created is a very elevated lounge. It’s democratic. It’s open to all. It’s open to the sales floor. And it’s a place of discovery. In the past we’ve had personal shopping suites which are very luxurious suites that a customer would book. This is a space that a customer could have their associate bring them to anywhere from within the store and curate an assortment for them and shop in a very, very residential, very comfortable environment. Very open to the floor.”

Holt Renfrew “The Studio” (Image: Stephanie Kretzschmer / Holt Renfrew)

Tse said it’s a general direction in retail where fashion and design are now democratic. It’s a place where customers can feel open to exploring with a sales associate.

The unique space takes the changing room and elevates it to a  multipurpose space for shopping, trunk shows and a space for in-store stylists to create social media content. It embodies a contemporary approach to luxury – comfortable, playful and joy-filled.

It’s also about creating those all important ‘pull-factors’ to bring people back into the store for an experience they simply can’t get online.

A stunning custom element is the hand-painted drapery by Korean-Canadian artist Dahae Song.

Tse said the concept is something that could be included in other Holt Renfrew stores in the future.

“As we look to renovate our other stores, this is definitely an experience that we’d like to explore to integrate for both our women’s shopping environments and our men’s shopping environments,” he said.

“We’re definitely looking at ways to animate the floor and actually bring shopping as an entertainment opportunity, as a social and entertainment activity to our customers. So the lounge itself is multipurpose . . . It’s flexible enough to do pop-ups, trunk shows and we even see doing private gatherings in there whether it’s a salon talk, special invitations with designers. It’s a very, very flexible space.”

The space is also sub-dividable to make more intimate spaces. The lighting has been designed for an intimate setting to a larger more open gathering. 

“The Studio for us is definitely a space we wanted to explore some of our brand pillars and magenta being a very strong pillar for us. A strong sense of colour and the vibrancy of magenta in the space. You’ll notice that there’s a very fresh, modern take on that,” added Tse. 

“So this environment that Gensler has created for us really is a foundation for all those activities. We definitely recognize that customers are shopping differently nowadays. With social media, the space will definitely be showing up in people’s feeds. The fact that it’s so identifiable is very important to us.”

Holt Renfrew “The Studio” (Image: Dustin Fuhs)
Andrew Gallici

Andrew Gallici, Retail Design Director of Gensler, said for a luxury retailer it’s not just about luxury label goods anymore but the whole kind of cohesive experience. 

“And I think what’s been really interesting is the kind of reinvention of what luxury means for a lot of people and it’s about inclusive, engaging and even in some cases humorous experiences that are . . . alluding to what luxury was like 20 years ago,” he said. 

“So from that perspective we want it to be playful. We want it to be multi-sensorial and we wanted to create something that was really just warm and engaging from the onset.”

Holt Renfrew “The Studio” (Image: Dustin Fuhs)

Gallici said the fitting rooms needed to be a new sense of luxury and spaciousness but also a bit cheeky.

“It’s this whole kind of unexpected moment within this serene space. Part of this is really playing unexpected and juxtaposed design notions and languages which I think form part of the surprise which adds to the overall sense of playfulness and luxury,” he said.

“As we get into the fitting rooms, we played with this whole idea of suites where we thought this is primarily designated for women’s wear. The idea you can break down the barrier literally of the walls dividing two of the fitting rooms. So there are four fitting rooms there. And they can become two larger suites.”

GetintheLoop Partners with Thryv for Canadian Small Business Digital Transformation

Kelowna-based Shop-Local network GetintheLoop has partnered with small business management platform Thryv to bring the company’s software across Canada.

The partnership will connect Canadian Small Businesses with a digital business communication tool, including automation and operational efficiencies.

“We’re very excited about this partnership and its many benefits to both organizations and, most importantly, local businesses,” said Matt Crowell, Founder and CEO of GetintheLoop. “Together, we immediately increase the value we can bring to local businesses across Canada and create extensive growth opportunities for our organization.”

Image: GetintheLoop

GetintheLoop is a digital shop-local community which brings consumers to new businesses through offers and rewards via an app and online platform. The Kelowna-based brand has been used across the country with over 6,500 business partners since debuting in 2013.

“Thryv is looking forward to supporting small businesses in Canada,” said Marie-Michèle Caron, president of International Markets for Thryv. “Our partnership with GetintheLoop is the jumping- off point to educating Canadian SMBs on how using a SaaS cloud-based operations tool can be both a financial and time efficiency. GetintheLoop’s understanding of the region’s SMB owners’ needs will be invaluable and owners’ familiarity with GetintheLoop makes this a perfect collaboration.”

Thryv has been used by more than 46,000 American SMBs to manage end-to-end operations, mobile solutions for business operations, including marketing, payments, analytics and more. Thryv also manages digital and print presence for over 400,000 businesses, connecting these SMBs to local consumers via proprietary local search portals and local directories.

Canadian Retail News From Around The Web For October 3rd, 2022

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past several days.

adidas to Open New-Format adidas Originals Storefront in Prominent Space at The Well in Downtown Toronto [Renderings/Interview]

adidas Future Location at The Well (Rendering: adidas)

Retail giant adidas is planning to open a new adidas Originals store in summer 2023 at the massive mixed-use development The Well in downtown Toronto.

Lesley Hawkins, VP Retail for the company, said the new store will fit in well with the new live, work and play project.

Lesley Hawkins

“The store concept that we will be bringing to life is called The Collection and is our new retail concept for adidas Originals. Our existing Queen Street neighbourhood store, located just east of Spadina on Queen Street West will transition to a new format,” she said.

“The Well will be the space that curates moments, captures culture and contrasts our past stories with our future vision.

adidas Future Location at The Well (Rendering: adidas)
adidas Future Location at The Well (Rendering: adidas)

“The new space at The Well will be an expression of openness. There will be open archives, open collaboration, open source, because collecting is part of what we do. It’s how we track our story and for us we’re always searching, reinventing and innovating.”

Bordering Front, Spadina and Wellington, The Well is an extension of the urban vibrancy of King West. It is on 7.8 Acres and will include 320,000 square feet of total retail space, 1.2 million square feet of office space, 1.5 million square feet of new residential space and 1,700 condominiums and purpose-built rental suites. 

“The Well is a transformational project and one of the most complex, multi-faceted developments Toronto has ever seen. It is a true example of choreographed city-building,” said John Ballantyne, Chief Operating Officer, RioCan Real Estate Investment Trust. “The Well’s carefully curated retail mix plays a vital role in establishing The Well as a vibrant destination for residents and visitors to Toronto. The flagship space adidas will occupy is among the most prominent corners on the property and sets the tone for the quality of experience our future guests can expect when they visit The Well.”

adidas Construction at The Well (Image: Dustin Fuhs)

Hawkins said The Well will be the retailer’s destination for the urban lifestyle consumer in this new vibrant community and it will also appeal to the surrounding Greater Toronto neighbourhoods.

The store will be 5,800 square feet and is located in the highest profile, most visible space of the project, at the main entrance of The Well and surrounded on three sides by windows.

“It is literally right on the corner of Front and Spadina,” said Hawkins.

“It’s an incredibly high traffic area right in downtown Toronto as it is located amongst business, residential and retail buildings. It is also frequented by anyone attending sporting events downtown whether it be at the Rogers Centre or Scotiabank Arena.”

Image: The Well (courtesy of RioCan and Allied REIT)

The Well is a joint venture between RioCan and Allied Properties REIT. The retail space is about 79 per cent leased or in advanced stages of negotiation. Some finalized leases include:

  • Arcadia Earth, 17,501 square feet;
  • Sweat and Tonic, 24,000 square feet;
  • HealthOne, 15,000 square feet; 
  • Shoppers Drug Mart, 16,000 square feet;
  • adidas, 5,759 square feet;
  • Bailey Nelson, 818 square feet;
  • Prince St. Pizza 1,559 square feet.

The office space is 98 per cent leased and occupancy has started. Some of the office tenants include: Shopify, Index Exchange, Spaces, QuadrangleFinanceit, Konrad, Warner Music Group, Dyson, Unity Intuit, PointClickCare.

Image: The Well (courtesy of RioCan and Allied REIT)

According to the developers, a previously published economic impact report on The Well by The Altus Group revealed that annual benefits from the ongoing operation of The Well’s commercial and retail spaces, and the management of the property, will generate more than 23,000 person-years of employment and over $300 million in income by households. In total the estimated annual economic benefit from the on-going operations of The Well add up to approximately $939 million in economic activity for the city.

Once complete, The Well will offer space for 5,000 new office jobs, 1,200 new retail jobs, and over 1,700 new residences split between three signature condominiums and three purpose-built rental residences.

Applications for the adidas Canadian expansion will be available on the adidas Career Portal.

Specsavers Opens More Optical Locations in Alberta as Retailer Expands Aggressively Across Canada [Interview]

Image: Specsavers Canada

Optometrist-owned and led eyewear retailer Specsavers continues to aggressively expand its footprint across Canada with the recent opening of six stores in Alberta with big plans for growth in the future.

Bill Moir, Managing Director of Specsavers Canada, said the six Alberta locations are part of 200 clinics opening in Canada by 2024, all equipped with Optical Coherence Tomography (OCT) technology as part of every standard eye exam. He said Specsavers locations are equipped with the latest imaging and clinical technology for comprehensive eye exams, such as 3D eye scans through hospital-grade OCT technology.

During an interview at the recent store opening at the CF Market Mall location in Calgary, Moir said a complete pair of glasses start at $69 which is one of the company’s big draws. 

“The key point of difference for us is OCT with every exam, glasses starting as low as $69 and the fact that the stores are actually owned and operated by local store owners who are part of the community,” he said.

Image: Specsavers Canada

Founded in the U.K. nearly 40 years ago by optometrist husband and wife team Doug and Mary Perkins, there are now more than 2,500 Specsavers healthcare businesses across 11 countries serving 41 million patients and customers. The brand announced its launch in Canada in 2021. 

Specsavers said it is driven by its purpose of “changing lives through better sight” and aims to transform the way Canadians see accessible eyecare by offering exceptional service, clinical equipment and expertise, as well as affordable and quality eyewear.

The company has at least 20 stores in BC and six stores in Alberta. A seventh store in Alberta was scheduled to open soon. 

“We’re opening about two or three stores a week now across Alberta and BC,” said Moir when he was in Calgary recently near the end of September.

“By the end of the year we should have just over 50 stores across Canada. We’ll be in three provinces, BC, Alberta and Ontario as well. Ontario we should open around the end of October. The aim is to get to 200 stores in the next two years. We’re on track to open about 100 stores a year. That’s what we’re averaging about two stores a week that we’re opening.”

Image: Specsavers Canada

Stores are about 2,000 square feet with three test rooms in a typical store. 

“They’re designed to be much higher volume because we have a very attractive proposition and very affordable eyewear,” said Moir.

“The aim when we get to 200 stores is we want all customers to be able to access the brand easily. We look at where there are high concentrations of population. We tend to focus more in urban areas and maybe market towns or big outlying towns because that’s where the need for optometry is greatest, more than kind of big, expansive city centre locations. We’re more of a community-based retailer.”

The retailer is looking at enclosed shopping centres, streetfronts and outdoor shopping centres in its expansion.

Bill Moir (Image: Specsavers Canada)

There’s a growing trend in the market these days with more eyewear stores opening up – sometimes several in the same enclosed mall.

Is there a point of saturation in the market?

“I think there are a lot of eyewear outlets in Canada. I think there’s a lack of differentiation. It’s based on the fact that a smaller number of players own multiple brands. So, often you’ll go from one shop to another shop and you see the same brands, you see the same sort of pricing, you’ll see a very similar proposition,” said Moir.

“And I think there’s a lack of choice for Canadian consumers. So even though there’s lots of different names over the door, I think there’s actually a lack of choice. So what we’re doing is coming in with something very different in the market. We’re the only people including OCT in every part of the eye exam. We’ve got a very consistent practice on that to make sure we’re giving excellent clinical care and we’re the only people who have really high quality eyewear offering starting as low as $69 for a single perfectly pair of glasses.”

Pennington’s Rebranding Stores as ‘PENN.’ Amid Demand for Plus-Sized Women’s Clothing [Interview]

PENN. Storefront (Image: Penningtons)

Retailer Penningtons describes itself as Canada’s premiere destination for plus-size fashion, ranging from sizes 14 to 32 and the company has launched a major, wide-ranging revitalization that includes new branding.

All 90 of the retailer’s stores across Canada will be labeled ‘PENN.’ with a new logo and a strategy of growth in the near future.

“Over the past couple of years, we’ve done a complete deep-dive into our business that included hundreds of hours of consultation with our customers,” said Michael Strachan, PENN.’s President, in a statement. “We wanted to find the right way to position the company for the future in order to attract new customers who have changing attitudes while still respecting the needs of our long-standing, loyal customers.”

Reitmans (Canada) Limited operates the Penningtons stores across the country as well as 235 Reitmans stores and 77 RW&CO locations.

PENN. Campaign (Image: Penningtons)

Rosalba Iannuzzi, Vice-President Merchandising, Design and Technical, said women today are not willing to be defined by their size.

“There are no limitations. Our customer comes to us looking for solutions and comfort. We achieve this by offering fabrics that suit her needs, and through a relentless focus on fit. Fit is a feeling, not a size. She also comes to us so she can always be on trend, and that’s exactly what we are giving her.  We use our expertise to ensure the clothing we offer looks – and feels – good on her,” she said.

Rosalba Iannuzzi

“What’s happening with the brand is really about a changing attitude among women who wear plus clothes. What I’m proud to say is for us we don’t see any limitations. Women today do not want to be defined by their size and in fact that’s how we relate it back to setting no limitations for her. She comes to us for options and comfort and so that is what we want to deliver. The big change would be that. It’s not a mindset of limitations because you’re plus or defining her because she’s plus. 

“We are experts at what we do because we analyze and listen to our customers very closely. So we are experts in the plus field. We don’t limit her because she’s plus and we really want to offer her the freedom of finding options from head to toe.”

PENN. Store Interior (Image: Penningtons)

The company said the comprehensive PENN. refresh includes store renovations, new stores, enhanced customer service, new and refined product programs, expansion and changes to e-commerce and new branding and marketing. PENN. has also revived the fashion-forward Addition Elle brand which is available in all PENN. stores and at www.penningtons.com.

“As part of a dynamic three-year plan, the company will add 10 new stores in key markets with an emphasis on growing its presence in Ontario and Quebec. PENN.’s growth strategy will concentrate its efforts on key aspects of the business including Apparel Growth, Real Estate Acquisition and driving awareness of its rebranding, all to attract and introduce new customers to the brand,” explained the company.

“We’re breathing new life into a successful brand,” added Kathy Tsolakos, Vice-President, Marketing, Visual Presentation and E-Commerce. “It’s what’s driven our extensive overhaul including product design and offerings, digital growth, brand perception and positioning, and marketing. We love seeing our customers become excited about the changes we are making. And we’ve done it all by listening to them.”

Penningtons has been around for more than 70 years.

PENN. Store Interior (Image: Penningtons)

Iannuzzi said the retailer is bringing consumers its history and its authenticity but making it clear that there is a change in the brand – an evolution.

“What we’re doing in terms of merchandising is being able to offer all her needs and all her moments. When we call ourselves the one-stop shop, we really can dress you from head to toe, from the inside to the outside,” she said. “And when I go back to moments, we can capture everything that she needs for wear to work, for casual wear, for weekend wear, for active wear and her special occasions . . . and all her intimate moments with sleep wear and sweat. So it’s really about being able to cater to all her needs.”

Iannuzzi said the new branding has started across the country. Opening up new stores will be focused in key markets such as Ontario and Quebec but with a growth strategy throughout the Canadian landscape. 

“A lot of the changes in the product is what you’re already seeing in stores as of now but it will keep evolving,” she added.

“We do have plans to open up more locations in the next three years which is quite positive in the retail landscape of today.”

Opportunities for Indigenous Businesses in Canada Better than Ever, Shifting to Mainstream Outlets [Interview]

Image: Ej Kwandibens

For EJ Kwandibens, also known as Anikay-Keesic Mishkwandibence, his philosophy is quite simple.

EJ Kwandibens

“Life is a precious gift given to us from the creator. The physical form of life is merely an instrument or a vessel that we must nurture and protect as this is our individual sacred lodge. The key is to unite the physical and spiritual aspects of the self which creates a balanced holistic self,” says the Indigenous cultural educator, facilitator and artist, based in Toronto.

“This process requires time, patience and understanding of the unique kinship one has with the land and all its spiritual entities. It is through this reclamation of the self, true happiness and heightened consciousness manifests itself.”

As he reflects on the National Day of Truth and Reconciliation (Friday September 30), Kwandibens will be thinking about some of the horrifying issues the Indigenous community has experienced for a very long time but also how for some entrepreneurs and business owners there’s more opportunities today to succeed than there were years ago.

“The Every Child Matters movement and the need to reflect on that day I think for me is a little personal because my family, all my aunts and uncles, have all been in residential schools. So it’s a day for reflection. It reminds me of those who have passed that have not had their voices heard,” he said.

Image: EJ Kwandibens

“It’s an opportunity for society to truly pause and reflect on what has happened, what has transpired and what can society do in terms of moving forward because I think we need to move away from pointing the finger of blame and I think we need to start looking at solutions and how can we create alliances and relationships to educate one another, to understand the history. 

“And this is what it’s all about. It’s really about getting society to truly understand truth, the history as it happened through the storytelling of the Indigenous population. A lot of people are becoming tired of hearing this. It’s unfortunate that’s the mindset of some people but the Indigenous population is in the place where we get to speak truth and get to speak about the experiences of which they were never told before in the way they are today. That’s a great, beautiful opportunity for both the Indigenous population and Canadian society to come together and learn together and embrace what was and how do we move forward to what is in a good way.”

What really bothers Kwandibens is that when Canada first got wind of the 215 children burials on a Kamloops residential school property, it really shook the country, and also the world, but now he said we’re at 10,000 and we hear nothing. That bothers him.

“It’s not about the number. One child’s death is one child’s death too much,” he said.

Image: EJ Kwandibens

Kwandibens is a member of the Loon Clan and is of Northern Woodland Anishiinaabe (Ojibway) of the Waahbiidaahgaah (Whitesand) First Nation community which is a part of the Robinson Superior 1850 Treaty region located 21 hours north of Toronto.

EJ has over two decades of work experience for cultural awareness development in healthy living. He has worked across many sectors such as, Educational Institutions, Correctional Services, Social Services, Child Welfare and Mental Health. He advocates the power of change through Indigenous Cultural Modalities.

The values and principles guiding his Indigenous ways of knowing and being stems from intergenerational knowledge transfer. Oral traditions form the foundation of Aboriginal societies, connecting speaker and listener in communal experience and uniting past and present in memory. The philosophy of “Miino Biimaahdizewin: Balanced Good Life” is a reclamation of the self and one’s ability to be interconnected through a holistic cultural lens, he says on his website.

For the Indigenous community, people live with the truths of the past every day. He said Canadian society should continue to educate itself throughout the year on how we can all do better to create more understanding and compassion for one another. 

“Because we still have the mindset in society that the Indigenous population is viewed as lesser than and that’s unfortunate. Not everyone shares that view but there’s a great amount of population that does and we have to start shifting that mindset,” he said. 

“Now I realize we can’t change everybody’s minds. There’s going to be the minds that are never going to be able to move forward and progressive but those who are willing to learn and understand and be open, those are the ones we have to engage with and educate with.”

Manitobah (Image: Lindsay Rowan)

Kwandibens believes the environment today is better than it was years ago for Indigenous businesses and business owners to grow and succeed.

“There’s definitely progress and a shift and change to include and support Indigenous businesses in mainstream, whether it be small businesses, self-employed businesses, there is a shift to support those initiatives now more so than ever before,” he said.

“And how that’s being supported through the various different funding grants and proposals and sponsorships from different banks and institutions that are putting in place these different resources and financial incentives to support small Indigenous businesses. And there is a segment of the population that is utilizing that and accessing that which is wonderful.

“Now we’re seeing these Indigenous designs and apparel, different clothing and artifacts that are now shifting into mainstream outlets. A perfect example is Manitobah Mukluks. They support local Indigenous artisans who specialize in beadwork and instead of mass producing beadwork from China they’re utilizing localized artists who create the beadwork on say moccasins, mukluks and mitts and hats. So Manitobah Mukluks is a perfect example of how it’s reaching mainstream and the Indigenous population is right behind them, supporting them.

“Even five, 10 years ago we didn’t see as much support or visibility of Indigenous businesses as we see now. So there is progress, there is change, there is a shift to see more of these types of ventures go mainstream.”

Video Interview: The Growing Appeal Of Pop-Up Stores in Canada

Video Interview: The Growing Appeal Of Pop-Up Stores in Canada

Liza Amlani, Principal/Founder, Retail Strategy Group, and Co-Founder, The Merchant Life, discusses the growing interest in pop-up stores.

Amlani talks about why the retail sector is seeing a rise in these stores, where they can be found, the formats they are appearing in, sectors of retail using them, the length of time they stay open and setting the stage for permanent stores.

The Video Interview Series by Retail Insider is available on YouTube.

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