Retailers Strategize on People, Profits, and Purpose at the Retail West Conference, October 27, 2022

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Retailers will unite this fall at the Retail West Conference to hear from retail leaders and experts on the most pressing issues facing the industry. Hosted in person for the first time since 2019, speakers will inspire attendees in how they are strategizing around people, profits, and purpose.

Sarah Jordan, CEO with Mastermind Toys, opens the day sharing her journey of reinventing a beloved Canadian brand.  Through launching a market-leading digital ecosystem to unveiling a new sub-brand and namesake private brand collection, Mastermind Toys is on a growth trajectory. In this session, Sarah shares how the power of authentic storytelling to all stakeholders ignites a retailer’s potential.

Ken Keelor, CEO with Calgary Co-op, sits down with David Ian Gray, of D.I.G. 360, to look at what innovation and growth is looking like at the growing co-op. Ken and David discuss how the in-store experience is evolving, becoming more sustainable and how they are serving smaller communities with the strength of the network.

Back by popular demand, Kostya Polyakov, National Industry Leader for Consumer and Retail with KPMG Canada, delivers a follow up to his top-rated session from RCC STORE 22. Kostya expands on how the Chinese marketing is influencing retail in Canada with a lens for the West coast retailers who are looking to incorporate behaviors of Chinese customers as it relates to the evolving meaning of “buying whatever, whenever and wherever”.

For retailers who are looking for the inside track on how economic conditions are impacting consumers, Steve Mossop, EVP with Leger Vancouver will share the results of latest data collected exclusively for this session on how skyrocketing inflation is impacting decision making.

The Voice of Retail Podcast host and producer Michael LeBlanc closes the day with an interview with Christine Day, co-founder and CEO of The House of LR&C, to discuss the evolution of retail strategy with insights that include 20 years experience as head of Starbucks Asia-Pacific division and time as CEO of Lululemon Athletica. From global footprints to modern start ups, Christine chats about the changing retail cycle, challenges of customer acquisition, and the ways in which business models are informed by the ways customers are shopping now.

Retail West will be hosted at the Westin Bayshore Vancouver on October 27, 2022. Enjoy a full day of practical and inspiring information from speakers on the main stage and in concurrent sessions in addition to enjoying networking breaks with attendees and exhibitors.

Register your team today. 20% discount is applied when you register 5+ attendees. For questions on registration, speakers, or exhibiting, please contact Retail Council of Canada at

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